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JOHN G
Customer Reviews for Lazare Breau Service Centre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service and very helpful!!!
Rachel CMake your contact information available instead of a blind sided paument
BURTON BCharged extra kms even though place furthest location to drop off. Never given discount for the further distance. Gas clicked to signal full and when looked at line it was at F. The man was not personable at all when I walked in store so was not surprised at all the faulty charges and haven't heard from anyone about my uhaul charges
Ryan MGreat quick friendly service
Robert WThis was by far the worst experience we have had with uhaul in all of the years we have rented a truck. It caused tremendous stress that was not needed at an already very busy time. We rented this truck and trailer five weeks in advance, in person at the Fredericton location. The person behind the counter was very helpful. We did this to ensure there wouldn't be any problems, yet we were notified electronically two weeks later while we were away in another country, that our rental would not be available. After returning home and returning to the Fredericton location to inquire, a truck could then not be confirmed until the day before the move to another province. The truck pick up location changed from Moncton NB to Maine USA to Halifax Nova Scotia to Neguac NB. This is unacceptable customer service. All of this running around and constantly trying to ensure we would have a vehicle caused us to lose valuable time and money. The woman working behind the counter in Neguac was also very helpful. The person at the return office in Kitchener, Ontario, was again helpful.
warren aN/a
Wyatt DThe parking area is extremely wide with lots of room plus it has a gas station right there for convenience to refill your truck.
Gaston JIt’s okay, easy drop off & the gas station was right there to fill up the truck - convenient. Nice follow up email drop off receipt too. Good experience.
John WVery friendly and helpful
RANDY SI had an excellent experience at this site, a good truck and owner was very knowledgeable when I called for information prior to the rental.
David Pthey wanted the app used for the dropped off, while Using the App if you had any issues to point out , it would not let you complete the drop off. The vehicle needs an alignment hard to keep straight on the road. No key drop box at the location gone inside the gas station and the young lady had no idea where it was but she accepted the keys so I could get back on the road,
Gerald LI bring the wong ball and the have none to rent me i have to bye one somewayre hels
Jean RI am deeply satisfy about the service I received with the woman in Neguac about all the services with UHAUL. I will recommanded your services to all my friends and family. It was a great experience for me and I will rent your trucks any time for moving, or anything else. Thank you very much, you are very professionnel. Leon Ward
LEON WTrès bel accueil :)
Florence Cjust a drop off site for me
Ivan GService was awesome and equipment was fantastic, stress free experience. Thank you
Chris CI had to travel to this site to access the equipment I needed. That was a bit frustrating that I could not get what I needed locally. This issue is no reflection on the dealer in Neguac.
Dennis KEverything was good
Mark Svery nice lady chked us in sylvie
Nicole RVery friendly. Excellent service. Great location!
Ray RNot charged properly was recharged at drop off for extra day - Truck had massive crack in the windshield when I picked it up
J Gnothing
aurele aDidn’t give us info on were to bring the uhaul afterwards
Justin RI really appreciated the friendliness of Sylvie and her team. Thank you!
Annick SFirst, not able to get service in French, really disappointed. We are a billingual province. Also, after raining , some of my boxes were soaked as there was few hole in celing. Next time, i’ll rent with another company.
David CNothing, good service, the lady took time for us to answer our many questions. Would have been nice to have a location in Tracadie but Neguac was not too far. Further away then that, It would have been too far...
Sonia BI would have appreciated being able to pick up and return the rental at a closer location to Caraquet.
Johanne DBest service .well explain and professional service to install to my truck 100% recommendation
aurele aI just dropped off the trailer there didnt need assistance , I have nothing to say about the drop off location... both locations were fine, i am just disappointed at the 1-800- go uhaul customer service.
Rene LPour moi c'est OK merci
rené dExcellent customer service there
Christie-Anne VGood overall experience but It would have been a even better experience if U-Haul had a closer rental pick-up location. I had to drive an hour to pick-up and another hour to bring back.
luc-andre mLocation closed No one there
alain mI had to travel 200km to get this trailer because of no availability in my area. When I made this application, it showed available units, then the day before we were advised of " no availability" and was offered a larger unit, which our vehicle could not haul. This was very disappointing , with no choice. Also, English brochure should be made available. G.Mason
Geraldine Mthanks uhaul, you really made my move easier!
Martin DInstallation au vehicule très professionnel
MIREILLE Lexcellent service
LEE BMiss informed about return time that got me into an extra 40$ because been told To return it at dealer in moncton for 4h30 but contract in system was 3h05... N
KATHLEEN MNothing. Overall excellent service.
Joel G