Customer Reviews for Lee's Auto Repair
(U-Haul Neighborhood Dealer)

365 reviews

1205 E 5th St   Plainview, TX 79072

(806) 293-8801

Location Hours

  • Mon-Tue: 9 am - 6 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/6/2021 - 8/8/2021: Closed

Services at this Location:

Contact Us

(806) 293-8801

1205 E 5th St
Plainview, TX 79072

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 6 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/6/2021 - 8/8/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

VICKIE M. 
Rating:
1.0

The owner of the facility was two hours late for my pick up, in which set me back two hours for the whole day.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

VICKIE M. 
Rating:
5.0

Lee was very friendly and helpful

Vickie W. 
Rating:
5.0

Customer did not leave a comment.

Roseanna S. 
Rating:
5.0

Customer did not leave a comment.

Brooke J. 
Rating:
5.0

Customer did not leave a comment.

Hal B. 
Rating:
5.0

Everything was great. Great customer service

MICHEAL G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Lee is very nice helpful and excellent service

Jesse G. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Otis H. 
Rating:
5.0

Customer did not leave a comment.

Don D. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Friendly services

MICAELA M. 
Rating:
5.0

Customer did not leave a comment.

shelly M. 
Rating:
5.0

Customer did not leave a comment.

Sylvia L. 
Rating:
5.0

Customer did not leave a comment.

Monica C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
3.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

Great customer service

Joe F. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

These men are great. Friendly and helpful. Without them we would have been in trouble. Thank them for us. David

Trenton W. 
Rating:
5.0

Customer did not leave a comment.

Margarita F. 
Rating:
4.0

Customer did not leave a comment.

Clint A. 
Rating:
5.0

Nothing service was awesome

Cassandra R. 
Rating:
5.0

Truck out of alignment. Sterring wheel not straight. Truck was shaking. Brakes squealed.

Michael K. 
Rating:
1.0

...This is Lee Auto Repair that also does U-haul.....that place is a mess.....no one there when I arrived to drop off trailer...everything locked up with no signing saying if anyone would ever there....called their phone number several times during the 30 minutes I was there...no answer, no voice mail.....was not about to leave trailer under these circumstances....finally Lee arrives after 30 minutes....

RAYMOND S. 
Rating:
1.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

OCTAVIO B. 
Rating:
5.0

I wouldn't change anything

CARLA C. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
3.0

Customer did not leave a comment.

Joni B. 
Rating:
5.0

Customer did not leave a comment.

Rico P. 
Rating:
5.0

Customer did not leave a comment.

Julian G. 
Rating:
1.0

First the truck was parked in a oile of trash at the fence. Second when I moved to west Texas I was given a refund of the unused days as I turned the truck in early. So I called and a rep told me if I turned the truck in early again I would receive credit for the unused days. Well that didnt happen it went to the regional manager and still disnt happen andbhe said we don't do that. Well I have proof they do andbdid it shoes on my uhaul account on the trip I moved to west Texas. Uhaul does not honor their word and has lost a customer because of it. I wont do business with a company that screws you over after twlling you something driving 14 houra round trip plus loading and unloading a truck in the cold rain,

Robbie A. 
Rating:
5.0

Customer did not leave a comment.

Demetrio C. 
Rating:
5.0

Excellent service, very pleasant experience

Ryan C. 
Rating:
3.0

Customer did not leave a comment.

Howard S. 
Rating:
3.0

The trailer was delivered with what we thought was a smaller left-side rear tire, only to find out it was very low on air. Once the trailer was loaded, the tire blew within mere YARDS of the loading point. We stopped at first safe point (1-2 miles further along), and tire was destroyed. Road Side Assistance was called, and replied, replacing tire. BIGGEST iss we had, though, was this trailer was reserved ONLINE, and filled out info for the tow vehicle AND the vehicle to be loaded - and the web site verified all should be good. Turned out the vehicle was too large (long AND wide) for the trailer. By the time we were able to get it loaded, and find this out, it was WAY too late to try and make other arrangements, and so we had to make due with this, as the vehicle HAD to be moved that day... In addition, the trailer was reserved for pickup that day, 3 days prior - and last minute, as I was in route to pick up the trailer, U-Haul called to advise the pickup location did not have my trailer after all, and none locally did - nearest location was about a 1hour away drive - which was supposed to then be re-rated to in-town instead of 1-way, so I could return trailer locally, without having to drive so far to return again - AND they said they were going to give us the $50 credit for the bad reservation - but all I got was the discounted rate for local vs 1-way (which was more expensive by $15 over what original reservation was for).

Louis S. 
Rating:
5.0

Very helpful and knowledgeable

Benjamin S. 
Rating:
5.0

Lee was very attentive and helpful, would not hesitate to rent from I'm again.

Oscar L. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
3.0

Customer did not leave a comment.

Dacotah H. 
Rating:
4.0

Don't see too much room for improvement my family and I are very satisfied!

ERIK F. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
3.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

RUDY U. 
Rating:
4.0

Customer did not leave a comment.

Abdolmajid S. 
Rating:
5.0

very nice people

Louis B. 
Rating:
4.0

Was ok

Lucretia D. 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
3.0

Customer did not leave a comment.

Printis D. 
Rating:
5.0

Customer did not leave a comment.

Cliff S. 
Rating:
5.0

Customer did not leave a comment.

Carla S. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
3.0

Customer did not leave a comment.

Don C. 
Rating:
3.0

I am a born Texan and this place did represent the popular Texan hospitality and service.

David R. 
Rating:
2.0

When I got to my destination they told me that the trailer was hooked up incorrectly and it would have been a problem if it had come off or I had been in an accident.

Matthew O. 
Rating:
3.0

Customer did not leave a comment.

sean B. 
Rating:
4.0

Customer did not leave a comment.

Mary W. 
Rating:
2.0

Thier store hours said 10 am to 2 pm on Sat. We arrived at 1:30 pm and nobody was there. The open sign was in the window, but no one around. We called Easy Stop Storage, the other Uhaul dealer. They told us they don't handle trailers because they are always getting stolen. They told us just to leave it at Lee's. We left it there, but felt very uncomfortable. So we called go uhaul. We waited around twenty minutes on hold. I called Lee's at 10:30 Monday 7/1/19. They told me they weren't sure if the trailer was there, because they had not started checking anything in yet. Wow!

Jeffrey L. 
Rating:
3.0

Customer did not leave a comment.

Melanie M. 
Rating:
4.0

Customer did not leave a comment.

Dustin C. 
Rating:
3.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Rose B. 
Rating:
5.0

Customer did not leave a comment.

TERRY A. 
Rating:
1.0

We scheduled the pick up time for 9 am - no one was there. This location had 3 different signs listing their hours, and none of them matched. They didn't open until 10am. We drove an hour to this location to pick up our trailer. No one wants to spend the day waiting around when they're trying to move!

Seth F. 
Rating:
5.0

Very personable on receiving end.

Randy H. 
Rating:
3.0

Customer did not leave a comment.

ashley M. 
Rating:
4.0

Customer did not leave a comment.

CHARLES T. 
Rating:
3.0

Customer did not leave a comment.

Warren C. 
Rating:
3.0

Customer did not leave a comment.

jay B. 
Rating:
3.0

Customer did not leave a comment.

Danny P. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
Rating:
3.0

Customer did not leave a comment.

Carla S. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
1.0

Customer did not leave a comment.

FABIAN G. 
Rating:
5.0

He helped ASAP he walked around with me to make sure I didn't miss anything and he checked for the gas and I told him what happened with the gas and say what she put in the paperwork about lying about the gas and I cleaned out the back of the truck

aj J. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

VALARIE G. 
Rating:
5.0

Customer did not leave a comment.

kelly P. 
Rating:
4.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

nothing

DALLAS A. 
Rating:
4.0

None

carolina S. 
Rating:
3.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

winfrey S. 
Rating:
5.0

Customer did not leave a comment.

Andrea M. 
Rating:
5.0

Customer did not leave a comment.

RANDELL R. 
Rating:
4.0

Very friendly and very helpful.

Victor R. 
Rating:
5.0

Customer did not leave a comment.

Malee P. 
Rating:
4.0

Customer did not leave a comment.

NITA W. 
Rating:
3.0

I was glad Lee Adams was on site Saturday morning. His office was full of cigarette smoke so I was glad not to have to go in. But he was personable, got the trailer checked in easily, and printed my receipt. I was very glad to deal with a pleasant person rather than do the tech stuff online. I thanked him for his service.

Elizabeth G. 
Rating:
5.0

Customer did not leave a comment.

Susie N. 
Rating:
1.0

No one was there when we returned the trailer just said leave it and said they would check in Monday. Office said open but no one there

Lee Ann W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
3.0

Dropped a uhaul off at 9:30am and although the hours of operation stated open, no one was there. In addition to that, the phone numbers listed on my paperwork and on google for the facility were both inoperable. Also, the location was small and didn't have hardly any space for the uhaul.

Angela S. 
Rating:
3.0

Customer did not leave a comment.

Douglas H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top