Truck had an exhaust leak. Truck was dirty and veered to the left. Truck also was not very insulated
Brandon M
Customer Reviews for Lizard Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
they did not know what was going on. I had asked for packing boxes and mattress covers. He didn't know about that and didn't care
Willie UThis was the best clean location and experience I had using U-Haul.
Felipe R1 person can not handle 3 people at the sametime. I waited 30 minutes past my pickup time.
Percy EImprove on there follow up with the customer. There was a delay when I returned the vehicle. About the time that it was returned. Thank you
Curtis MThey was constantly trying to charge my card and I don’t think they charged me the correct amount but overall the location is clean good and convenient but the charging of your card isn’t right
Alyia JIn my personal opinion and experience with Uhaul I was expecting better service and what I got was poor. The owner of the smoke shop was concerned more about his shop customers than the Uhaul rental and I have yet to receive a final email with the full breakdown of the total cost of the transaction! They don't even answer the phone! Very disappointed 😞
Lourdes HYou have a U-Haul in a smoke shop that smells like drugs my rental truck was the worst experience ever absolutely disgusting
Douglas CFirst of all, I was not informed that there would be mileage so that was a shock. When I thought I was renting a truck for 1999+ the fuel I used and my bill is like $96.
Micki HExcellent
Humberto CNo loading equipment (such as hand trucks), does not answer or return phone calls, you have to return the equipment to the original location rather than being able to drop off at another uhaul. This added to my mileage and made this much more expensive than I expected.
Ryan NThe check is was extremely unprofessional. The guy at the pickup location was on his phone the whole time. He was very rude and unfriendly. He did not show to the truck during pickup. He wasn't even gonna tell me where to find the truck till I asked. When I brought the truck back he tried to say I booked it for 30 miles when I never did. I booked it for 15 miles and only used 7 miles. After checking the truck in outside he just walked off. Didn't say thank you have a good day nothing. I will never ever go to this location again. He was also vaping inside the truck during the check in. Extremely unprofessional. I give him 0 stars in customer service.
Christy DAnts in the truck, truck batery was almost out i bring the truck with more fuel than I have it
DYANKO SUnprofessional
Taylor CYoung guy in his early 20's, owner of a smoke shop. Didn't seem very professional. Took forever to return. He said they wanted to charge me for gas for some reason. Took forever.
Michael CNo issues whatsoever..it’s was a In and Out deal
Dewel SNo improvements needed. The location is convenient and the staff friendly.
Euphina S