Customer did not leave a comment.CINDY G.
Customer Reviews for Little E's Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location itself was fine; it was the reservation that I got screwed over on that really did me in. It left me with one day to move, and on top of that; the second truck I reserved did not have the dolly in it that I desperately needed. I have an injury that doesn't allow me to lift heavy objects and had no help; so a ton of our stuff got left behind, including my refrigerator. Also, every time I called I got a different person from the 800 number, and they all said something different. One seemed to not want to deal with me at all. This move was the worst one yet, and that's saying a lot! I'm hoping this was just a fluke, and we'll have a better experience in the future.Christopher S.
Customer did not leave a comment.Dolores P.
Customer did not leave a comment.Andrea S.
Customer did not leave a comment.Dave D.
Customer did not leave a comment.john S.
Customer did not leave a comment.David H.
Fast and friendlyJames B.
Very tight parking and in a bad location.Mark G.
The person doing the check in was very helpful and professional.. I would recommend his location to my family and friends for drop off or pick up..Robert M.
Customer did not leave a comment.Jonathan M.
Very easy to work with. Would recommend to every oneTravis R.
Prompt service and allowed me to carry on with my busy moving day.richard P.
Very helpful and pleasant to work with. Equipment in excellent condition and help me hook up the trailer.Tony M.
Customer did not leave a comment.craig V.
Have better cell phone signal at this location. I kept loosing everything as I was trying to check out. I still don't know if it's all correctVivian K.
Wonderful experience! Dave was great! I highly recommend!Erica S.
Excellent customer service. Would recommend to friends and familyCheryl W.
The owner is just a nice guy. Very friendly. Convenient location. Clean truck. No problems whatsoever. If I ever need to move again (hopefully never again), I'll definitely reserve through Little Es.Shannon A.
Customer did not leave a comment.Jeff W.
Customer did not leave a comment.Travis S.
Great customer service helped with hook up and made sure everything was working and safeSusan H.
Dave is a great guy. He said that he closes at 3, but would wait for me because I don't get off work until 3 in Woodfield.CHUCK O.
Took this car trailer on a long trip and it towed wonderful. This is the most knowledgeable dealer in the area.DAVID E.
Customer did not leave a comment.Angela H.
No good parking spaces for drop off. And geo-locater and chat did not work. Had to reply on paper to drop off. Poor corporate support.Mark R.
Customer did not leave a comment.Amy S.
Customer did not leave a comment.laura tina E.
First Rate. Really helped me in a pinch. ThanksTOM M.
Customer did not leave a comment.Dennis M.
Don't park out front and get your car hit by another haul driver.Jamie G.
Very professional and knowledgeable. This location didn't have what I wanted, but was able to find me one and have it here for me. These ramp trailers are great for hauling all kinds of things. Thanks Highly recommend this location.DAVID E.
Customer did not leave a comment.Daniel E.
took care of all of my needs, very professional.Mike V.
Customer did not leave a comment.Eric V.
Customer did not leave a comment.Andrea B.
Customer did not leave a comment.JEFF H.
Clean out the equipment and have better customer service.LILLIAN H.
Customer did not leave a comment.Charles W.
I will always call Little E's for myself in the future and recommend him and his location to my family and friendsApril F.
He is was very accommodating and helpful for my rental. I will use this location again.TONYA M.
Very pleasant to deal with. Friendly and professional.Denise H.
Customer did not leave a comment.DeAnna C.
Customer did not leave a comment.Alicia L.
It was okay, but it wouldn't be my first choice.JENNIFER R.
Initial online rental was unavailable (Fat Boyz) - and if we hadn't called to confirm, we would not have had the trailer available on Friday morning - Very disappointed with U'Haul's overall dependabiltiy with the online rental system. Little E's where we were able to move our rental to - was exceptional in their service and helpfulness.Thomas G.
Initial location dropped the ball and did not have the keys ready. Then second location was not cleaned or filled with gas. I was charged extra miles for U-Haul error not mine. I want refunded.Michael M.
Customer did not leave a comment.ROBERT H.
Customer did not leave a comment.PAUL K.
Customer did not leave a comment.Kathy D.
This has nothing to do with the rental location. The problem i had was trying to check out using the U-Haul app. I took multiple pictures of the odometer and fuel gauge but was not able to submit them. I then spoke with someone from the drop-off location over the phone, and he told me I didn't need to check-out via the app.George P.
The Windshield washer fluid was empty and when I put fluid in it the washer did not work but other Nat everything was goodGreg C.
Customer did not leave a comment.Leah D.
Lights were burnt out and license plate was missingBRIAN DUANE M.
The equipment was clean and ran extremely well. The customer service was excellent. It was a smooth and flawless transaction.JENNIFER H.
Customer did not leave a comment.DAMON G.
Owner very nice, works with your schedule even at busy times. Helped out when everything else was not as accommodating. Thank you.HEATHER A.
Customer did not leave a comment.Sarah A.
Customer did not leave a comment.GLEN R.
The owner assaulted me as I was leaving. I was alone, and he chased me out of the door and followed me to my car, yelling at me, that he "had just about enough of your crap lady." I was very afraid because the owner is around 6'6" tall and I am a 5'5" 48-year old woman. I told him he was making me uncomfortable and to please not come closer. He screamed, "It's my property, I'll do what I want." and told me I was lucky he didn't have my car towed." I am shocked and appalled by this experience. Please investigate this.Eve G.
Customer did not leave a comment.RACHEL B.
Customer did not leave a comment.Brian M.
Owner was very helpful was able to pick up the truck in a very timely manner.DOUGLAS K.
This location is great. I appreciate the service from David.MARVIN G.
Highly expensive little over 1.00 a mile for a trailer. Owner told me he could have given me an extra day if I would have told him before he started filling out the paperworkDAVID H.
Customer did not leave a comment.MARLA K.
He had the equipment I needed.JERRY S.
The online truck return link was unworkable. It was painstakingly long and would not accept my location. Thank goodness this location had a real person to answer the phone after hours. People are superior to apps in customer service.KEVIN K.
The drop off location was helpful and gave me another number to call however I still have not got to talk to anyone from u haul!!RICHARD R.
Customer did not leave a comment.WAYNE H.
Don't charge for more days than neededRaymond S.
Customer did not leave a comment.Donald W.
I scheduled far in advanced to pick up my equipment locally and then uhaul moved it and it severely inconvenienced me. I called uhaul and they stated that they would give me a 50$ credit which I have yet to see. Bad experience overall with uhaul and I will not be using them again.Michael O.
Customer did not leave a comment.Carl B.
Customer did not leave a comment.BROCK O.
Customer did not leave a comment.Chandler K.
Customer did not leave a comment.THOMAS J.
Customer did not leave a comment.PAUL Y.
Customer did not leave a comment.Veronica T.
Customer did not leave a comment.TODD Z.
Customer did not leave a comment.Stacey C.
Customer did not leave a comment.Douglas N.
Get the damn correct telephone 📞 number on the website. I called the number and it was a fax number. Tried calling back again 2 hours later and still no answer and was still a fax number. Piss poor customer service.Robert M.
Nothing everything was great.RICHARD A C.
Barbara Archer, the lady who was working, was very helpful. I was having a bit of trouble with the online stuff but together we got through what we needed to do. Thank you.Troy D.
Even though he was very busy he took care of his customers in an orderly manor. Good experience.Thomas B.
I thought Barb was excellent. She set up my reservation and was patient and knowledgable. The truck was an older model and a little scruffy but it ran fineCARLETON B.
The gentleman running the business was a pleasure to deal with. He was very helpful.WILLIAM M.
All goodTodd M.
The Mgr was very helpful and pleasant to work with. Highly recommend David for Truck or Trailer rentals.MARVIN STEPHEN G.
The gentleman who has this particular location, Dave...is the most friendly, helpful business man I have dealt with ever! This is my 4th 0r 5th rental from him. He goes beyond to make sure everything is perfect!! Just awesome!!CHRISTINE W.
Dave was great! He saved me twice. Not only did he tow my car in he took me to his office and opened up and rented me a van so I could get to work the next two days.CHARLES GABRIEL J.
Customer did not leave a comment.JEFFREY C.
Customer did not leave a comment.JEFFREY C.
The service was great. The gentleman that greeted me, also got us set up in our Uhaul truck, and did our return. Make the moving experience easier and more pleasant than I expected. Will absolutely go there again.Danielle C.
Let them pick up the truck at the location they selected. Don't change locations on the renter.Kenneth V.
Customer did not leave a comment.Joyce Kay W.
I cannot help but feel I was a victim of "bait and switch". There was a change of rates for mileage and the rental fee because of the mileage I had used that I was not expecting. After contacting customer service it was explained to me so that it does make sense, but that feeling of "bait and switch" still remains.Stephen J.
Customer did not leave a comment.GREGORY H.