Customer Reviews for Lock & Load Storage Inc
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

8 reviews

17111 Hwy 242   Conroe, TX 77302

(936) 756-5542

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(936) 756-5542

17111 Hwy 242
Conroe, TX 77302

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Everything had to be done thru the U-Haul app which frankly was not easy. The app kept sending me back to the beginning when I had to enter my DL and personal information. Which this could have been done way prior to pick-up but was not told so. The lock to retrieve the key was very difficult to open. The entire process took about 40 minutes which should have taken about 10. It was very frustrating that a human was not there to help facilitate the process.

Kelley H 
Rating:
5.0

This is a pick up location. That is very easy to maneuver. Their honest dependable very good experience.

PATRICK W 
Rating:
5.0

It was a simple process. No complaints

Frank V 
Rating:
3.0

The truck was very dirty and I could barely see out of the windshield! The driver door was very hard to shut sounded like it was going to fall off

REBECCA P 
Rating:
3.0

I had to spend an hour on the phone with customer service to walk me through your process. Your app would not work on my Android phone and my start time was not adjusted for the hour I spent on the phone. Customer service was patient and excellent.

paul f 
Rating:
5.0

Customer did not leave a comment.

Jessica A 
Rating:
5.0

Customer did not leave a comment.

Josett W 
Rating:
1.0

Customer did not leave a comment.

Gregory U 
No reviews have been submitted for this location.
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