Customer Reviews for Legacy Safe & Lock & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Legacy Safe & Lock & Storage

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John M.
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After reserving a trailer, Uhaul changed the location of my pickup to a place about 1. 5hours from my house! just 2 days before my trip. No explanation and not happy. Will not use uhaul again.. Can't trust them

Michelle D.
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Customer service was great very helpful and offered good advice. Even gave great advise for best place to fill up with gas.

MARSHALL M.
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Customer did not leave a comment.

Ronald C.
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Excellent ,was in and out in no time. Was even able to have some keys made that I needed. Polite friendly service.

Darold B.
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Customer did not leave a comment.

Debbie W.
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The owner/manager of the franchise is very friendly and goes beyond to provide service.

susan B.
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The truck was dirty and sticky. Was not the fault of the Glenoma Wa. office. He was the most helpful and professional person and would highly recommend his location. The truck was delivered to him in that condition late and we were in a scheduled hurry. Still we would recommend U-Haul any time. Thank you Paul and Sue Basham

Debbie W.
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Owner/manager was courteous and very helpful.

Joyce A.
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Customer did not leave a comment.

William H.
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Nothing, rental manager Bill is always happy and caring about uhauls reputation??????????. His equipment is top notch. Bill Hedlund

William H.
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Trailer was clean . And after I got back Bill the person in charge, had me check the trailer lights to make sure they were working. He explain what I didnt check and the next renter came to rent a defective trailer that would be bad for his company, thoughtful and true, keep this guy around. We came all the way from Enumclaw to rent here. Thanks ,Bill...

mask D.
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I don't think you could do anything it was perfect Good service friendly equipment was nice and clean when I run it back I I swept it out I read it a little trailer and it was perfect I will come again and tell my friends thank you

Ted J.
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Customer did not leave a comment.

Margaret G.
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Customer did not leave a comment.

susan B.
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Very informative and friendly and also professional. Highly recommend Randle location.

CHRISTOPHER P.
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They were EXCELLENT!

Charles R.
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We were very pleased with Bill at the Glenoma,Wa. U Haul business. You are fortunate to have him representing your company. We will be recommending Bill to our friends and family. Thank you, C

BRITTNEY H.
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Customer did not leave a comment.

Tracy H.
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Customer did not leave a comment.

Jeffrey B.
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Customer did not leave a comment.

Terry J.
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Customer did not leave a comment.

teresa B.
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Great job guys and gals

Catherine G.
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First your online site is hard to use and incompetent. Ihe pickup place had to redo it even after I had completed the form, except for the drivers license pics the website never would upload those. As for the equipment, the truck we were rented had no ramp and no large dollie. And last the attendant at the site was nice at pickup, however, he was argumentative when we returned the truck, said we were a 1/16 of a gallon short on gas, we weren't, and the nearest gas station is 10 miles away. The he said we hadn't cleaned the truck. It had been pouring rain and we wiped what we could but sweeping it out was impossible. It will be a cold day in He!! Before I will us Uhaul again.

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