MArgot N.
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Customer Reviews for Leach Bros Mfg Co
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Leach Bros Mfg Co
PHILIP C.
The Rep at this location was very helpful.
Jody J.
Parking was bad at the drop off site.
calvin P.
Love Mr. Leach... Any time I need to rent a U-Haul trailer I use this location if possible This is part of Brownwood History and he is always polite and entertaining.
Jonathan B.
Nothing, this gentleman was beyond professional, polite and just out standing customer service. I would recommend him to everyone. He loves what he does and it shows
DEREK S.
I was completely satisfied.
lee C.
Every time I have gotten a trailer from Scott he has been so friendly and helpful.
Tamara D.
Truck ran fine, but exterior was dirty. Had to wash the windows first thing. Interior was clean. Maybe Uhaul doesn't wash trucks between rentals?
MiLena B.
Everything went smoothly.
pamela P.
Scott was wonderful.
Robert S.
Excellent manners well known people of the product and the computer it's very good at conversation enjoyed delivering and talking with the man
JOE T.
The location is dirty but very functional! Great management!
Damon W.
It was all good
teresa C.
Great guy!
LARRY H.
NO ONE AT LOCATION AT TIME OF RETURN.
Jarritt C.
As per normal at this location. He was ready with the car dolly, was quick to serve us, got us hooked up and out of the yard fast. I always like using this Uhaul dealer as I have always had a great experience here. Not only that he is a great guy to talk to as well and very personable fellow.
Brandie B.
Excellent customer service and very easy process
HENRY G.
Great experience! Mr Leach so easy to deal with and very helpful! Thanks!
HENRY G.
Great experience! Mr Leach so easy to deal with and very helpful! Thanks!
GEORGE H.
Great customer service
Clayton W.
How do you improve on perfection?
Crystal E.
Great service!
Michael M.
Make sure that the office is manned and that the telephone is answered.
arlene B.
None
Angela W.
Great customer service! We had a reservation with another dealer who did not open shop that day. Leach Bros. Came you rescue and fulfilled our contract. Thanks, again.
Minessa M.
I am concerned because I reserved the tow dolly on line thinking I had made it clear it was a one-way rental. When my friend picked up the dolly, he was never asked about one-way or round trip. It was courteous of the Leach Bros to call and check about why they had not yet received the dolly back on their lot, but the irritation displayed was readily apparent at our drop off as a one-way rental.
scott P.
Mr Leach was extremely friendly and very helpful. As I pulled in, I had a phone call. Before I could get off the phone, he had unhooked the trailer and already moved it out of the way for me. He was very pleasant and very knowledgeable. Facilities are old, but felt like I was back in time when in his office. Would recommend to anyone. Thanks Mr. Leach!
Donna H.
Mr. Leach was so great and sweet. Going back to rent a dolly to finish our move.
IAN R.
This location was very nice for pick-up and wish it would have been offered first. I was originally sent to The Coral, which was mostly mud and out of my way. Leach Bros was far better and more economical.
Jerry C.
great service! Unhooked for me and checked things out very helpful
Leslie B.
Mr. Leach was prompt, friendly and helpful. I would recommend this location to anyone.
Jarritt C.
Nothing. Mr. Leach is doing a fantastic job and I enjoy renting from him. Thank you.
Jimmy J.
Rental and pick up/return wonderful. Billing...really bad. Third large truck rental experience. With each one billed my card wrong...two double charged. Last one charged $1200+ when should have been $750. Really makes it hard on the consumer because your available travel money greatly deminished due to overbiling. I have not had good experience from the billing end when renting large trucks.
Patricia S.
Great service!! No recommendation.
ANDREW C.
The office facilities are quite old and in need of remodeling/renovation. The interior office space is not suitable for customer service. However, the gentleman running the place is very friendly and pleasant, and knows his equipment!
Tracy H.
Helpful, quick and friendly. I was easy and great experience.
paul R.
The 15ft truck is a whole lot better truck than the 10ft truck I rented in San Jose back in december, and I spent less gas too.
MARIO S.
Nothing the location personnel was very friendly and knowledgeable about all the rentals.
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