Customer Reviews for Lawrence Automotive
(U-Haul Neighborhood Dealer)

1,089 reviews

814 W Main St   Jamestown, NC 27282

(336) 886-8203

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 5/19/2022 - 5/23/2022: Closed

Services at this Location:

Contact Us

(336) 886-8203

814 W Main St
Jamestown, NC 27282

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 5/19/2022 - 5/23/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
3.0

Staff was friendly and super helpful. Transaction went super fast and we were on our way. Lot was small and junky. Great product, best trailer I have ever hauled. Will rent again!!!

Brian W. 
Rating:
5.0

Owner (Wayne) was very accommodating and helpful.

MICHAEL J. 
Rating:
4.0

Customer did not leave a comment.

DWAYNE D. 
Rating:
3.0

Customer did not leave a comment.

Thomas N. 
Rating:
1.0

Reservation at 1030am did not get til 130pm. I had movers hired by the hour Uhal cost me $600 before truck was even rented. Rep at store says he has nothing to do with truck lateness call customer service who never answered I called several times on hold for hours. I am not happy at all. Do yourself a favor pay for movers who have their own truck. Worse experience I have had in a long time. A lot of $$$$ lost.

Antoinette R. 
Rating:
4.0

Customer did not leave a comment.

RALPH R. 
Rating:
5.0

Overall quick and easy service.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Nothing everything was great 👍

Leander M. 
Rating:
5.0

Rented in past great people to work with

Dio G. 
Rating:
5.0

Customer did not leave a comment.

Patrica J. 
Rating:
4.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

This location has staff present and are extremely helpful professional and friendly.

FREDERICK R. 
Rating:
1.0

Cashier was extremely rude and misreported mileage as well as missing blankets. I will be filing a dispute with my bank.

Logan M. 
Rating:
5.0

No problems at all. Everyone was very polite very helpful. Easy rental everything clean and ready to go

Jocelyn D. 
Rating:
2.0

Customer did not leave a comment.

Morris P. 
Rating:
5.0

I picked up my truck at a busy time yet the employee onsite did a great job accommodating everyone. Everything went smoothly. Will definitely rent from this location again.

David C. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn D. 
Rating:
5.0

Customer did not leave a comment.

Jerome W. 
Rating:
4.0

Customer did not leave a comment.

Connie P. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE S. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
4.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

wonderful

MELSAR N. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
5.0

Friendly environment, easy to access.

Vanessa S. 
Rating:
5.0

They were great I'm the one who messed up.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS F. 
Rating:
5.0

Customer did not leave a comment.

Jeffery E. 
Rating:
2.0

Customer did not leave a comment.

Gordon B. 
Rating:
4.0

Customer service was great.

LINDA P. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
4.0

Excellent customer service. Will definitely use this location in the future.

LESLIE J. 
Rating:
5.0

A paved designated customer parking area would be nice.

CHARLES J. 
Rating:
5.0

All worked well. Courteous and professional.

Joseph P. 
Rating:
5.0

Any. all excellent. I loved the service of the person who attended me and very attentive. The truck in excellent condition. thank you .

Lizbette R. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Susan W. 
Rating:
3.0

Customer did not leave a comment.

ARLENE P. 
Rating:
5.0

My experience with this location was great and I will recommend my friends and colleagues to come to this location.

ARCELIUS L. 
Rating:
5.0

No problems

PAUL M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN P. 
Rating:
5.0

Wayne was very patient and helpful— a pleasure to do business with!

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE J. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
2.0

Truck was worn out, dirty and shakes very bad when driving. Returned exactly as picked up but charged a cleaning fee (clearly not used to actually clean the truck).

ROBERT J. 
Rating:
5.0

Customer did not leave a comment.

YOHMINA K. 
Rating:
5.0

Customer did not leave a comment.

BRIAN F. 
Rating:
5.0

Customer did not leave a comment.

Clevette R. 
Rating:
2.0

First of all they didn't have an appliance dolly would be really needed had to go and rent one from somewhere else incurred extra fees because of it and felt like I was overcharged

PATRICIA H. 
Rating:
4.0

Easy check out

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES N. 
Rating:
4.0

Customer did not leave a comment.

JOSHUA R. 
Rating:
5.0

Customer did not leave a comment.

GUILHERME D. 
Rating:
5.0

I already have recommended the location to a neighbor.

CHARLES T. 
Rating:
5.0

Owner was great. We rent from this location again soon

ROBERT P. 
Rating:
3.0

Customer did not leave a comment.

Larry T. 
Rating:
5.0

Customer did not leave a comment.

yolanda S. 
Rating:
4.0

Customer did not leave a comment.

CONNIE P. 
Rating:
4.0

Customer did not leave a comment.

CONNIE P. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

TYRONE S. 
Rating:
3.0

The area is crowded and a little difficult to get in and out. Also trying to find the boxes with keys was a bit challenging as well.

Robin Y. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
4.0

Customer did not leave a comment.

Rodney M. 
Rating:
5.0

Customer did not leave a comment.

Chad T. 
Rating:
4.0

Customer did not leave a comment.

CHARRISSE F. 
Rating:
3.0

Wayne David gave me excellent customer service!

GWENDOLYN W. 
Rating:
5.0

Everything went fast and smooth, customer service was a 10.

John B. 
Rating:
1.0

Customer did not leave a comment.

Nick B. 
Rating:
3.0

Customer did not leave a comment.

Drew B. 
Rating:
1.0

We ordered 4 dozen blankets to be included in the truck and they weren't there. Nobody was on on site or answered the phone. Finally when we spoke to Uhaul they told us we had to go pick them up at another location, which we didn't have time for. Very disappointed.

Aaron S. 
Rating:
5.0

I had no problems and the rental experience was excellent.

EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

JOHNNIE C. 
Rating:
4.0

U-Haul had my reservations all mixed up the morning I was supposed to pick up two, 26' trucks, but this particular location stepped up and took the initiative to hepp resolve the situation, so I could avoid driving to different locations that were miles apart

Mike S. 
Rating:
5.0

Wayne is very friendly and accommodating!!

CONNIE P. 
Rating:
5.0

Customer did not leave a comment.

PERRY L. 
Rating:
5.0

Customer did not leave a comment.

RONALD C. 
Rating:
3.0

Customer did not leave a comment.

CATHERINE R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
3.0

Customer did not leave a comment.

CHARLIE C. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Very easy process and the gentleman I worked with was very nice!

Candace S. 
Rating:
5.0

Customer did not leave a comment.

BRANDONDEXTER J. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY E. 
Rating:
4.0

Customer did not leave a comment.

Angel M. 
Rating:
5.0

Customer did not leave a comment.

Pamela F. 
Rating:
5.0

Customer did not leave a comment.

MARCELO O. 
Rating:
1.0

I was overcharged and charged fees that I have never seen before will be reporting to corporate and police

TASHEENA L. 
Rating:
4.0

Customer did not leave a comment.

Alice O. 
Rating:
5.0

Customer did not leave a comment.

ELLEN O. 
Rating:
5.0

Customer did not leave a comment.

TROY G. 
Rating:
5.0

Truck was very clean . Wayne the owner excellent suggestions on what size truck we needed. Excellent customer service. Thank you Wayne your representative for Uhaul is nothing but excellent

Yolander W. 
Rating:
1.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

I have used this location for the last 5 years on Labor day weekend for transporting merchandise for our annual jazz festival. They have always been courteous, friendly, timely and most of all reliable. I appreciate the service that we receive and will continue to use them in the future. Also, great location - right in the neighborhood!

BERNITA S. 
No reviews have been submitted for this location.

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