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JOHN F
LNM Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport Center, VT 05857
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had nothing but problems. I rented originally a 4x8 enclosed trailer with a one way reservation from Vermont to Northern Maine. After seeing my Son's moving boxes, decided to change the reservation to a 5x8 enclosed trailer. U-haul refused to allow me to drop off my trailer to a local U- Haul dealer in Machias ME. They would only allow me to drop off the trailer at a location in Bangor ME., which is 2-1/2 hours away from my home. In addition, I called several local dealers, and one in Columbia Falls would accept the trailer, which is only a half hour drive from my home in ME. Nope! Got to go to Bangor. The website gave me a $39 discount to drive it to Bangor. ( Big Deal, my Diesel truck would burn double that in the 5 hour round trip) When I got to the LNM location, they had no internet to pull up my reservation. It also appears, that Mike canceled my reservation with the discount. Luckily, I had a screenshot of the reservation, price and details. No, since it was canceled by him, by mistake, he had to start a new contract. I now get no discount, and still have to drive to Bangor ( 5 hours R/T) after driving the 7 hours from Jay VT to Machiasport ME. Add to that, all at my time, cost and wear and tear. I then notice I have two charges on my Credit card. One for the trailer rental of $270, and another for $540. Mike apparently charged me twice. U- Haul has become a nightmare. Not only are their prices ridiculous, but now they require you to do their logistics to move their equipment around at your cost, wear and tear, fuel. I felt I had a gun to my head, and was abused. I would not recommend LNM Auto to pick up your U Haul. Not even internet if you have a problem. This was a Clown show. Steer clear!
CARMINE DMike was helpful and pickup/drop off was easy!
JASON MTruck was not clean when we picked up. Cab was good but back was dirty. Check engine light was on and had hard time getting motivated. I would recommend them because of location and owner was nice.
JONATHAN SThe hours of operation on UHAUL's website do not match the actual hours of operation of this location. They are closed from 12:00pm until 1:30pm every day. Additionally, there is functionally no cell service at this location making checking in via the app impossible. Even if it did work, the key is still inside the building so you have to interface with the staff to get your rental regardless.
Joshua G