Larry was the owner and he did everything I his power to make sure I got what I needed and everything went smoothly. However uhauls customer service not only hung up on me when they couldn't complete my order but repeatedly changed my truck size/ pickup location/ and many other aspects of my order to create not only a hostile feeling buy a scummy feeling as well. Ended up paying more in gas and mileage because of it. Overall will not use uhaul again but Larry was awesome. Be more like Larry.Michael P.
Moving Truck Rental in Defiance, OH at Larrys Mobile Repairs
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Defiance, OH 43512
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Management could not have been more helpful and friendly- would rent again without a second thought!John W.
I just dropped the vehicle off after hours. The site contact in Defiance, Ohio help me as appropriate. During the follow-up phone call with him I was treated in a friendly and respectful manner.Thomas K.
This was a change from where I was told to pick up the truck. I was never contacted either by phone or text message about the change. My phone log shows no call from U-Haul. This was a major mess up.George R.
Maybe a little better suspension on the trucks ... all in all a good experience... thank you for being in defiance,Ohio!!!Marilyn G.
thanks for the extra time - turns out we really needed it. Billbill M.
It would be nice if they had moving supplies for sale- boxes & packing materials. Other than that, service was excellent!david B.
Very friendly and helpful staff, thank you!!JAMES S.
Quick processing of the rental and return. Very nice to deal with.Ryan A.
Very professional I was so impressed these people take great pride in there work I would recommend to any one who loves customer satisfactionGustavo C.
had to transfer pick up location because no one home at original pick up spot Was handle well by new pickup location.LEE S.
Dropped off after hours. This was very easyBarry W.
Everything is good the way it was !jesus Q.
Always great Service from Larry and his crew.DUANE F.
Truck dirty. Needed to sweep out the back. Also had truck for 5 days and was told if returned early I would be credited. I was not.Beth S.
Nice gentleman. Pleasant experience.James M.
Was not happy with the way i was not kept informed about several things- costs seemed high for the service i got.Dora T.
Trailer was in disrepair with side wood broken making tie down very difficult. There were only two 'D' hooks both on floor of trailer making using tydowns impossible to use. we had to use a bar we owned to keep furniture from moving around. I spoke with person we picked trailer up from and two reps from u-haul but they said couldn't help getting us a better trailer.BECKY H.
Nothing. It was great!cathrine N.
Awesome service from the local office in Defiance OH. Very accommodating and helpful.craid D.
No improvement needed.robert B.
I had made the reservation at Paul's in Defiance, Ohio. Paul was extremely accommodating and helpful. Larry's Mobile Repairs was polite and helpful. Paul told me he would walk around and inspect the truck with me. Larry's did not and did not offer. I took videos before and after to document scratches on the truck. Larry's did not even mention that I could document this on the paper work. It would have been nice if he had. Other than that everything was fine. The truck floor had not been swept but it was not too bad.Anthony G.
Larry acted very professional and very good to his word. Just got a little confused with the emails I got from U-Haul since they weren't what Larry and I had agreed on,but at the end everything worked out just fine and most definitely will do business with Larry again when needed...margarito R.
I arrived moments after a trential downpour started. I was waiting out the storm and was in no hurry. After about 10 minutes someone came out and unhooked the trailer from my truck. I never got a drop on me...that is what I call true service. Thank you!!!Wayne J.
Great customer service and extremely helpful getting the trailer hooked up and checked out for me. A+ work!John W.