Customer Reviews for Lee's Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lee's Auto Repair

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Cliff S. on

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Carla S. on

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Mark A. on

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Don C. on

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David R. on

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I am a born Texan and this place did represent the popular Texan hospitality and service.

Matthew O. on

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When I got to my destination they told me that the trailer was hooked up incorrectly and it would have been a problem if it had come off or I had been in an accident.

sean b. on

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Mary W. on

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Jeffrey L. on

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Thier store hours said 10 am to 2 pm on Sat. We arrived at 1:30 pm and nobody was there. The open sign was in the window, but no one around. We called Easy Stop Storage, the other Uhaul dealer. They told us they don't handle trailers because they are always getting stolen. They told us just to leave it at Lee's. We left it there, but felt very uncomfortable. So we called go uhaul. We waited around twenty minutes on hold. I called Lee's at 10:30 Monday 7/1/19. They told me they weren't sure if the trailer was there, because they had not started checking anything in yet. Wow!

Melanie M. on

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Dustin C. on

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Stephen S. on

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Rose B. on

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TERRY A. on

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Seth F. on

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We scheduled the pick up time for 9 am - no one was there. This location had 3 different signs listing their hours, and none of them matched. They didn’t open until 10am. We drove an hour to this location to pick up our trailer. No one wants to spend the day waiting around when they’re trying to move!

Randy H. on

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Very personable on receiving end.

ashley m. on

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CHARLES T. on

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Warren C. on

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jay b. on

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Danny P. on

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Howard B. on

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Carla S. on

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Jeff G. on

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FABIAN G. on

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aj j. on

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He helped ASAP he walked around with me to make sure I didn't miss anything and he checked for the gas and I told him what happened with the gas and say what she put in the paperwork about lying about the gas and I cleaned out the back of the truck

Daniel H. on

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VALARIE G. on

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kelly p. on

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Keith B. on

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DALLAS A. on

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nothing

carolina s. on

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None

Larry S. on

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winfrey s. on

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Andrea M. on

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RANDELL R. on

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Victor R. on

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Very friendly and very helpful.

Malee P. on

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NITA W. on

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Elizabeth G. on

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I was glad Lee Adams was on site Saturday morning. His office was full of cigarette smoke so I was glad not to have to go in. But he was personable, got the trailer checked in easily, and printed my receipt. I was very glad to deal with a pleasant person rather than do the tech stuff online. I thanked him for his service.

Susie N. on

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Lee Ann W. on

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No one was there when we returned the trailer just said leave it and said they would check in Monday. Office said open but no one there

WILLIAM B. on

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Angela S. on

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Dropped a uhaul off at 9:30am and although the hours of operation stated open, no one was there. In addition to that, the phone numbers listed on my paperwork and on google for the facility were both inoperable. Also, the location was small and didn't have hardly any space for the uhaul.

Douglas H. on

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wayne P. on

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Everything went well. Thanks for the help.

Louise L. on

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Could not reach by phone, drive to drop off trailer and found the office closed. Called League City office to check on drop off options.

Glynn B. on

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J. O. B. on

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ROBERT E. on

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martha s. on

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robert b. on

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Very nice people

Sara H. on

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Lee's is where I ended up after going to address I was given on the Uhaul site where I reserved a trailer (Address: 902 E 6th St, Plainview, TX 79072 Hours: Open · Closes 5PM Phone: (806) 293-8866) the place I originally reserved a trailer and was sent to was closed down. You should take it off your website. Lee's helped me out, but they didn't have the trailer I reserved and I ended up having to pay more than I wanted.

Terri P. on

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kevin m. on

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larry m. on

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Moses A. on

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I had only had the trailer one day. When Trey was calling for me to drop the trailer off as soon a possible because he had another customer lined up. I mean C'mon...I had three days and paid for three days. On the second day he was asking if I was bringing it in then. I said no not till tomorrow. Well what time tomorrow he asked. Because I have another customer needing that trailer he stated. If that's how you want to conduct business offer a refund for returning the trailer earlier. If not don't bother the customer especially if the customer has already paid for the time and use of the trailer. Would not recommend to a friend.

Gregory H. on

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EILESIO G. on

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Easy Drop off

APRIL W. on

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The service was good the office was clutered and full of cigarette smoke and I am allergic to cigarrettes

Helen F. on

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Arleta H. on

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Johnny L. on

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JAMES M. on

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It was a holiday weekend so the buisness was closed so I used the drop box...

edward f. on

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tim b. on

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Be sure to make the customer aware that your reservation is not a sure thing. We had to take time off work and drive to Plainview to pick up the equipment. Very discouraging when you think you have planned ahead in plenty of time. Maybe you should not take reservations!!!

CHARLES T. on

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They had no quilts / blankets. That was very inconvenient. The staff were very nice.

DAVID J. on

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Joe Y. on

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I dropped off my rental on Monday 16 April 2018. I advised this location about the issues with the lights on the trailer I had used and informed them that I had reserved a return trailer and would be picking it up on April 20, 2018. I was informed that they could not guarantee that a trailer would be available that it was a first come first serve business and the only guarantee I had that they would try and find me one at a location as close as possible. At which point I asked what purpose did making a reservation was? I did not get a satisfactory a answer. And won't know if I 'll have trailer until I show up.

jesus c. on

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Michael D. on

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MARY S. on

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Keith G. on

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christopher w. on

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Charlee S. on

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Have U-Hauls In lubbock or give people a discount for having to drive out of their way to pick up a trailer

MICHAEL S. on

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It is a shame that the online uhaul system is so very bad. We tried to make online reservations and the online system was aweful! The online system said that Lee's wasn't open on Saturday. Save yourself some time and just call the location you want to rent from.

Abel G. on

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Kristi B. on

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Felix V. on

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Samantha L. on

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The drop off place looked like and abandoned parking lot...I didn’t know if I should leave it there or not!

Haley S. on

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gabriel s. on

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Nothing. It was a great experience

James H. on

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JAMAR W. on

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EDWARD T. on

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Figured miles wrong. Ended up going over and charged for extra miles.

RICHARD M. on

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mariela r. on

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gloria g. on

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Karli R. on

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Jerry V. on

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I was impressed that the representative imspected the truck and and had my paperwork done quickly

Larry S. on

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David H. on

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KENNETH M. on

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Lee has great people skills and put trailer on and made sure we were goid to go.

Paul V. on

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Christy D. on

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Make pickup easier and have a clean vehicle.