Customer Reviews for Lockharts Auto Service Ltd
(U-Haul Neighborhood Dealer)

496 reviews

415 Sherbrooke Rd   Summerside, PE C1N4J8
(Hwy 2 & Central St)

(902) 436-5276

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/1/2022: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(902) 436-5276

415 Sherbrooke Rd
Summerside, PE C1N4J8
(Hwy 2 & Central St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/1/2022: 8:00 am - 5:00 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Nicolas J. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Roy H. 
Rating:
3.0

Had the wrong advice from a U-Haul representative. This end up by being charged 280$ without explanation or authorization .

François R. 
Rating:
5.0

Everything was as it should be.

David C. 
Rating:
3.0

Customer did not leave a comment.

Marvin E. 
Rating:
5.0

Everything went smoothly, was a pleasure to deal

rennie V. 
Rating:
5.0

Customer did not leave a comment.

HINDERIKUS R. 
Rating:
5.0

Amazing service. Really helpfull and kind!

Jeremie G. 
Rating:
1.0

We had to travel 1.5 hours to pick up the truck, then pay $50.25 to cross the bridge from PEI back to NB, that is 3 hours of time and the toll fee. We were given a discounted rate on the truck for this inconvenience, but I would have rather had a pick up location closer to home.

Laura H. 
Rating:
5.0

All was excellent

Chris M. 
Rating:
4.0

Customer did not leave a comment.

Kipp P. 
Rating:
5.0

Customer did not leave a comment.

Cohen H. 
Rating:
5.0

The young guy at the counter was very professional, efficient and kind.

Rosemary B. 
Rating:
4.0

Less then a quarter of a tank of gas when I picked up . Had to stop for gas almost right away .

mitch P. 
Rating:
2.0

I think they shouog inform me what was the most inexpensive way to make my trip !

Theresa M. 
Rating:
3.0

They do not have 24/7 pickup despite being able to set up an order for this location. I was delayed by over 12 hrs having to wait for them to re open. I would recommend removing them from online booking or having them upgrade their system to accommodate this feature.

Diana C. 
Rating:
5.0

Customer did not leave a comment.

Greg D. 
Rating:
5.0

Customer did not leave a comment.

ROHIT D. 
Rating:
5.0

Always great to deal with, fast and easy.

Mark S. 
Rating:
3.0

Customer did not leave a comment.

JESSICA C. 
Rating:
5.0

Customer did not leave a comment.

RANDY P. 
Rating:
5.0

The staff was so friendly and helpful.

Mark S. 
Rating:
4.0

Excellent staff and service!

JESSICA M. 
Rating:
5.0

Not a thing!

JOE A. 
Rating:
5.0

Customer did not leave a comment.

DARRELL M. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Nothing to improve, very friendly and helpful staff. He made the return seamless and it did not take much time either. Excellent service .

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

ALLISON C. 
Rating:
5.0

Customer did not leave a comment.

Stephanie C. 
Rating:
5.0

Customer did not leave a comment.

GORDON R. 
Rating:
5.0

Outstanding vendor with a very personal touch!!! A very nice family owned business!!!

Barry R. 
Rating:
5.0

Customer did not leave a comment.

Yau Choi K. 
Rating:
5.0

Nothing. Extremely easy

Chris M. 
Rating:
4.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

They are always courteous and helpful. Tks.Lockharts !!

CHERYL C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ALYRE JO M. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
4.0

Customer did not leave a comment.

CLARENCE JR B. 
Rating:
3.0

Great service

DEAN C. 
Rating:
5.0

Need more equipment at this location.

ROY H. 
Rating:
5.0

Great service, excellent.

Gurpreet S. 
Rating:
3.0

Have the proper-sized vehicle available. we booked this weeks in advance. We ended up with one larger than we needed, which added extra fuel expense.

Valerie M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Lockhart's provided a very simple, quick rental process. Trailer was clean and Dwight provided a thorough walk around an explanation on the operation of the trailer. Excellent customer service.

TROY C. 
Rating:
4.0

Customer did not leave a comment.

MARK GERARD F. 
Rating:
4.0

Staff had lots of issues with technology and caused me to be delayed for a considerable time.

ROBERT HEWITT M. 
Rating:
5.0

Customer did not leave a comment.

KISH F S S. 
Rating:
5.0

Customer did not leave a comment.

ALEC GORDON J P. 
Rating:
4.0

It was very quick, everything was ready when we arrived.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK M. 
Rating:
5.0

Customer did not leave a comment.

Nick C. 
Rating:
3.0

The truck was disgustingly dirty and smelled of smoke. I have allergies and was extremely sick by the time I returned the unit, which was only a 4 hour rental When I expressed my upset, it was met with excuses. I was not impressed and overpaid for use of a vehicle that made me violently ill

SHAUNA-LEE W. 
Rating:
3.0

Customer did not leave a comment.

Evan H. 
Rating:
4.0

I can't think of anything

DONNA P. 
Rating:
4.0

The female clerk is smart fast and very nice. The inside could have been wiped down better especially in these covid days. The inside was a bit dusty and needed some wipes on the dash, etc.

MARC C. 
Rating:
5.0

Customer did not leave a comment.

Eddie G. 
Rating:
5.0

Thank you !

CHERYL C. 
Rating:
4.0

Customer did not leave a comment.

Harinadha P. 
Rating:
5.0

These people are great! I called when we arrived in PEI and had to go isolated right away as per the entry requirements The Uhaul 15 foot truck was in the driveway. I didn't want anyone to drive it yet for their own protection even though I have the vaccine already. I was going to wait a couple days. This women at this location said, "we undertsand, the isolation is more important, keep the truck at your driveway and we will call you if we need it". A friend delivered it 2 days after. Smart and Nice here!

Marc C. 
Rating:
5.0

Courteous, staff. Convenient pick up and drop off time and place.

J S. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

MICEAL M. 
Rating:
5.0

Customer did not leave a comment.

Lyndon N. 
Rating:
5.0

Great service..Thank you

Brian Todd S. 
Rating:
5.0

The service was great. Just wish the truck was equipped with 4wd!

Angie H. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
3.0

Staff Marked fuel at 1/4 when it was only at an 1/8 of a tank. So I returned it at 1/4 to avoid extra charges.

Arthur P. 
Rating:
3.0

Customer did not leave a comment.

Desmond A. 
Rating:
5.0

Customer did not leave a comment.

DYLON M. 
Rating:
5.0

Customer did not leave a comment.

GEORGEERIC S. 
Rating:
4.0

Customer did not leave a comment.

Glenn T. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
3.0

Customer did not leave a comment.

Jj A. 
Rating:
4.0

Customer did not leave a comment.

Darryl C. 
Rating:
4.0

It is a garage but office area could be cleaned up. Gentleman who waited on us was knowledgeable , helpful and friendly. Everything was ready when we arrived.

Sinclair W. 
Rating:
3.0

Self checked in after hours

Emily K. 
Rating:
4.0

Service with a smile

Natasha K. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

I rented for a round trip of approximately 3,000 km and would have greatly appreciated cruise control! The staff at Lockhearts Auto Service in Summerside PE were excellent, very helpful and professional.

timothy R. 
Rating:
3.0

Customer did not leave a comment.

BARBARA ANN M M. 
Rating:
3.0

CC is really the main thing and make wider

yvon T. 
Rating:
5.0

The gentleman that rented me the trailer was very courteous and informative. Highly recommend

Roy H. 
Rating:
4.0

Office space is very small . Staff very helpful and accommodating.

WINSTON JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Sarah M. 
Rating:
4.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Very easy process, friendly staff

CHRISTOPHER M. 
Rating:
4.0

Customer did not leave a comment.

Corinne K. 
Rating:
4.0

The location was at a mechanics office which didn't look to be the cleanest however, it is a mechanic shop the personnel were great everybody was eager to help us amazing I would totally recommend

Benjamin K. 
Rating:
3.0

Customer did not leave a comment.

Daniel E. 
Rating:
3.0

No one there, guy was just leaving

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Wayne G. 
Rating:
3.0

Customer did not leave a comment.

BARRY PAUL A. 
Rating:
3.0

The breaks on the uhaul I rented were not working properly. I am lucky no one got hurt using this very unmaintained uhaul. It wasn't safe at all.

ROBBYN H. 
Rating:
5.0

Very Happy with the service...

DEBRA F. 
No reviews have been submitted for this location.

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