Customer Reviews for Le Mars Rental & Repair LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Le Mars Rental & Repair LLC

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Bruce S.
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I had a good experience. No improvements needed as far as I was concerned.

sheri P.
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This place stated that the would not be back till February 3. And charged me 21 for drop off never agian and I dropped it off 2 days warly

sheri P.
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I was a little upset that when dropping it off there was a sign that states they were gone till February 3rd and then there is a $21 early drop off. I believe this is wrong and should not be applied.

Matt F.
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The lemars iowa location and the Carter lake location were friendly and helpful. It was the two employees that harrassed me and insulted me that I was upset with.

Kelly K.
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The guy left me and did not help me out at all. If it was not for my daughter I would of never been able to pick up my truck. Because of him I would not recommend this place at all. The lady on the phone from Des Moines was a huge help.

Tom S.
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All good, very helpful operator.

Brian S.
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Customer did not leave a comment.

Brian S.
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Customer did not leave a comment.

Ryan G.
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I was charged 2 times the amount that I was quoted. I talked to the owner, but I'm not sure I'll ever see my money back.

Mohamed M.
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Excellent

authur G.
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Put keys in the lock boxes so the trucks can be used, I was unable to get truck because the lock boxes contained no keys I expect to have no charges for this.

Terri C.
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Customer did not leave a comment.

Samantha M.
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This location was not open when we were scheduled to turn in the trailer, so no information can be given.

Michelle B.
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The location and CJ’s customer service were phenomenal. I couldn’t ask for better help. However, U-Hauls lack of available trucks made my move somewhat of a nightmare.

Mary M.
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Customer did not leave a comment.

Merrill M.
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Customer did not leave a comment.

Daniel V.
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Customer did not leave a comment.

Barry J.
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Customer did not leave a comment.

Bryan S.
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Customer did not leave a comment.

Bryan S.
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Customer did not leave a comment.

Nathaniel R.
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We were called on Saturday, the day before pick up, to notify us that our truck would not be available until Monday at 10 am- which was fine. On Monday, my husband drove the 30 minutes to pick up the truck, and, instead of calling us beforehand, they waited until he was there to tell us the truck was still not available, so he had to drive back home and head back three hours later. Very frustrating.

Brandon K.
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This location was good. But I had a hitch installed from the Sioux City location and I had many problems with the installation. The man who did it claimed there was nothing wrong so I had to take it to another uhaul location for them to fix it. This was all after our uhaul rental had started. Also, whenever I would call a uhaul location there would be no answer, even after leaving a voicemail. While at the Sioux City location I overheard two employees talking about blocking incoming calls so they would have to answer. They were specifically talking about my call because I overheard the area code.

Allen A.
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I looked online for a price quote on a 5 X 8 trailer and the website showed $81 for three days rental. I rented two furniture dolly's and was charged $20 for the pair when they are clearly marked $7 each. No contract was printed so I couldn't see the charges to my card. They charged me $121 for the trailer rental, over 50% increase over the price their own reservation system quotes online. Had a problem with a tire on the trailer, but that is expected sometimes. Got it resolved in a couple of hours. Called corp help line to get the price corrected, and they said prices are subject to change with the date of rental. I checked again today, and they site still shows $81 for the same rental Needless to say, I am done with U Haul.

Ricardo O.
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Customer did not leave a comment.

Trent W.
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Customer did not leave a comment.

Bruce Y.
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Customer did not leave a comment.

Orv M.
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Got me checked in and unhooked in 10 minutes. Thanks.

Lew V.
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Customer did not leave a comment.

Aaron M.
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Not a thing

Latasha D.
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Clean out trailer

jacob M.
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Customer did not leave a comment.

KARY H.
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Customer did not leave a comment.

Dave L.
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Customer did not leave a comment.

Kent D.
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Customer did not leave a comment.

Tim D.
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Customer did not leave a comment.

Penny R.
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Customer did not leave a comment.

Dave L.
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Customer did not leave a comment.

Petrus J.
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Customer did not leave a comment.

daniel M.
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Everything is great and excellent.

Jacob S.
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Turn in date marked nov 26th. I turned it in nov 26th and got charged $ for extra days

Dave L.
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Customer did not leave a comment.

Steve B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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