The women at the desk was knowledgeable and helpful and I will be using U-Haul in the future for my moving needs
Patrick W
Customer Reviews for Little Outfitters
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Asked for an 8am reservation using app/remote pickup. They declined and said it must be in-person when they open at 9:30am. By 9:45 they were still not open and unresponsive to phone calls. Finally they returned my call and provided me with the key through a remote process.
DOUGLAS BCarl was exceptional! Very helpful. He was able to get me into the truck remotely. I was not able to come at the schedule time and they were able to help me out.
Keith BIt was pretty irritating that I was sent to a location that was far away that did not have the things I requested. No furniture clothes, no mattress covers, no dollies. I went to a closer location to pick up a mattress cover. And when asked about why I wasn’t sent to them they said they didn’t know and had availability. I had to drive to 20 min when the location I requested was available and 2 min down the road and had all the equipment I asked for.
Heather T