The back of the truck was FILTHY. Dirt, leaves, broken dish pieces and other debris all over the floor. When I return a truck the floor is ALWAYS mopped out. The gas gauge was less than 1/4 but the paperwork said it was on 1/4 so I returned it the same way. We traveled just over 100 miles and I put $80 worth of gas in it
Gary B
Lockharts Auto Service Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summerside, PE C1N4J8
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Customer Reviews
- 4.0 Average Customer Rating
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The staff at the Lockhart Location in Summerside were incredibly rude, not helpful and dismissive. I was scheduled to pick up the U-Haul at 7 am, but there was no one to assist me at that time since the location was closed, despite having confirmation for pick-up time at 7 am. I was told to wait until staff arrived, at which point they told me my only option was to pay for a larger truck. I received no apology for the inconvenience; they were very abrasive and rude while interacting with me and were very unprofessional. I was also overcharged for gas. This was a horrible experience, and I will not rent from that location again. However, the telephone staff from U-Haul were great! Very friendly service!
JAYDEN DDirty junk yard, guy complained about putting u haul in wrong spot and took a long time to process everything. Scrap metal, cars junk everywhere
TRAVIS MWrong gas amount put on the slip to me and had to ho back in and ask them to check and Correct for me. It was marked as a half tank and it was a Quarter. The back of the truck the floor was covered in dust wasn't cleaned. And my driver and brother had to clean the truck off of snow as it wasn't don't nor did anyone remove it frome the place it was parked.. we were given a key inside the shop and told to get it.
NATHAN RBe clear and don't give pick up options when there aren't any. I had to go here because where I requested it there wasn't one, so why do they give you a choice? They did not help me to place the Dolly, my husband and I had to put it as best we could in the truck, the Dolly was in bad condition, the lights did not work and the truck used a lot of gasoline, poor experience ever
GIBRAN G