Customer Reviews for Lockharts Auto Service Ltd
(U-Haul Neighborhood Dealer)

436 reviews

415 Sherbrooke Rd   Summerside, PE C1N4J8
(Hwy 2 & Central St)

(902) 436-5276

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(902) 436-5276

415 Sherbrooke Rd
Summerside, PE C1N4J8
(Hwy 2 & Central St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Harinadha P. 
Rating:
5.0

These people are great! I called when we arrived in PEI and had to go isolated right away as per the entry requirements The Uhaul 15 foot truck was in the driveway. I didn't want anyone to drive it yet for their own protection even though I have the vaccine already. I was going to wait a couple days. This women at this location said, "we undertsand, the isolation is more important, keep the truck at your driveway and we will call you if we need it". A friend delivered it 2 days after. Smart and Nice here!

Marc C. 
Rating:
5.0

Courteous, staff. Convenient pick up and drop off time and place.

J S. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

MICEAL M. 
Rating:
5.0

Customer did not leave a comment.

Lyndon N. 
Rating:
5.0

Great service..Thank you

Brian Todd S. 
Rating:
5.0

The service was great. Just wish the truck was equipped with 4wd!

Angie H. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
3.0

Staff Marked fuel at 1/4 when it was only at an 1/8 of a tank. So I returned it at 1/4 to avoid extra charges.

Arthur P. 
Rating:
3.0

Customer did not leave a comment.

Desmond A. 
Rating:
5.0

Customer did not leave a comment.

DYLON M. 
Rating:
5.0

Customer did not leave a comment.

GEORGEERIC S. 
Rating:
4.0

Customer did not leave a comment.

Glenn T. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
3.0

Customer did not leave a comment.

Jj A. 
Rating:
4.0

Customer did not leave a comment.

Darryl C. 
Rating:
4.0

It is a garage but office area could be cleaned up. Gentleman who waited on us was knowledgeable , helpful and friendly. Everything was ready when we arrived.

Sinclair W. 
Rating:
3.0

Self checked in after hours

Emily K. 
Rating:
4.0

Service with a smile

Natasha K. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
5.0

I rented for a round trip of approximately 3,000 km and would have greatly appreciated cruise control! The staff at Lockhearts Auto Service in Summerside PE were excellent, very helpful and professional.

timothy R. 
Rating:
3.0

Customer did not leave a comment.

BARBARA ANN M M. 
Rating:
3.0

CC is really the main thing and make wider

yvon T. 
Rating:
5.0

The gentleman that rented me the trailer was very courteous and informative. Highly recommend

Roy H. 
Rating:
4.0

Office space is very small . Staff very helpful and accommodating.

WINSTON JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Sarah M. 
Rating:
4.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Very easy process, friendly staff

CHRISTOPHER M. 
Rating:
4.0

Customer did not leave a comment.

Corinne K. 
Rating:
4.0

The location was at a mechanics office which didn't look to be the cleanest however, it is a mechanic shop the personnel were great everybody was eager to help us amazing I would totally recommend

Benjamin K. 
Rating:
3.0

Customer did not leave a comment.

Daniel E. 
Rating:
3.0

No one there, guy was just leaving

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Wayne G. 
Rating:
3.0

Customer did not leave a comment.

BARRY PAUL A. 
Rating:
3.0

The breaks on the uhaul I rented were not working properly. I am lucky no one got hurt using this very unmaintained uhaul. It wasn't safe at all.

ROBBYN H. 
Rating:
5.0

Very Happy with the service...

DEBRA F. 
Rating:
4.0

Customer did not leave a comment.

GREGORYWILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL LEE H. 
Rating:
4.0

Customer did not leave a comment.

Andre P. 
Rating:
3.0

Customer did not leave a comment.

DESMOND A. 
Rating:
4.0

Customer did not leave a comment.

PHILIP L Y. 
Rating:
5.0

Customer did not leave a comment.

SHUBHAM B. 
Rating:
5.0

Customer did not leave a comment.

Calvin W. 
Rating:
1.0

I booked a 10' truck online and customer service called the next day saying they can offer me a 20' in my location, or 15' in the next town over, but no matter what we choose, we will only pay $19.95 since they cannot accommodate us with the truck we need. We were moving into a busy location so we went with the smaller truck, which was supposed to be returned by the people before us at the time of our pickup. Showed up, and they told us they didn't have our truck. Buddy came at 2:30 instead of 10am (we had it for 3) and they gave our truck to him even though he was extremely late and our reservation was in half an hour. So then we were stuck with a 26' truck which we had to take because we needed a truck and didn't have any other options. On top of that, they charged us $39.95 instead of our agreed upon cost, and only gave it to us for 3 hours instead of 4. I had to sit on the phone with customer service for 40 minutes to sort out the situation after our rental was over because these guys closed before we returned our truck so I couldn't talk to them (hubby picked the truck up). All in all, I had a terrible experience and will not be renting from this location again.

Emily J. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
5.0

Customer did not leave a comment.

Xiaoxue Y. 
Rating:
4.0

Customer did not leave a comment.

Lyle K. 
Rating:
4.0

Customer did not leave a comment.

lyle K. 
Rating:
4.0

Great thanks ??

Cheryl W. 
Rating:
5.0

Staff at Lockharts was great to work with, very helpful and friendly.

Darryl C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Harinadha P. 
Rating:
4.0

Customer did not leave a comment.

Curtis F. 
Rating:
5.0

Customer did not leave a comment.

Luke I. 
Rating:
5.0

Great service at drop off. Immediately marked the trailer was non rentable

Joseph D. 
Rating:
1.0

Customer did not leave a comment.

Kelsey L. 
Rating:
3.0

The vehicle was clean however, we didn't realize until we were on our journey, that ALL of the tires on our 26' truck were completely bald. Certainly hazardous. There was no inspection of the truck by the individuals at Lockhart's - there was more concern that our truck was not delivered. Considering this was a moving day, even if we would have noticed the tires, it would have severely impacted our moving. I will NOT recommend UHaul to anyone. Bald tires are certainly more of a safety hazard, particularly in winter.. Undoubtedly, I suspect that any kind of expectation of financial re-imbersment would be a waste of time. I say "shame on you" UHaul for keeping such road "hazards" on the highway.

HANNAH E. 
Rating:
5.0

Customer did not leave a comment.

Harinadha P. 
Rating:
3.0

Customer did not leave a comment.

Sherman P. 
Rating:
5.0

the boy's at lockharts are the very best..

Bryan B. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
4.0

Customer did not leave a comment.

robert R. 
Rating:
2.0

Only if it is the closest to your place.

Roger M. 
Rating:
4.0

Customer did not leave a comment.

E M. 
Rating:
4.0

Customer did not leave a comment.

Jim C. 
Rating:
2.0

When someone pays over $1k to rent a vehicle from you, I recommend that it be maintained properly to avoid the multiple breakdowns I experienced, not to mention that I had to clean it and (conveniently) fill it from 1/4 tank of gas at the place I rented it from. I asked for a working 10' truck. I got a 20' truck that took over an hour to actually sign for and broke down not two hours into my trip. You then offered me $100 back. Insulting would be an understatement.

James G. 
Rating:
5.0

Customer did not leave a comment.

Larry Lorne R. 
Rating:
4.0

Have requested/reserved vehicle available

Robert B. 
Rating:
5.0

Have reserved/requested vehicle available for rental on requested date

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Angela L. 
Rating:
5.0

Customer did not leave a comment.

Blake O. 
Rating:
4.0

Helpful and professional

John P. 
Rating:
4.0

Customer did not leave a comment.

Elsa V. 
Rating:
5.0

Customer did not leave a comment.

Judith C. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Craig W. 
Rating:
4.0

Larger vehicle access for easier time getting uhaul equipment in and out of the lot

Alexis D. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Great location and the staff were very helpful

BILL P. 
Rating:
5.0

Customer did not leave a comment.

Scott F. 
Rating:
3.0

got the job done right. the first time.

Carol J. 
Rating:
5.0

The gentleman who helped us was extremely helpful and easy to talk to. He even backed up the trailer we rented to put it back for us.

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

Lyndon N. 
Rating:
5.0

Customer did not leave a comment.

SOPHIE C. 
Rating:
4.0

Customer did not leave a comment.

Justine R. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Staff helpful and confident. It would be good if the location could also offer packing supplies.

AUBREY B. 
Rating:
5.0

Customer did not leave a comment.

Brady G. 
Rating:
5.0

Customer did not leave a comment.

Mona M. 
Rating:
5.0

Customer did not leave a comment.

Helene G. 
Rating:
5.0

Customer did not leave a comment.

zongwu L. 
Rating:
5.0

Customer did not leave a comment.

GREG D. 
Rating:
5.0

Customer did not leave a comment.

Mario C. 
Rating:
5.0

Customer did not leave a comment.

VINCE M. 
Rating:
5.0

Customer did not leave a comment.

Glenn R. 
Rating:
5.0

Staff was helpful and equipment was ready for use. Keep it up!

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
No reviews have been submitted for this location.

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