Quick, easy transaction.
STEPHEN O
Customer Reviews for Liberty Rent4U
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience from start to finish. Easy check-in and out and the price was as advertised. Lots of helpful notices on the inside of the truck.
MARK GAs always, pleasant experience with Liberty U Haul
Darla YI had a new representative help me check out a trailer. He seemed a bit frustrated and gave me a time to bring it back the next day which was 3 hours after they closed. I ended up having to pay for an extra day rental. Other than that everything was fine.
THOMAS RUhual was clean and they lied and charged $75
BAHA IHave used this location many times and they are always courteous and helpful
DANIEL DCompletely enjoyed have a very new van to rent. The employees are so friendly and very helpful!!!
Racquel PHassle free
GERICA JGreat job
STEPHEN HTruck was fine, inside cab was dirty. Staff was great, I was in and out fast.
CHARLES RI thought I was getting a 15’ truck, but there were only 10’ trucks available. It worked out ok for me though. Everything fit.
JENNIFER Mit was fine. No sweat, no fret, your friend Chet.
ROGER MAll good. Highly recommend.
ELLEN MI was told I could drop off the u haul at another location and it was not possible when I went to return it
WILLIAM RNice service
JOSE GYour employees were very nice. Thank you.
KATHLEEN BWas a pretty easy and convenient experience overall!
Raymond PExcellent, fast service.
STANLEY BExcellent service and very friendly
Brian SThis location was very professional, upright and very helpful, friendly staff. Cleanest U-Haul I’ve ever rented.
Abi SSolid rental. No issues. Vehicle was perfect for my rental. Customer service was great. Slid all around!
Gary KRented a 15ft truck. Left with a full tank and brought back with a full tank. I was charged $8.55 for 2 gallons of fuel even though I stopped at the fuel station right before returning the truck. The a/c in the truck does not work when you are accelerating but as soon as you let up on the accelerator the a/c starts to blow cold again
LANCE MCheck in was easy, staff helped to hook up the trailer and did the walk around. We identified an area that the sticker with an “X” had fallen off, they put a new one on. Drop off was easy by using the U-Haul app.
Robert GPassenger door would not latch unless it was locked from the outside.
Bryan LOverall way too expensive. I’ll look for other alternatives before renting from U-Haul again.
MONTY DGreat customer service and very easy process.
LARCINIA HThat woman with short blonde hair is outstanding at getting things done.
COURTNEY GI've used U-Haul many times over the years. By far, this location had the friendliest employees, as well as cleanest store that I've ever seen. They offered so many other items that I've never seen in other U-Haul stores for purchase to the customer. I would recommend this location to anyone in the area over and over again!
NATHANIA LI have rented there numerous times. A+
SAMUEL SThe tires need checked on the van one back had 83psi one had 84psi one front had 53psi and the other had 60psi if i remember correctly
JUSTIN VEasy process -Thank you!
Larry RQuick and easy drop off!
William Eeasy breezy!
JONATHAN Lexcellent service and facility
WILLIAM DI have used this location several times and the main reason I keep going back is the customer service. The people at Liberty Rental 4 U give the best customer service.
CHRISTOPHER GFriendly and very pleasant staff.
ARTHUR KNothing everything was great
Kristi BVery easy to rent/return
Andrew HGreat professional job👍
CONSTANCE BThe trailer outside was dirty as could be. Everything else was fine. I hope I don't get charged a cleaning fee for something I couldn't help.
WILLIAM BThe particular truck we rented smelled terribly of Marijuana. So bad. We do not partake that substance and hold no ill will towards those who do. But man that thing stank. We nearly brought the truck back but decided against it due to distance.
RICHARD HUnit only had 153,000 miles and front end was worn out. Unit drifted even when empty. Drove 63 miles and put in 10 gallons of gas. Not exactly great fuel efficiency
NEIL VEasiest experience ever! Very professional! Thank you! Randy
RANDALL SQuick and friendly. Went very smooth
STEVEN OI have used this location services a couple times and am impressed every time with good prices and good service.
STEVEN WFriendly and helpful people
BRITTA MKeep doing what you’ve been doing.
Richard SI appreciated the friendly service. I would upgrade the computers because they were slow in processing my transaction.
Daniel GI returned the dolly and the next day they asked if I was gonna bring it back so they don't have good communication 1 and 2 I told them the dolly was a nightmare to use since it was broke but they did nothing to fix it or give a discount on it.
Dakota DQuick. Good customer service. Accommodating and educational.
LUCRETIA RGreat counter staff👍
JOHN FDJ went above and beyond to help. I had a stubborn hitch cover. He really helped me get it off. I am on oxygen and have cancer. So I don’t get around so well. They were very friendly and prompt. Thank you so much.
MICHAEL MGreat communication and friendly staff good job
DIANA F