Customer Reviews for Carrier Tirecraft Auto Centre
(U-Haul Neighborhood Dealer)

Rating:

2.0

Better knowledge on staff on the vehicles and the equipment they’re renting and how to operate it

Rating:

2.0

Owner shouldn't add coverage without asking me. Even I select online as don't want the coverage

Rating:

2.0

Counter attendants unusually slow with entire process. I ordered two Dollies for a quicker move, & the counter attendant told me they didn't have the second one. I told him 'unacceptable' he kept saying, 'we don't have it...it didn't come from other location.' I assertively went into the garage & told them I ordered 2 & if they didn't have it, then Go & Get It. Another mechanic came out with a second one then. He kept me & my movers waiting and Hour with his baloney. I have used u haul across Canada, & would Never give this place my business again. It was as if he deliberately went as slowly as he could. Then he lied & tried to pull one over on us.

Rating:

5.0

Status Quo

Rating:

5.0

The pickup time from the website should be better. Website needs to be refreshed from time and time to get paperwork.

Rating:

3.0

Personnel had some difficulty getting paperwork straightened out in computer since Brant Fuels in Brantford was supposed to have had trailer ready for me but gave it to someone else in my pickup time frame so UHaul transferred me to this dealer for transporter trailer pickup.

Rating:

5.0

Great and awsome customer service. Friendly and helpful staff. I would recommend getting everything from this place. A+++. I will be renting again, from this place.

Rating:

4.0

Had difficulty opening key box.

Rating:

5.0

Make sure the straps are not frayed after I’m rolling the straps I noticed one of them was frayed

Rating:

5.0

The cargo bay could have used a sweeping out. It was a bit dusty when I got it. I did it myself.

Rating:

5.0

It went well for us

Rating:

5.0

In my opinion everything was done with the best facilities and the best service. I have no specific comments. Would like to thank all the employees and especially the company manager.

Rating:

5.0

Staff were super friendly and helpful.

Rating:

5.0

customer service rep was excellent outlining the equipment and the truck I ordered.

Rating:

5.0

All amazing and on schedule

Rating:

5.0

Although was just renting a appliance cart the attention given was top notch.

Rating:

5.0

The trailer needs maintenance frt tie down ratchet. Poor condition

Rating:

5.0

Not a thing.

Rating:

5.0

Have your main computer system not go down and make me wait

Rating:

3.0

Why did I get charged and extra $10? Supposed to be $44.95 plus tax not $44.95+$5.00+$5.00+ tax

Rating:

5.0

I would not recommend because it's too expensive.

Rating:

4.0

Super easy and quick return process.

Rating:

5.0

Nothing

Rating:

5.0

Very professional great help!