Customer Reviews for Line X of Rome

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Line X of Rome

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Allen T. on

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Above par , great attention to customer needs

William Robert C. on

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I was told it was $44.95 plus tax an only $3 more for one way because it was only 26 miles away but yet i was charged a total of $79 i have called but still waiting on a return call from your customer service all though it hasn't been past the 72 hours that it could take ( i would have returned to original place of renting it if i would have been told the truth ) Signing off as upset customer

Robert D. on

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I had an excellent experience.

Deborah R. on

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Everything went so smoothly and the company that rented the truck to me was extremely professional and friendly...Will ALWAYS do business with them when it comes to renting or moving my belongings.

Robin S. on

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Customer did not leave a comment.

BOB R. on

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Scott M. on

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Great Experience

Michaele P. on

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Customer did not leave a comment.

Anita O. on

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LineX in Rome, GA lies to the customer!! We were told by Steve & Dawn Irmscher that the U-HAUL truck will come w 1/4 tank of gas when we picked it up. NO!!!! Dead on empty!! Had to go straight to gas station for fear of getting stranded. We were also told if we returned it w 1/4 tank gas, we'd get $40 credit/discount. So it WAS returned w at least 1/4 tank of gas (even tho we weren't given that to start w). Dropped the keys in drop box because they were closed at that time. When I got my bill, I had NOT recd the disc! But an extra $31.10 had been ADDED to my bill!!! My boyfriend who drove the truck for our use, called LINE X to have the mistake corrected & spoke w both Steve & w Dawn was told they'd get it corrected w the home office & contact me back the next day w it corrected & showing the discount. The next day I didn't hear a word from anyone. The following day I ckd my bank acct & the full chgs were still on my bank acct so I called Line-X myself & spoke w Steve who told me a diff story than he told my boyfr 2 days ago...sd the truck wasn't picked up empty, but it was returned empty! ((NOT TRUE)) Boyfriend called them back again to try to get this straightened out still & get them to honor what he had already been told.... they refused!!!!! So...not only did we pay for the gas that they were SUPOSED to have in there to start w for us, we left them MORE gas than we were given (as we agreed 1/4 tank) - but they cheated us out of $40 M O R E dollars !!!!! I will N E V E R do business w. this very DISHONEST company AGAIN!!!!! > > BEWARE < <

David L. on

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Customer did not leave a comment.

John P. on

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Karen S. on

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Great service!