Your company did great for me. But I think you need to make your computer program more accessible for your representatives, the program would not allow him to override a computer error so he had to waste time having someone else fix the computer's mistake over the phone. And yes, it was the computer program's error, not his own: it automatically billed my card when we were getting ready for me to pay in cash, and the card did not have the full amount accessible nor does it have overdraft coverage, so it would have bounced on you the next day if we hadn't caught your program's error, and I would have been long gone still having your money, and it would have been very hard for him to contact in a reasonable amount of time. Please re-write your program to NOT allow it to automatically charge from people's cards without the representatives telling it to, and please also re-write your program to allow the representatives to easily reverse the last action taken. Thank you and have a nice day.
naomi l
Legacy Safe & Lock & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenoma, WA 98336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Gentleman that help me was excellent. I will use him again
Sandra cAs expected.
Betty MLegacy has onew address and U-Hall has another finding at times trubble to login to return truck have to wait for website to recognize where I am at.
Mark GWould like to have more trailers available. But the one that was there fit our needs!
Jocelyn C