Customer Reviews for Larsen International Inc
(U-Haul Neighborhood Dealer)

153 reviews

2050 E 23rd St   Fremont, NE 68025
(Caddy Corner from East Burger King on 23rd Ave)

(402) 727-1793

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(402) 727-1793

2050 E 23rd St
Fremont, NE 68025
(Caddy Corner from East Burger King on 23rd Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Everything was good and every customer service representative that helped me went above and beyond!!! Thank you for having such great people at U-Haul!!!

TRINITY S. 
Rating:
3.0

The locks to open to get the key we're very hard to open. Somewhat rusted and took us awhile to get it open to get the key. The mobile process was lengthy and we had to wait some time to get the steps to retrieve the key. We had family come in from out of town to help and we stood around for awhile staring at our phones waiting to see what we were to do next. Next time I will probably bypass the mobile option if possible.

Jeff T. 
Rating:
5.0

Very helpful! They made the process so easy!

Misty J. 
Rating:
5.0

When I turned in the truck, one representative was training another. Both had good humor and very friendly.

Debra Y. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Austen N. 
Rating:
5.0

Great customer service, friendly staff and very helpful.

ERIC M. 
Rating:
5.0

Customer did not leave a comment.

Santos M. 
Rating:
5.0

Customer did not leave a comment.

larry S. 
Rating:
4.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Counter person was very helpful and courteous to my daughter and son in law. Would not hesitate to use Larsens again

CATHERINE C. 
Rating:
5.0

Customer did not leave a comment.

SCOTT B. 
Rating:
5.0

Awesome customer service

dave B. 
Rating:
5.0

Very nice gentleman

Patrick M. 
Rating:
5.0

Very friendly and extremely quick and easy to return the rental

matt H. 
Rating:
5.0

Convenient location in Fremont - Uhaul is a sideline for this International truck dealership but they do it well and efficiently

Robert D. 
Rating:
5.0

Excellent people very helpful.

JOHN EDWARD A. 
Rating:
5.0

Customer did not leave a comment.

Tony S. 
Rating:
5.0

Quick and effortless return

JASON H. 
Rating:
3.0

Customer did not leave a comment.

CODY Q. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLEE C. 
Rating:
5.0

Very great service. Friendly. Helpful.

don W. 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

I am planning on using Larsen International again in a few weeks for another move They have been very helpful every time I have dealt with them.

Randy C. 
Rating:
4.0

employee was excellent very helpful did a great job

Johnny W. 
Rating:
5.0

Customer did not leave a comment.

santos M. 
Rating:
5.0

Customer did not leave a comment.

victor E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

Loretta H. 
Rating:
5.0

You are good

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

GREG B. 
Rating:
5.0

The Uhaul web site is not very user friendly

CLARENCE R. 
Rating:
5.0

Customer did not leave a comment.

Gregg C. 
Rating:
3.0

I've pulled trailers my whole life and the trailer I rented pulled worse than anything else by far. Whether it was empty or full it pulled extremely hard, bouncing around constantly, fishtailing if I went over 50 mph and I couldn't unhitch the trailer because of the bolt that held the hitch on. I called and asked about unhitching to see if I could get some pointers and I received a response less than friendly in return. With my online reservation and setting up the pickup I left the destination alone because it says optional but it wasn't optional. The computer put down return to the same place. It would have cost me an extra $70 to correct this so I brought it back because gas was cheaper. Save your money because for a little bit more money I could have bought my own trailer and wouldn't have been pencil whipped. The trailer surprisingly made the trip but it was a rough trip that didn't have to be that way.

Jensi C. 
Rating:
5.0

Customer did not leave a comment.

Carter C. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

I reserved the trailer with the uhaul call center. They made a mistake with the bill that Larsen had to correct. Thanks Larsen International! U haul, this was your mistake that you should have caught

Doug R. 
Rating:
5.0

Brando at Larsons made sure that Uhaul changed all of the tire because they were worn way down, he told the Uhaul people that I was driving 1700 miles and wanted the truck to be safe. Thank you Brandon and Curtis

WESLEY K. 
Rating:
5.0

Great service. Will be my choice for getting rental trucks

Paul T. 
Rating:
5.0

Customer did not leave a comment.

Paul T. 
Rating:
5.0

This trailer was clean and the gentleman at Larsen's was so wonderfully helpful. However, this trailer leaked and soaked a mattress that was enclosed in a mattress cover. We traveled in rain from NE to WY. It soaked the mattress half way up from the floor. I did put a claim in for compensation.

Jody B. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

NO COMPLAINTS. TRAILER WAS PRETTY BEAT UP, HAD A LIGHT OUT, AND BRAKES SQUEEKED, BUT HAD NO REAL PROBLEMS WITH IT.

GREG B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
4.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Dave M. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
5.0

This was the first time renting a trailer. They made everything easy and very convenient. Great guy!

dennis R. 
Rating:
5.0

The people at both locations were great. The biggest complaint I have is that I made the reservation online (the third time I have rented in 3 years) and each and every time I have made a reservation Uhaul has changed the pickup location at the last minute.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

GREG B. 
Rating:
5.0

Customer did not leave a comment.

Marc N. 
Rating:
5.0

Customer did not leave a comment.

Elta W. 
Rating:
5.0

Customer did not leave a comment.

Ronda C. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Always happy with Flynn & Larson

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

Chase W. 
Rating:
5.0

Dropped off after hours so didn't meet anyone. Very convenient location.

Bill C. 
Rating:
5.0

The staff at this location is excellent- extremely friendly and helpful. The equipment worked as promised. If renting in Fremont, I suggest using this location.

Shaun H. 
Rating:
5.0

Fast and friendly service, in and out of the location within minutes!

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

JEFF L. 
Rating:
5.0

Absolutely nothing! Brandon has always been extremely friendly and is pleasure to conduct business with. I will always recommend this location to anyone in need of UHaul services.

Kevin K. 
Rating:
4.0

Customer did not leave a comment.

MIKE C. 
Rating:
5.0

Yet another great place to deal with. The people here were real helpful in getting everything unhooked and checked in in a very timely manner. Thank you all.

Cindy S. 
Rating:
5.0

Very helpful and friendly service!

Kathryn A. 
Rating:
4.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Inform them ahead of time that U-Haul does not accept checks. Just cash, Debit Card or Credit Card. Will save a lot of frustration. Otherwise was pleased with the service.

Gwen R. 
Rating:
5.0

Customer did not leave a comment.

OMAR C. 
Rating:
5.0

Friendly, knowledgeable. Efficient.

Hugh V. 
Rating:
5.0

Customer did not leave a comment.

Jackie B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J. 
Rating:
4.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Customer did not leave a comment.

mary J. 
Rating:
5.0

Never spike to anyone dropped it off when they were closed

Ivan W. 
Rating:
5.0

Very quick stop. Employee took number from trailer and told me where to drop it. I drove to drop site unhooked and drove off.

Lee P. 
Rating:
5.0

Excellent friendly service, easy check in and fast check out process. I was treated with kindness and respect!

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
3.0

Sent an email regarding getting billed an additional $40 for dropping off at a different location versus what was originally set up. However all the email and texts received said to deliver to a different location in the same town. So that was what was done. No communication sent back yet

Bryan M. 
Rating:
3.0

Can't find it no sigh to say u-hal

Margorie S. 
Rating:
5.0

Customer did not leave a comment.

Jon V. 
Rating:
5.0

We had wonderful service. We booked our 10ft truck online and was there to pick up at the schedule time. The service was beyond expectations... we were given added miles without charge to help with getting to our destination and even a discount on our truck cost (without even asking). It made our day and helped so much... moving is stressful enough... they definitely made our move even that easier. Would recommend to anyone looking for a truck in Fremont!

Steven P. 
Rating:
5.0

My only complaint is I couldn't get the size truck I needed. I know I probably didn't try to reserve soon enough. Just didn't know how far out I needed to do it.

kathy R. 
Rating:
5.0

Customer did not leave a comment.

jack N. 
Rating:
5.0

Customer did not leave a comment.

Kyle H. 
Rating:
4.0

Customer did not leave a comment.

Greg M. 
Rating:
3.0

Customer did not leave a comment.

Allyn B. 
Rating:
4.0

Customer did not leave a comment.

Brett K. 
Rating:
5.0

Received help to hook up, excellent service.

David K. 
Rating:
5.0

Absolutely nothing

Jeraldine V. 
Rating:
5.0

Helped me realize the packing blankets belonged with the rental unit - saved later problems....

John R. 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

wanda P. 
Rating:
3.0

Fuel gauge issue again, felt ripped off.

John K. 
Rating:
5.0

People were very helpfully, but did not receive credit on the boxes I returned, they couldn't do it. Why?

IVEN W. 
Rating:
5.0

Customer did not leave a comment.

LARRY B. 
Rating:
4.0

Customer did not leave a comment.

Debra Y. 
Rating:
5.0

The truck that I had reserved from another location (Amoco/BP in Fremont) was not available so they transferred my contract to Larsen. I was not very happy that I didn't receive a phone call or any notification until I arrived to pick up the truck at the prior location (Amoco/BP in Fremont) but the Larsen location was great to work with and very friendly. I would recomend Larsen for Uhaul service but not the BP location.

NATHAN K. 
No reviews have been submitted for this location.

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