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Gabriel A
Customer Reviews for Lock & Load Storage Inc
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy drop off. Key box a little hard to find behind trucks.
SCOTT MEverything had to be done thru the U-Haul app which frankly was not easy. The app kept sending me back to the beginning when I had to enter my DL and personal information. Which this could have been done way prior to pick-up but was not told so. The lock to retrieve the key was very difficult to open. The entire process took about 40 minutes which should have taken about 10. It was very frustrating that a human was not there to help facilitate the process.
Kelley HThis is a pick up location. That is very easy to maneuver. Their honest dependable very good experience.
PATRICK WIt was a simple process. No complaints
Frank VThe truck was very dirty and I could barely see out of the windshield! The driver door was very hard to shut sounded like it was going to fall off
REBECCA PI had to spend an hour on the phone with customer service to walk me through your process. Your app would not work on my Android phone and my start time was not adjusted for the hour I spent on the phone. Customer service was patient and excellent.
paul f