Customer Reviews for Lloyds Repair Service
(U-Haul Neighborhood Dealer)

664 reviews

7750 Ridge Hwy   Britton, MI 49229
(N Of M-50)

(517) 451-8674

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 11 am

Services at this Location:

Contact Us

(517) 451-8674

7750 Ridge Hwy
Britton, MI 49229
(N Of M-50)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 2 pm
  • Sun: 8 am - 11 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

steven B. 
Rating:
5.0

Customer did not leave a comment.

ALLEN BLAISE K. 
Rating:
5.0

Great place to do business.

Trent L. 
Rating:
5.0

Customer did not leave a comment.

SHARLENE B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD JOSEPH G. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Todd H. 
Rating:
4.0

Very unhappy with U-haul not calling me to inform the size of my rental had been changed back. Had rented 5x8 originally. Was called by U-haul 4 days before move to say upgrading to 6x12. Someone needed our 5x8. Plans were changed on our side for not needing extra vehicles. When arrived was changed back to 5x8 without telling us. Had to change our plans again!! Told we should have been called. Not their fault at rental. Will use another service.

BRIAN DAVID M. 
Rating:
3.0

No one was there and when I followed the instructions to call the provided number ahead of time, still no response. Nowhere to rate UHAUL so I will do it here in hopes you will see it. The process for booking, picking up and dropping off was cumbersome to be generous.

William W. 
Rating:
3.0

Trailers where parked in remote location on soft grass with a hill to navigate over.

PAUL RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Donn K. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
3.0

Customer did not leave a comment.

david G. 
Rating:
5.0

It was very easy and hassle fee. Will definitely use this location again

Karen G. 
Rating:
4.0

Customer did not leave a comment.

Isaac I. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
4.0

Worst experience ever!!!!! I made a reservation February 7. On April 28 I got a call saying my reservation for that location would not have the trailer I needed and I had to travel an extra 35 miles away to get my trailer. That is ridiculous. The company offered me no rebate as well. What is the need for a reservation if you can't get what you reserve. I have posted very negative reviews for Uhaul on Reddit, Facebook and Twitter. Uhaul should take note !!

Peter K. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

MARK ALLEN B. 
Rating:
5.0

nothing

Michaeljohn M. 
Rating:
5.0

Customer did not leave a comment.

Gerald C. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Excellent customer service in Britton. The representative apologized for not being able to clean the trailer due to the extremely cold weather.

Raymond V. 
Rating:
5.0

Customer did not leave a comment.

kerry M. 
Rating:
5.0

Great people would recommend them to everyone

david F. 
Rating:
5.0

Very knowledgeable and very easy to work with.

Kenneth H. 
Rating:
5.0

One of my best experiences. It was a snowy day and they were so kind to have the uhaul warmed up for me. They also had shovel a nice path for me through the snow . Super friendly staff. Thanks so much

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

Customer did not leave a comment.

terry W. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
3.0

I was overcharged a day they charged 3 I had the trailer 2 no answer as to why!!!!!

Dillon D. 
Rating:
5.0

Customer did not leave a comment.

james L. 
Rating:
5.0

Customer did not leave a comment.

russell C. 
Rating:
5.0

Diane and staff always insure equipment is clean and ready for use

COLLEEN FITZGERA H. 
Rating:
5.0

Customer did not leave a comment.

TECLA L. 
Rating:
5.0

Customer did not leave a comment.

Tecla L. 
Rating:
5.0

The guys at Lloyd's are always helpful and do a great job.

EVAN EDWARD S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Nothing to improve, great service and easy to get to location. I will be back.

TRENT DONALD L. 
Rating:
4.0

The trailer pulled great with no issues

DONALD LEE B. 
Rating:
5.0

Customer did not leave a comment.

TECLA L. 
Rating:
5.0

Customer did not leave a comment.

VERNER MILTON C. 
Rating:
4.0

Customer did not leave a comment.

linda W. 
Rating:
5.0

They were very nice and check in was great.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

joe B. 
Rating:
5.0

nice people, clean equipment, trailer pulled real nice

mark Z. 
Rating:
5.0

Could not have had a better experience. No improvement that I can see. Thank you Lloyd's for your super service!

gary M. 
Rating:
5.0

Customer did not leave a comment.

JAMES RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

james O. 
Rating:
5.0

Customer did not leave a comment.

VERNER MILTON C. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Erik B. 
Rating:
5.0

Customer did not leave a comment.

james O. 
Rating:
5.0

Fast and friendly service as always!

Joseph L. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

The $19.99 price is misleading. It cost me $80 and I went about 100 miles. It was worth it but that price should not be advertised. I have been to many u haul establishments and this was by far the friendliest and best one ever. Other dealers should go here for lessons in How to be kind to customers. Most u haul places are very curt and rude. Duane and his workers are efficient, professional, kind and very sanitized. Ruth Hanson

RUTHELLEN H. 
Rating:
5.0

The guys at Lloyd's are always great to work with.

SANDRA MARIE F. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
4.0

Customer did not leave a comment.

Sharminlee E. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER EUGE C. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

The cargo van ran great but it needs an oil change.

TERRY E. 
Rating:
5.0

Customer did not leave a comment.

Geoffrey C. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
3.0

Drop off hours ended at 2. I dropped off 3 days early and still had to pay an extra $20 because the drop off location was closed. Should be able to drop off on line at no extra charge.

Shawn N. 
Rating:
5.0

The truck smelled very strong of smoke. That was our only complaint. Otherwise, everything else was 5 stars.

Rene R. 
Rating:
5.0

The location was very good but the after-hours cell phone app did not work for me so I could not return the rental properly.

CAROL W. 
Rating:
5.0

Very happy ??

rick M. 
Rating:
5.0

Duane was great and made the process easy.

Shannon S. 
Rating:
5.0

Just wanted to say that the dealer was very helpful and professional. I would use them again if renting in the area!

Lorenzo B. 
Rating:
5.0

The team at Lloyd's are knowledgeable and helpful!

Tim H. 
Rating:
5.0

Lloyd's always does a fantastic job!

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Customer did not leave a comment.

alex H. 
Rating:
4.0

This is the ONLY location I will ever use . All the others were no help whatsoever.

DON S. 
Rating:
5.0

Always good

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Jordan K. 
Rating:
5.0

Customer did not leave a comment.

Brice B. 
Rating:
4.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Brant M. 
Rating:
5.0

Customer did not leave a comment.

Terry F. 
Rating:
5.0

Customer did not leave a comment.

Ralph F. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Robertalan R. 
Rating:
4.0

Picked up the truck and all was well. Stopped for breakfast and 40 minutes later the truck would not start. Called the roadside service and was told that it would be an hour to get someone from Dexter to cover Milan. I asked about the unsullied dealer that was a mile away from my location (Dave's Towing in Milan) and Joe at the dispatch desk said he did not see the location. I provided the address but no help. Joe said I could call Dave or wait. I called Dave and he jumped the truck then I called the roadside service and tried to cancel the first helper but they didn't think it could be done. I had Ralph from Dave's towing talk to the roadside assistance folks but he could not get it fixed either and the told him he would not be paid for the call. This is odd because he services haul trucks all the time. This truck has an issue in that you cannot turn the lights off and it was not caught by the rental guy. That alternator only charges at 13 bolts Should be 24

ronald S. 
Rating:
5.0

Customer did not leave a comment.

Carolynann S. 
Rating:
5.0

Customer did not leave a comment.

don P. 
Rating:
5.0

I've rented from Lloyd's in the past and never had an issue, they are through, professional, and provide wonderful customer service. They also repair lawn mowers, etc - they do a fantastic job. They are honest and do not over charge. This is a great establishment.

rachel C. 
Rating:
5.0

People and equipment were awesome..... Thanks

dave R. 
Rating:
5.0

I've rented vehicles from this location multiple times, and each time Duane and his crew exceed my expectations. Flexible, accommodating and friendly.

Michelle C. 
Rating:
5.0

Experience was great as it always is with this location

Susan C. 
Rating:
5.0

Everything went great.

Randal S. 
Rating:
5.0

Customer did not leave a comment.

Lynne F. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Alan did a great job of getting me the trailer that I wanted, the trailer was very nice, it was a very good experience

dave B. 
Rating:
5.0

Customer did not leave a comment.

bonnie D. 
Rating:
5.0

Customer did not leave a comment.

Todd I. 
No reviews have been submitted for this location.

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