Customer Reviews for LNM Automotive
(U-Haul Neighborhood Dealer)

38 reviews

3967 Vermont Rte 105   Newport Center, VT 05857

(802) 323-1160

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(802) 323-1160

3967 Vermont Rte 105
Newport Center, VT 05857

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

SARA R. 
Rating:
4.0

Very kind and courteous was a great person to work with

PAUL M. 
Rating:
4.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

It was very convenient and close by my home. The person I dealt with was nice and friendly.

Debbie K. 
Rating:
4.0

Customer did not leave a comment.

Lois B. 
Rating:
5.0

Customer did not leave a comment.

Maribel S. 
Rating:
5.0

No complaints. Nice truck and great service

Mark M. 
Rating:
5.0

Mike was very knowledgeable,pleasant and helpful. We would not hesitate to recommend him or come here again.

FRANCINE B. 
Rating:
5.0

You shouldn't charge after hours rental fee of $20 when there is not any internet signal at this location- plus we delivered 4 hours early.

Nicole D. 
Rating:
3.0

Customer did not leave a comment.

Clifford J. 
Rating:
4.0

The truck we picked up was out of alignment, the steering wheel had to be turn half way to the left just to drive in a straight line. When you pay 2500$ for a truck to move 19hrs away, you would expect tgat truck to have been maintenanced. The truck was clean, but maintenance was lacking.

KYLIE L. 
Rating:
4.0

Web site is the only problem with this location.The people were very helpful.

BRAD G. 
Rating:
5.0

Customer did not leave a comment.

Mike V. 
Rating:
3.0

The place is in an area that doesn't have cell service so you can't drop the unit of via cell phone. I returned the vehicle on the same day after business hours and they charged me a fee for returning the truck after hours of $20. I called uhaul as soon as I was able to get cell service and notified corporate that I had returned the truck to this location and explained the situation about the lack of cell service and the customer service rep annotated the situation in my contract. When I called to inquire why I was being charged a late return fee, uhaul refunded the $20 charge. This was greatly appreciated and I will use uhaul again for my truck rental needs. Thank you.

Timothy S. 
Rating:
3.0

Customer did not leave a comment.

EDNA B. 
Rating:
5.0

Customer did not leave a comment.

JOHNVINCENT R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

There is no cell reception for On line check in.

ERIKA Y. 
Rating:
4.0

O

David M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON F. 
Rating:
5.0

Not a thing. Mike is excellent; very courteous and ready to help.

ROBERT B. 
Rating:
5.0

All went well at drop off. Quick and easy.

CHARLES T. 
Rating:
4.0

Dealer was pleasant and informed us of trailer use. Paperwork went smoothly. Dealer monitored hook up to ensure done right then took photos. He even gave us good directions to highway!

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

Dorran D. 
Rating:
3.0

Customer did not leave a comment.

Ron M. 
Rating:
5.0

Customer did not leave a comment.

conrad B. 
Rating:
5.0

Excellent customer service and accommodating

TOM L. 
Rating:
5.0

I rented a enclosed trailer so that my belongings would stay clean and dry and protected. The trailer leaked and my property was covered with water, road salt, and dirt.

Evan M. 
Rating:
5.0

Customer did not leave a comment.

CATHRYN S. 
Rating:
5.0

Customer did not leave a comment.

mike C. 
Rating:
5.0

Customer did not leave a comment.

mike C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

I will likely not rent from Uhaul again. The rental was too labor intensive and annoying with all the picture taking. Having to return the unit via the web was highly inconvenient. This is not an effective practice for rural areas with limited cell service.

SONYA B. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
2.0

First of all I was scheduled to pick up the truck in another town with the phone service and then got a call that this was the nearest place. I also had to work around the owners hours which made it hard on my plans. He was having problems with the computer and talked about all the issues he has with the computer. Even though I had prepaid and nothing new was added to the contract I had to pay $10 more at pick up time.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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