I rented the truck to move from Montreal to Kitchener. Although I ,made my reservation long time before the pick up date. I was advised that a truck in Montreal was not available just one day before and that I had to travel to Sorel-Tracy instead, which is 90km away. Although I got 90km compensated for the additional km, I still had to drive there to pick the unit up, so additional 2x90 km for my personal car, plus gas and in addition I lost 2 hours that I planned for the move. I was coming from Kitchener. Although I was advised during the reservation that a truck might not be available, I was not very happy to be informed just one day in advance that in fact there was not one available. The people at Sorel Tracy were very very nice and helpful, but I think that your scheduling team could do better.DIETER B.
Customer Reviews for Les Vitres d Autos J P Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Customer did not leave a comment.GURMEET, SINGH C.