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Pettis P.
Customer Reviews for Leach Bros Mfg Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Allan B.Really small. Was hard to find a place to park the truck for return.
Robert F.Show the dolly, if rented, to costumer be for they take possession of vehicle. In my case I didn't see dolly and I received a square dolly and really needed a stand up dolly. I bought one at Home Depot.
Susan Q.Good product and good people
Terry J.The office could use some cleaning. Staff was very helpful. The rental process went very smoothly.
Sara L.Everything was great
Linley R.great guy running the place
william P.Very kind gentleman, I would recommend this location to anyone.
Sally M.ABSOLUTLEY NOTHING!! The gentleman here was absolutely wonderful!! He explained the rate difference on the website ($39 per day plus milage) and "one way" rate. He helped me contact the main office for Uhaul to negotiate a settlement of charges.
Judy K.Mr. Leach was very friendly and helpful. Had what I needed. The building and yard are typical of a small Texas town, which I find nostalgic. Take time to study the history of Leach Mfg. Co. Display in the office.
Joyce C.The man running this place was extremely condescending. He added on things to my reservation I didn't ask for and proceeded to give me his political opinions. He also offended my friend with me by commenting on her tattoos. He said she ruined her skin with covering it with ink. This was extremely unprofessional. Also the battery in our uhaul died. Placed a roadside assistance claim and didn't hear from anyone for a few hours. Not a good experience with uhaul at all!
Micah M.The inside of windshild was smoke stand
Leo G.Very nice older gentleman!
Michael C.Drop off spot was what looked like a shack with a note on the door that said closed at 230p on a Saturday. Would be nice to see an employee in the event assistance was needed.
Scott C.Trailer was dirty on outside, office was extremely dirty and run down.
Troy J.Friendly customer service.
Jeffery M.Friendly and very respectful!
Daniel A.Super nice man there that was so helpful!!!!
STACI H.Great service and customer attention
Michael S.So after hauling the empty trailer around for the rest of Saturday, all of Sunday and up until my lunch break, I get the details on where to drop off, and it looks like a rundown outhouse that hasn't been used in a decade without a soul in sight. It really is embarrassing for your company to have this as a location with your name on it.....
JUSTIN H.Mr. Leach was very helpful showing me all the safety equipment and devices for the car hauler trailer. He even had the trailer ready for me where it was easy for me to pickup the trailer.
Curtis D.It was great to have the U-Haul available when needed the moving was easy and quick.
Glenda C.Nothing very professional friendly and prompt business
Adam K.Tires on the uhaul needs to be rebalanced and replaced on the fronts, other than that awesome ride very good gas mileage from state to state
Blake H.The area that is the driveway had huge washouts, it really should be graded out . The owner was very nice and helpful.
Cathleen S.I've been renting uhaul equipment for almost 40 years, and you've really improved your game! Very nice experience.
BRYAN J.It's the only option in Brownwood.
Jennifer M.Excellent customer service!!! Friendly, courtious, personable and very helpful. I highly recommend for your Uhaul needs. Thank you!! Corinne Coburn
Corinne C.Come down on price for mileage
Carole C.A very good rental experience, I wouldn't change anything.
george G.The Rep at this location was very helpful.
PHILIP C.Parking was bad at the drop off site.
Jody J.Love Mr. Leach... Any time I need to rent a U-Haul trailer I use this location if possible This is part of Brownwood History and he is always polite and entertaining.
calvin P.Nothing, this gentleman was beyond professional, polite and just out standing customer service. I would recommend him to everyone. He loves what he does and it shows
Jonathan B.I was completely satisfied.
DEREK S.Every time I have gotten a trailer from Scott he has been so friendly and helpful.
lee C.Truck ran fine, but exterior was dirty. Had to wash the windows first thing. Interior was clean. Maybe Uhaul doesn't wash trucks between rentals?
Tamara D.Everything went smoothly.
MiLena B.Scott was wonderful.
pamela P.Excellent manners well known people of the product and the computer it's very good at conversation enjoyed delivering and talking with the man
Robert S.The location is dirty but very functional! Great management!
JOE T.