Do NOT list on the website as this is a location with a pick up counter. Due to the almost universal lack of internet or cell reception in the rural areas that is needed to do contactless pickup, I specifically chose this location because I would interacting with a live person at a terminal to complete the pickup. Of course no one was there, and any attempt to convert to an electronic pick up were useless.As expected, the Lack of cell reception made calling the UHaul number impossible. I finally got an emergency number for the business and the owner came. It took him 45 minutes to try to get the reservation to go through and in the end just handed over the keys and promised a contract would show up in my email eventually. The truck was filthy, no owners manual and impossible to get the side mirrors adjusted for safety.
Judith E.
Customer Reviews for Lin Wood Equipment Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Find a new location. The place looks like a dump
Leonard T.This truck was clean but is not adequate for weather in Northern NH. I couldn't get the truck out of the parking area which is literally on the side of the road in snow and ice. The manager (?) was driving by and shoveled out the tires and threw dirt down. I still could not get the vehicle out. He moved back-and-forth to get it out onto the road. Summer wipers didn't clear the windshield, the tires were fine for dry roads but not any amount of snow. There was an intermittent grinding noise that was present uphill/downhill or flat road.
Tammy L.Nothing it was Fine.Nice rental man.
Barbara L.Very convenient location!
KEVIN W.Very strange dropoff location in dirt parking lot
Ross W.No person in attendance there. No key access. Manager seemed unaware of the whole process.
John C.Drop off is located where there is generally no one available. As long as you have capability of dropping off with a mobile phone all is good. Otherwise, you would be out of luck. This information should be made clear when picking up initially
Rose A.A dangerous location to hook up a trailer in the road. An incompetent owner who didn't help much with the equipment, struggled with the UHaul registration website and complained about how little money he makes off of each rental. A total dump - more of a landfill/junkyard than a business. Wouldn't answer their phone. Need a UHaul? Drive 20 minutes south to TAV Electronics in Plymouth, NH.
JAMES H.Still very frustrating to use the 24/7 with a lack of internet in the mountains But people are very helpful
Peter B.The location was ok But your 24/7 online renting is not good there is very poor internet access in this location I was knocked offline 10 times trying to rent the truck In the end I had to call the people to come to the location to help he out and I how in will not have to go through all the references stuff this time in renting again on Wednesday
Peter B.Very helpful, honest, and funny.
Mark L.Guy was very unprofessional, swearing at my buddy who was back up our truck. The location was atrocious, right on the side of the road with not parking. He proceeded to tell us to “get the **** off the road or DOT will write me $500 ****** ticketâ€. I would rather drive an hour the opposite direction to pick up from a different location than to come back here. Awful experience and if zero stars was an option, that is what this experience would be.
JUSTICE W.Shake the owner's hand for me, I couldn't because of social distancing, thank the owners for me
Jonathan H.The truck was great. But the shop itself was super dirty and cluttered.
Piper M.Never use Uhaul again. The phone check in kept saying our error try later and customer service was no help.
Elizabeth W.Manager during hook up of trailer notices rear directional light wasn't working insisted that it was on my truck when it actually was on trailer. Said he couldn't fix it so we could try to find another location or drive it as is.
William R.Good location for me - near my home. Place was a auto repair shop. - dirty and unkempt. Man there was not friendly, and told me that we put the trailer (pervious evening - business was closed) on the wrong side of the lot and that was clear on the contract. There was no mention of that on the contract, and the lot was small, so it really didn't matter. Just not a good experience.
Mary Lou R.the location was convenient but I have to disconnect the trailer myself.
Jeffrey S.Great experience- nice and helpful group.
Jason B.Software update so that the system works smoother?
Giana M.Its great to have a reliable local source for rentals.
Edward P.Was never told about the rate being the rate if dropped off in another location. I paid for 7 days and used only 31/2. I feel I had no choice in the matter I'd like to get a refund of 3 1/2 days. NO where did I see or was I told that the price was the price I would have rented for only 4 days had I had a choice.
Ernest A.The rear reverse camera in the rear view mirror on the 10ft van was so helpful! By far the nicest U-Haul I've ever used. Thanks!
Amy E S.Closed when I dropped off truck in parking lot. Convenient location.
Winfried B.I experienced outstanding service when renting the U-Haul tow dolly at this location. I'd highly recommend this dealer in the future!!
Paul G.Have more trucks available. One for an entire region just doesn't cut it. This was the only one available in about a 20 mile radius for me.
Jared V.Did not appear that the truck was inspected prior to us picking it up. Truck was very clean inside but the windshield wiper on the drivers side was broken. There should be a checklist followed and there maybe that includes the wiper
Ken W.Everything was excellent and the staff was very friendly and professional. They explained the policy and all requirements and procedures to me and let me know exactly what the estimated cost would be before I took possession of the vehicle. Although I had never driven a vehicle of this size before (15 ft), it took only a few minutes for me to get used to driving it. There were absolutely no surprises. The whole experience was positive and I would highly recommend this location to anyone who needs to move anything in the Lincoln, New Hampshire area. I could not have asked for a better experience.
john F.Fine for a drop off. Wouldn't want to pick up here.
michael S.Everything went smooth, Ryan had the truck all set and ready for us. Highly recommend Lin-Wood equipment rentals!
Lisa N.Find better help
JAmes C.Covenant location. Wish we could of picked up there too. Ended up costing us more because of location we needed to pick up and the change to our original order for the cost of the truck. Not really sure how that works....
James W.We had reserved a 20 foot truck and when we showed up there was only a 10 foot. They really didn't give a reason why there an error in the reservation. They blamed it on a computer cliche.
Josee A.Wonderful folks,,, they provide a great service to this community,,,,
JOHN B.very helpful and knowledgeable guy to help with anything we needed.
ALex S.