Customer Reviews for Lifetime Trailers & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lifetime Trailers & Storage

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gordon B. on

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Bruce S. on

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Ralph E. on

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Debra U. on

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Jennifer K. on

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John B. on

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Missing equipment not prepped trucks and issues with locks

RAYMOND H. on

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Very easy to turn in the truck. Quick

william W. on

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john D. on

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I have been running U hauls for years and this is by far the best experience and is the number one location as far as I'm concerned...

anthony R. on

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Daniel P. on

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Super easy and the staff was very nice. Couldn’t be better.

Mamie O. on

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Loved the location.... was within walking distance... the young man you assisted with the rental was very helpful..... made sure I understood how to operate the rental....

Alex M. on

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Keith B. on

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The young man who helped me process my order was very informative top notch

Kevin B. on

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I was given 2 different addresses to pick up truck and felt like I was running around.

Pete H. on

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Price was different from price quoted on the reservation.

Roxanne L. on

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There was no one there before 5:00pm, because they shut down possibly at 3:00pm. I never saw anyone and dropped the key in a drop box. But it looked like a decent location.

Kelly R. on

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stephan P. on

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Lisa V. on

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When trying to Drop off uhaul to a different location. Apparently the uhaul dealer went out of business, and had to find another place to drop it off. It was extremely stressful driving around trying to find a place the was not there. When a place closes it should be automatically in all uhaul dealers data!!

Jon W. on

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The drop off location was great, so nothing against them. But the entire return process was messed up. We had to take the truck to different locations (that we were told to return it to) before it was accepted at this location. Why give a drop off location if those locations cannot accept the truck. I’ll use Penske for future rentals.

Judy E. on

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SARAH M. on

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Absolutely nothing!!

john D. on

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Totally a Professional and friendly experience... Very clean customer area Would recommend this location over any other I've used.

john D. on

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CHRISTOPHER W. on

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Danford P. on

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BILLIE J. P. on

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The owner didn't hook up the chains on our trailer properly. Another driver alerted us that the chain was broken on the trailer, because they weren't hooked up correctly. My husband had to fix it on the highway with 18 wheelers screaming by us at 75 mph. pretty scary!

Deborah S. on

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william T. on

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MICHAEL S. on

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YVONNE K. on

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This was a first time experience and I was very satisfied with the service and equipment. And it was a simple, easy transaction!

JACQUELINE H. on

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Awesome service!

JACOB B. on

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It was pretty ridiculous how it cost 250 dollars to use a truck for one day and then you charge out the ass if you go over a set Millage. I was unable to get to my destination within the Millage time frame you gave me. Which you then charged me another 50 dollars....this company is a monopoly and I will never recommend it to anyone.

JAMES W. on

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Very nice employees that work here, fast, friendly, so far the best uhaul place I have been too

Ronald C. on

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This location had problems with the computer software to except the information being inputted. I had to wait at least 15 to 20 mins while he tried to get the system to accept the info he was trying to input.

Theron S. on

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Gary O. on

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Attendant had a bit of trouble getting computer program to finish accepting payment. Truck was not ready when I arrived - waited 15 minutes while they obtained motor oil. Did not have correct number pads and no dolly in truck until I pointed this out even though info was on reservation. However staff was very nice and did correct these issues immediately.

VICTOR R. on

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Very good rental experience,no complains,everything was great. Thanks you much.

JAMES J. on

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JAMES J. on

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LORRAINE R. on

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Great experience, Maria was very helpful!

EMMANIUEL P. on

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Don't charge customer an extra day when the pick up time is 3:00pm because they close early. Instead of pick up at 5:30. And when you drop after 3:00 they charge 21.00 dollars. When I didn't even get the chance to pick up at 5:30.

NELSON H. on

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valerie S. on

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So happy to reach Florida, the lady at the Uhaul office waited for us to come in, that was nice of her. Absolutely no complaints!!

PHIL P. on

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ROB W. on

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LATANYA J. on

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ROBERT H. on

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Chris C. G. on

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HORACE V. on

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HORACE V. on

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HORACE V. on

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TONY B. on

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Raymond B. on

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Great people listen

DAVID B. on

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Some of the nicest people I have ever done business with. I would definitely visit them again if I need a uhaul in the area. Great experience.

Chad K. on

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helpful and friendly

RICHARD S. on

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brad W. on

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PETER V. on

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I stopped by during business hours but was not able to go into the store because the owner was eating breakfast. I had never been there before, so I wanted a receipt showing I dropped off the truck with enough gas and under the allotted mileage, but the guy said to just trust him and that he would check the truck in with us. We left the truck trusting the guy, who made me feel silly for even requesting a receipt. I took pictures of the odometer and gas meter in front of the building in case Uhaul tried to say I never returned the truck

Zachary H. on

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LENNY S. on

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DONALD I. on

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Very friendly and helpful and got us on the road very quickly.

NANTHA S. on

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Staff recommended business around our new home for services such as car repair and movers. Very friendly.

DANIELLE J. on

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GEORGE K. on

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JASON C. on

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DONALD H. on

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nothing, they were incredibley helpful