Customer did not leave a comment.JAMES J H.
Customer Reviews for Lindsay Home And Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michelle K.
When I picked up the truck the rear tires didn't have hardly any air in them, so I took the truck to another location on main street and they told since I didn't rent at there location they didn't want to put air in my tires and I had to beg them to put air the tires, and there was 5 guys standing around doing nothing, what a shame to treat a customer this way. Thank you glad I could send this message, Uhaul could refund part of my money, for the service I received !! Charles HensleyCHARLES H.
Customer did not leave a comment.Ryan S.
Customer did not leave a comment.Alan L.
Customer did not leave a comment.pam W.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Chelsea J.
Customer did not leave a comment.Chris S.
Customer did not leave a comment.laverne C.
Customer did not leave a comment.James C.
Great experience returning a truck and a trailer after our move.DALE C.
Customer did not leave a comment.Mark P.
Customer did not leave a comment.Katee M.
Customer did not leave a comment.Mariann M.
Wonderful people and very helpful! Thank you!Erik I.
Customer did not leave a comment.Paul T.
Customer did not leave a comment.nicholas H.
Customer did not leave a comment.BRADLEY D.
Customer did not leave a comment.JEFFREY D.
Customer did not leave a comment.keith M.
They didn't come out to check the vehicle mileage or the gas gauge just said they'll send the receipt. The receipt showed the gas was lower than what I thought it was and charged and extra $45 for refuelingMICHAEL P.
We were due a credit for incorrect fuel reading from origin but these people turned around and charged me another $36.Otis B.
Customer did not leave a comment.PAMELA S.
Customer did not leave a comment.JACOB D.
The emailed receipt is not what was charged to my credit card. The agent did it right. The email is wrong.John J.
Customer did not leave a comment.MACARIO P.
Customer did not leave a comment.BRENDA K.
Fantastic experience. Staff at pickup and drop-off were so helpful and kind. Cargo van was beautiful and almost brand new!Timothy B.
Very polite and pofessional.TZU-CHENG K.
Customer did not leave a comment.Liberio M.
The license plate didn't match up to dmv or something and it caused me over an hour and a half of grief from the Mesa Police Department accusing me of possibly stealing the truck. Not to mention the check engine light came on in the first ten miles of me driving it. Won't be renting from this place again.Marissa M.
Customer did not leave a comment.Akemi S.
I was very appreciative that the company refunded the double booked reservation. Very professionalRussell H.
Customer did not leave a comment.MICHELLE S.
I had a great experience at the pick up facility . Uhaul as a whole was terrible and I will be filing a complaint.BRITTNEIGH B.
Customer did not leave a comment.JEREMY C.
I am happy of your service thanks a lotDAVID S.
Customer did not leave a comment.Kevin G.
The help was friendly and very effective. UHaul far exceeded my expectations! PS: The vehicle I rented was out of this world: A GMC 9 foot van. Low fuel consumption and a wonderful vehicle to drive.Scott E.
Excellent customer service! Friendly individuals.TRUMAINE S.
Was supposed to drop off at a rental center. Nobody there, with no directions for a drop off or a place to safely put the key. Called Lyndsay Hardware and he had me bring it there. I was just taking it to Mesa as a favor for U-Haul. Could have dropped it down the street from me.DAVID H.
Customer did not leave a comment.MARY C.
Very thouroual,patient friendly and efficient.AMY R.
The truck was damaged when we picked it up and there were no stickers on the damaged areas. We had to request for the store owner to mark where the damage was because it was not already done. There was trash inside the truck, and it smelled like someone had been smoking marijuana in the cab. The truck was also nearly out of fuel when I picked it up, the first thing I had to do was fuel up.Isaiah H.
The manager at this location was amazing ! So helpful!TIFFANY F.
Customer did not leave a comment.ANTHONY R.
Customer did not leave a comment.Palmer S.
When I reserved, I specifically chose no $40 insurance. When I see the charges, the $40 was charged.ORION G.
Customer did not leave a comment.AUBREON W.
The owner was absolutely friendly and helpful. I am definitely going to be using his U-Haul service for all my moving needs!Rafael C.
Great experienceSCOTT G.
Customer did not leave a comment.eugene P.
Customer did not leave a comment.MOJGAN K.
I took a picture when I got into the truck of everything including miles and my drop off time was around 945pm around there but I got there to drop off the truck around 9pm so I was early and when I went to return it because the store was already closed so I did a self return and went to put the miles it says that the miles I have put are to low then when I got it which is inaccurate because I put the miles it said the odometer and enter it and it said the same thing so I was there for awhile and I called the customer service line and I was waiting for 13 minutes maybe more until someone helped me but I shouldn't be charged more then what I spent . And I had to take my kids to school early morning and my husband had work early it really took our time out it wasted it when it should've been easy to returnHERMENEGILDA M.
Customer did not leave a comment.Deborah S.
Customer did not leave a comment.MIGUEL D.
It was in a great hardware store that I had never been to before but will definitely go back to. Very friendly staff and super clean store.KENNETH M.
Customer did not leave a comment.Haylee D.
Customer did not leave a comment.NIKISHA W.
Great customer service, friendly and helpful. I great find after another location fell short of inventory and serviceJASON V.
Customer did not leave a comment.DORI J.
Issues with pickups didn't work and than had to come back. It was a huge mess and never received call backs that were promised from customer service. Never again will I rent with u-haul and I will leave a google reviewJoshua B.
The Lindsay location was great in helping us finally get our truck. Our experience on the day of pickup prior to that location was extremely (and I can't stress this enough) poor. We never received a call the night before so we were not told of our pick up being a different location than requested. I attempted to call u-haul to confirm and it would have been a 30 minute wait, so we drove there instead. Once we got to the requested location, we were directed to a 2nd location which wasn't where our reservation was. The gal at the second location finally directed to the Lindsay pickup location, which was miles west of where we needed to pick up our items. This cost us way more time and gas then anticipated. Moving is already stressful enough. I didn't pay this much money to be given the run around and have to do their jobs to hunt down my reservation. On top of it, everyone gets to shrug off responsibility because they weren't the ones that should have called us. I've never had this bad of experience with u-haul but it has made me rethink a different moving service in the future due to this lack of service and affordability.BRADLEY B.
Customer did not leave a comment.Joseph G.
Customer did not leave a comment.MARY C.
Way too fast and easy on both ends, not sure what else could be done to improve in this areaCindy T.
The only thing that needs to be fixed is putting the correct mileage on the car and app. They didn't match up and made things a little difficult. But overall it was great!Elani D.
Customer did not leave a comment.GARVIN D.
Ref #3149473Jonathan B.
Customer did not leave a comment.Timothy M.
Customer did not leave a comment.EDWIN P.
Customer did not leave a comment.REGAN I.
This location customer services was beyond superior Brad was super nice n friendlyAMANDEEP S.
Everything was fine.ETHERIDGE HENRY M.
Customer did not leave a comment.Nancy H.
Customer did not leave a comment.KEVIN T.
This location was new to the Uhaul process, but very nice.Michael F.