Customer Reviews for Lift Sales and Rentals LLC
(U-Haul Neighborhood Dealer)

103 reviews

26542 La Hwy 1032   Denham Springs, LA 70726

(225) 304-0218

Location Hours

  • Mon-Fri: 7 am - 4 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 5/23/2022 - 5/27/2022: Closed

Services at this Location:

Contact Us

(225) 304-0218

26542 La Hwy 1032
Denham Springs, LA 70726

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 4 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 5/23/2022 - 5/27/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Earl P. 
Rating:
5.0

Very prompt and ready for me when i arrived.

Daniel S. 
Rating:
5.0

The guy was very helpful with accommodating me after my reservations changed multiple times with lack of communication with the last one.

Trey I. 
Rating:
5.0

Customer did not leave a comment.

Jill P. 
Rating:
4.0

Customer did not leave a comment.

ISSIAC J. 
Rating:
5.0

The owner is awesome. He goes out of his way to help his customers.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

Ebony H. 
Rating:
2.0

No one was at the front desk to receive the keys/equipment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Ashley M. 
Rating:
3.0

Customer did not leave a comment.

CASEY R. 
Rating:
5.0

Customer did not leave a comment.

steven B. 
Rating:
5.0

We received excellent customer service at this location! Professional staff, very knowledgeable, courteous and efficient!! Great Experience!! 5-Star Rating!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Thank You U-Haul!

John A. 
Rating:
5.0

Customer did not leave a comment.

Stephanie F. 
Rating:
1.0

Customer did not leave a comment.

Tammy G. 
Rating:
5.0

Excellent

David A. 
Rating:
5.0

Customer did not leave a comment.

LYRIEL H. 
Rating:
5.0

Great experience! Easy, inexpensive and really nice vehicle.

STEPHEN G. 
Rating:
4.0

I think we could do away with the gas guessing game and always start the customers with a full tank to which they return with a full tank.

Shawn L. 
Rating:
5.0

I was very pleased with the service that I received. Thank you so much! 😊

SUSAN S. 
Rating:
3.0

Customer did not leave a comment.

ROBERT L. 
Rating:
4.0

Customer did not leave a comment.

charles G. 
Rating:
3.0

The truck was semi clean when I picked it up. But the truck sounded horrible, the check engine light was on as well as the maintenance light. In my opinion, as I used to work for a storage and we rented U-Hauls, this truck should have never been rented out. It did it's job but this truck needs a tune up bad and maybe retire.

SARA L. 
Rating:
5.0

Customer did not leave a comment.

DONALD T. 
Rating:
1.0

Customer did not leave a comment.

LAQUINTA M. 
Rating:
1.0

The AP used to check In is completely ridiculous. Nothing negative about the location of pickup but more so about the uhaul company itself!

James R. 
Rating:
5.0

Easy and friendly service. Wouldn't have asked for anything better!

EMILY M. 
Rating:
5.0

Just keep up the good work keep plenty of trucks on hands thanks for all your help

WILLIE B. 
Rating:
1.0

Picked up truck and it didn't have any of the moving equipment that we ordered. Started up the 26 foot truck and the check engine light and oil light was on. Their also was an exhaust leak that exposed the cab of the truck to harmful odors. Needless to say we are glad that experience is over and never again will we use Uhaul! This is unfortunate because I grew up loving Uhaul trucks and my family always used Uhaul.

Brian W. 
Rating:
5.0

I was charged more for miles. I didn't receive a call until the day before my rental which was a 30 min drive from my location which messed up my schedule and costed me more money. Very disappointed

LaShinna I. 
Rating:
5.0

This guy was the nicest. He was the only one that could explain the uhaul pricing to me.

Cameron B. 
Rating:
3.0

Customer did not leave a comment.

DAVID T. 
Rating:
5.0

I received my final receipt but have not received the credit on my card yet

Victoria P. 
Rating:
5.0

Have a Helper available on the spot for any day or for any time

JACOB B. 
Rating:
4.0

Let people know that even though they may choose the 24/7 option, they cannot pick up their truck until an hour before the designated time. The websites are not user friendly for this when there is a problem. If you show up early (even though you chose 24/7 pickup) there is no option to pickup your truck on the website.

Jay R. 
Rating:
4.0

I got charged $25 because I left a water bottle in the back of the truck. Whatever you do, do not leave ANY trash in the truck or you WILL be charged a cleaning fee, even for a single water bottle. Otherwise, a very easy transaction from start to finish.

JOYCE D. 
Rating:
5.0

Customer did not leave a comment.

TABITHA T. 
Rating:
5.0

Customer did not leave a comment.

VERNEL J. 
Rating:
4.0

Exterior wash appearance is the key

DARRELL J. 
Rating:
1.0

Location did not have the equipment I reserved, despite the online booking reservation guarantee. I then had to drive an hour further and roughly 60 miles to get the truck I needed and was left responsible for the fuel used in the trip there and back in my personal vehicle along with the extra fuel burned in the truck. I was also left to have purchase two furniture dollies because the first location I made my reservation didn't have any and the location i picked up the truck was a closed facility that I had to watch a video to get the keys.

George K. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
3.0

Customer did not leave a comment.

DAMON C. 
Rating:
4.0

The driver and passengers' seats were dirty and you can see that someone fed a dog there. There were dogs food under the seat and the front of the truck smelled bad. The portion for loading contain trashed from Chick-Fill-A. Renters should be advised not to litter in the truck nor used the truck to feed their pets.

Edward A. 
Rating:
5.0

Customer did not leave a comment.

HEAVEN W. 
Rating:
1.0

Ordered 6 blankets to protect furniture. They were not in the truck. No one was available to assist us despite being told the facility was open. Mobile phone process to get key is not user friendly and cell service was spotty at best. The whole ordeal was unnecessarily difficult.

Thomas P. 
Rating:
4.0

Just keep up the good service.

PAUL J. 
Rating:
5.0

Linda was amazing !

Dwayne B. 
Rating:
5.0

After the move noticed that the truck's box had not been carefully inspected. The box leaked and our belongings got soaked

ROGER S. 
Rating:
5.0

My original reserved location was in Prairieville..(guaranteed to be there but was NOT) My 15' truck was not there. I had to drive 2 hours round trip to go to Baker to pick up this truck and cancel plans I had. This is unacceptable. I still had to pay full price and for extra gas driving so far out of my way.

JONATHAN R. 
Rating:
5.0

Customer did not leave a comment.

BYRON K. 
Rating:
5.0

Customer did not leave a comment.

Cierra E. 
Rating:
5.0

Customer did not leave a comment.

PAMELA R. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

Y'all have very good customer service

RONICA G. 
Rating:
1.0

Customer did not leave a comment.

Brianna B. 
Rating:
5.0

They did the work to unhitch

Dirk A. 
Rating:
2.0

Truck needed maintenance. Pulled really bad. Location sucks. No service for Verizon

Brandi B. 
Rating:
5.0

Customer did not leave a comment.

ELISHA G. 
Rating:
5.0

My best moving experience ever!

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
3.0

Location was hard to find. No personnel available due to holiday. Easy drop off instructions.

Manuela C. 
Rating:
5.0

Customer did not leave a comment.

HERBERT T. 
Rating:
5.0

Customer did not leave a comment.

VAN B. 
Rating:
5.0

Vehicle was inside filthy. Old and run down The overall cost of almost $ 600 for a 26 hour Hurricane disaster response trip was excessive. That's $600 that could have gone into more Aid for community. Half would have been fine but I'll use another carrier next time.

Polly G. 
Rating:
5.0

Customer did not leave a comment.

Kathy D. 
Rating:
5.0

Customer did not leave a comment.

Craig M. 
Rating:
2.0

Truck wouldn't start at the beginning of rental, jumper cables were needed to start the truck, the truck ran awe full, it was shaking, it seem like the front end was messed up, passenger door would not open from the inside, you had to keep letting down the window to open the door , the truck kept hesitating to start, sometimes it would take a long time to start, it was a horrible experience, the door knob on the driver's side kept coming off.

Alzina V. 
Rating:
3.0

My payment I owe is not right

Artonious A. 
Rating:
3.0

No U-Haul representative on site did get a call from the guy asked me when I was dropping off the truck two hours early this was really not a U-Haul location just a drop off point

Mike K. 
Rating:
5.0

Customer did not leave a comment.

shawand W. 
Rating:
4.0

Has very limited choice of equipment.

ErwinJ Z. 
Rating:
4.0

There were ants in the trailer. I had to kill them before loading.

NEENA M. 
Rating:
5.0

Customer did not leave a comment.

Vince B. 
Rating:
3.0

I had issues with the website. It wouldn't recognize my phone and made checking out a pain. The vehicle ended up costing way more than was originally anticipated and I didn't even use the full time window.

Brandi H. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

truck was well kept but it drove and sounded horrible, the fraise drives like a van hauls like a truck is an understatement.

Jude C. 
Rating:
5.0

Very friendly and super easy to use. Would definitely recommend and use again!

Sounthavy S. 
Rating:
4.0

Quick and easy pick up and drop off.

Sounthavy S. 
Rating:
3.0

The pick-up process via cell phone is not user-friendly. Maybe there is an app that I missed which would have made this process easier. After several phone calls, I was able to figure it out but there has got to be an easier way.

Mark D. 
Rating:
4.0

Customer did not leave a comment.

NORMAN A. 
Rating:
5.0

Customer did not leave a comment.

Dale U. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

The trailer leaked and my contents was wet from the rain upon delivery

Theajo B. 
Rating:
5.0

Customer did not leave a comment.

Brandon D. 
Rating:
5.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Even with his computer system down,we were able to rent and go take care of business on time and schedule,equip matched the job and won't hesitate to go back if needed

Francis T. 
Rating:
2.0

Having to get approved after we had already reserved it sucked... It took over 10 mins of waiting.. The site basically told us that they had nothing to do with the rentals. The old way of renting was so much better... Your APP SUCKS

Marvin P. 
Rating:
5.0

Customer did not leave a comment.

Colin B. 
Rating:
5.0

Best customer service around. If I could give 10 stars I woud

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
3.0

Appliance dolly not provided as requested and lock took us 45 min and multiple phone calls to be able to get into truck to get key

Paul H. 
Rating:
4.0

Customer did not leave a comment.

Maryland B. 
Rating:
3.0

Customer did not leave a comment.

Joseph B. 
Rating:
4.0

Have the battery charged and ready. We needed the bigger one but it wouldn't crank. Then we got charged for the bigger truck. The gas was exactly where it was when we picked it up but still got charged for gas. Never again.

ALAN M. 
Rating:
1.0

Changed my pick up location without notice. Truck had known prior mechanical problems but was still rented out and broke down before we were able to complete our move. Horrible experience. Will never use again. EVER !!

Allison G. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
3.0

I was oblivious to my pickup location changing the day before pickup.

KASEY P. 
Rating:
5.0

Customer did not leave a comment.

Jocus H. 
Rating:
2.0

I had not chosen this location but one closer to me, however for some reason it was changed by UHaul as they decided it was more convenient for them to switch me from inside pickup to 24/7 pickup. This was the reason for using more miles than necessary causing additional charges. Also the 24/7 pickup was long & difficult process as I could not get good internet service at this location & the pictures I kept sending in were not accepted. I could not go inside since it was not open.

Alan S. 
Rating:
4.0

Customer did not leave a comment.

Lawrence K. 
Rating:
5.0

Customer did not leave a comment.

Martin G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top