terrible
Bryce C.
Customer Reviews for Libba Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My pickup location was changed through email from a manned store to this abandoned 24-7 pickup spot. I had to go to another location to get dollies. I could have picked up at any other location that was full service This Building is unoccupied and in a rough neighborhood. Truck had a BLACK banana on the dash and an empty pack of cigars on the floor. After 30 minutes on hold in this abandoned place we finally got a code to get into the truck.
Joseph L.Everything was great, got in and out in no time
Eizabeth B.Charged me an extra day when I dropped the keys in the orange drop box on a regular scheduled business day according to their hours. Manager/operator are not open per listed hours of operation.
Jason M.Everything perfect and affordable
JOSHUA T.Horrible location. I thought it was an abandoned business but it was actually open and other uhaul trucks were parked there.
Tamny K.UHaul should not use this location. The building is falling down. The roof was caving in & water was all over the floor. The employees did not know how to work check out. It took about two hours to check my UHaul out. I booked my UHaul for 10:00am but didn't leave there till about 12:30pm. Horrible experience.
Donna B.