Customer Reviews for Lee's Auto Repair
(U-Haul Neighborhood Dealer)

410 reviews

1205 E 5th St   Plainview, TX 79072

(806) 293-8801

Hours

  • Mon–Tue
    9 am–6 pm
  • Wednesday
    Closed
  • Thur–Fri
    9 am–6 pm
  • Saturday
    10 am–2 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(806) 293-8801

1205 E 5th St
Plainview, TX 79072

Services at this Location:

Hours

  • Mon–Tue
    9 am–6 pm
  • Wednesday
    Closed
  • Thur–Fri
    9 am–6 pm
  • Saturday
    10 am–2 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Len G. 
Rating:
5.0

Customer did not leave a comment.

YVONNE F. 
Rating:
5.0

was in and out in 15 minutes - left deposit

JOSE M. 
Rating:
1.0

Customer did not leave a comment.

Lee G. 
Rating:
5.0

For a very small location, Lee provided the best service I have ever received at a U-Haul. He went above and beyond to make sure the tires on my trailer would handle the long trip and they did. I had no trouble at all and want to say that's you for being an outstanding representative for U-Haul.

ANDREW C. 
Rating:
5.0

Customer did not leave a comment.

Randy P. 
Rating:
5.0

Customer did not leave a comment.

NEAL S. 
Rating:
3.0

Customer did not leave a comment.

Daniel L. 
Rating:
3.0

Customer did not leave a comment.

ThomasW K. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

I have used U-Haul trucks before and always satisfied with the trucks but this time I was not satisfied with the way I was treated by U-Haul. I was supposed to pick up the 26-foot truck and the day before I got a call saying the truck was needed because a breakdown of another customer. That was understandable but I was told a truck was available 80 miles away and no one was able to driver the truck to my location. So, I needed to drive my car 80 miles (round trip 160 miles or 10 gal. $43.4 round trip) to pick up the truck (80 miles or $49.60) plus my time. A total of $93.00. Yes, I was told the rental would be 50.00 less but I was still out 43.00 plus my time. Now the truck was not in good working condition. When coming to a stop sign, I stepped on the break and the truck accelerated to 3500 RPM and still going strong. This happened evetime I came to a stop sign or coming to a curve and I need to reduce my speed. Oh, I drove 60 65 miles an hour. At one point I thought I was going to hit the car in front of me. Now the auto transport. Two of the tires were will over the safe stage. I put a penny and could see all of Lincoln's head.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

CARLON B. 
Rating:
1.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Lee's is top notch, I hope to do business with him again.

Shaun R. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL H. 
Rating:
3.0

Customer did not leave a comment.

FELIX B. 
Rating:
5.0

Customer did not leave a comment.

JULIE W. 
Rating:
2.0

Gave me a faulty trailer, and a truck that needed work. The trailer landing gear caused a lot of problems, luckily the other location made up for it.

Mike L. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO S. 
Rating:
3.0

Customer did not leave a comment.

Danny C. 
Rating:
4.0

Customer did not leave a comment.

Wade V. 
Rating:
5.0

The equipment was dirty that's the nature of West Texas beast.. dusty and dry !

ESTATE OF W. 
Rating:
4.0

I had to contact roadside assistance because the oil was black and like tar. It hadn't been changed in a very long time. Once that was taken care of, everything was smooth and easy.

Mellaney W. 
Rating:
5.0

Great customer service

ANDREA G. 
Rating:
3.0

people not involved enough with the business. More like a side business.

William G. 
Rating:
5.0

Great service highly recommend.

Alex E. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
5.0

Customer did not leave a comment.

Armando R. 
Rating:
5.0

Customer did not leave a comment.

Casey P. 
Rating:
5.0

Always a pleasure to do business with!

Stephanie B. 
Rating:
3.0

Customer did not leave a comment.

Ruben L. 
Rating:
3.0

Customer did not leave a comment.

JOSE R. 
Rating:
3.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Lee was very accommodating for me and taught me all the things that I was apprehensive about. Reassured me there's a team of people out there to help if something happened ! Thank you Lee and U-Haul

BILL STONE E. 
Rating:
3.0

We have rented from Lee's automotive and I've been happy with him.

Joe F. 
Rating:
5.0

Customer did not leave a comment.

KATHY H. 
Rating:
5.0

Thank you for everything

Marcus G. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
3.0

Customer did not leave a comment.

Jay B. 
Rating:
3.0

Customer did not leave a comment.

Jaivonda K. 
Rating:
5.0

Told me where to put it!!

CRAIG A. 
Rating:
5.0

Customer did not leave a comment.

Traci S. 
Rating:
4.0

Clean the truck we had a bunch of roaches had to buy bug spray to kill them before moving in

Desiree M. 
Rating:
5.0

Customer did not leave a comment.

Zach C. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

VICKIE M. 
Rating:
1.0

The owner of the facility was two hours late for my pick up, in which set me back two hours for the whole day.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

VICKIE M. 
Rating:
5.0

Lee was very friendly and helpful

Vickie W. 
Rating:
5.0

Customer did not leave a comment.

Roseanna S. 
Rating:
5.0

Customer did not leave a comment.

Brooke J. 
Rating:
5.0

Customer did not leave a comment.

Hal B. 
Rating:
5.0

Everything was great. Great customer service

MICHEAL G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Lee is very nice helpful and excellent service

Jesse G. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Otis H. 
Rating:
5.0

Customer did not leave a comment.

Don D. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Friendly services

MICAELA M. 
Rating:
5.0

Customer did not leave a comment.

shelly M. 
Rating:
5.0

Customer did not leave a comment.

Sylvia L. 
Rating:
5.0

Customer did not leave a comment.

Monica C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
3.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

Great customer service

Joe F. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

These men are great. Friendly and helpful. Without them we would have been in trouble. Thank them for us. David

Trenton W. 
Rating:
5.0

Customer did not leave a comment.

Margarita F. 
Rating:
4.0

Customer did not leave a comment.

Clint A. 
Rating:
5.0

Nothing service was awesome

Cassandra R. 
Rating:
5.0

Truck out of alignment. Sterring wheel not straight. Truck was shaking. Brakes squealed.

Michael K. 
Rating:
1.0

...This is Lee Auto Repair that also does U-haul.....that place is a mess.....no one there when I arrived to drop off trailer...everything locked up with no signing saying if anyone would ever there....called their phone number several times during the 30 minutes I was there...no answer, no voice mail.....was not about to leave trailer under these circumstances....finally Lee arrives after 30 minutes....

RAYMOND S. 
Rating:
1.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

OCTAVIO B. 
Rating:
5.0

I wouldn't change anything

CARLA C. 
Rating:
5.0

Customer did not leave a comment.

Douglas P. 
Rating:
3.0

Customer did not leave a comment.

Joni B. 
Rating:
5.0

Customer did not leave a comment.

Rico P. 
Rating:
5.0

Customer did not leave a comment.

Julian G. 
Rating:
1.0

First the truck was parked in a oile of trash at the fence. Second when I moved to west Texas I was given a refund of the unused days as I turned the truck in early. So I called and a rep told me if I turned the truck in early again I would receive credit for the unused days. Well that didnt happen it went to the regional manager and still disnt happen andbhe said we don't do that. Well I have proof they do andbdid it shoes on my uhaul account on the trip I moved to west Texas. Uhaul does not honor their word and has lost a customer because of it. I wont do business with a company that screws you over after twlling you something driving 14 houra round trip plus loading and unloading a truck in the cold rain,

Robbie A. 
Rating:
5.0

Customer did not leave a comment.

Demetrio C. 
Rating:
5.0

Excellent service, very pleasant experience

Ryan C. 
Rating:
3.0

Customer did not leave a comment.

Howard S. 
Rating:
3.0

The trailer was delivered with what we thought was a smaller left-side rear tire, only to find out it was very low on air. Once the trailer was loaded, the tire blew within mere YARDS of the loading point. We stopped at first safe point (1-2 miles further along), and tire was destroyed. Road Side Assistance was called, and replied, replacing tire. BIGGEST iss we had, though, was this trailer was reserved ONLINE, and filled out info for the tow vehicle AND the vehicle to be loaded - and the web site verified all should be good. Turned out the vehicle was too large (long AND wide) for the trailer. By the time we were able to get it loaded, and find this out, it was WAY too late to try and make other arrangements, and so we had to make due with this, as the vehicle HAD to be moved that day... In addition, the trailer was reserved for pickup that day, 3 days prior - and last minute, as I was in route to pick up the trailer, U-Haul called to advise the pickup location did not have my trailer after all, and none locally did - nearest location was about a 1hour away drive - which was supposed to then be re-rated to in-town instead of 1-way, so I could return trailer locally, without having to drive so far to return again - AND they said they were going to give us the $50 credit for the bad reservation - but all I got was the discounted rate for local vs 1-way (which was more expensive by $15 over what original reservation was for).

Louis S. 
Rating:
5.0

Very helpful and knowledgeable

Benjamin S. 
Rating:
5.0

Lee was very attentive and helpful, would not hesitate to rent from I'm again.

Oscar L. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
3.0

Customer did not leave a comment.

Dacotah H. 
Rating:
4.0

Don't see too much room for improvement my family and I are very satisfied!

ERIK F. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
3.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

RUDY U. 
Rating:
4.0

Customer did not leave a comment.

Abdolmajid S. 
Rating:
5.0

very nice people

Louis B. 
Rating:
4.0

Was ok

Lucretia D. 
Rating:
5.0

Customer did not leave a comment.

Louis B. 
Rating:
3.0

Customer did not leave a comment.

Printis D. 
No reviews have been submitted for this location.

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