Customer Reviews for Logan Community Thrift & Consignment
(U-Haul Neighborhood Dealer)

396 reviews

703 W Hunter St   Logan, OH 43138

(740) 279-4506

Office Hours

  • Mon-Sat: 9 am–7 pm
  • Sun: 12 pm–6 pm

Services at this Location:

Contact Us

(740) 279-4506

703 W Hunter St
Logan, OH 43138

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–7 pm
  • Sun: 12 pm–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a move in delay, staff was understanding and helpful did what they could to help.

CHAD A 
Rating:
4.0

Need to display 1 truck out front for better display and advertise

David D 
Rating:
3.0

Customer did not leave a comment.

Judy S 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

The truck was clean and appeared to be well-maintained. However, two hours into a twelve hour trip with my parent’s entire household packed we realized that the air conditioning would only blow hot air. We checked with the truck sitting idle and not under acceleration and it still didn’t work. I also noted this in my initial feedback and haven’t heard from U-Haul. No air conditioning made for a miserable trip, especially as we made our way south.

Joel C 
Rating:
5.0

Customer did not leave a comment.

miranda I 
Rating:
3.0

We were told that we had to clean it out when we returned the van, but there was Gatorade and water bottles left by the Pryor renters. The back had not been swept out. .

Letha B 
Rating:
1.0

Person at the location could not explain anything about how the pricing was done. She stated all she was there to do was check trucks in and out and take payments. I was told to call uhaul if I had questions.

Paul W 
Rating:
5.0

Customer did not leave a comment.

Heather B 
Rating:
2.0

Customer did not leave a comment.

Ethan E 
Rating:
5.0

Customer did not leave a comment.

GWEN H 
Rating:
5.0

Customer did not leave a comment.

Leigh A 
Rating:
4.0

Customer did not leave a comment.

Susan J 
Rating:
5.0

Customer did not leave a comment.

MARY M 
Rating:
5.0

Customer did not leave a comment.

MARY M 
Rating:
5.0

Customer did not leave a comment.

tom s 
Rating:
4.0

Nothing, the wonderful lady I dealt with couldn’t have been more friendly and helpful. She was very accommodating and respectful and very knowledgeable of the process of my dropping off the truck. Very efficient and a great representative of your company. You can be proud of her and this location. I highly recommend this location.

Phil L 
Rating:
5.0

Customer did not leave a comment.

Bradley L 
Rating:
5.0

Customer did not leave a comment.

Deborah W 
Rating:
5.0

Excellent customer service. Thank you

mark b 
Rating:
4.0

Customer did not leave a comment.

Tom P 
Rating:
5.0

Super friendly and she made turn in a breeze.

Nate K 
Rating:
4.0

Super quick and helpful!

Kevin L 
Rating:
3.0

The people were great. However, there was a empty pop bottle hidden under the set it Decided to roll out and get underneath my gas and brake pedal. Scared the hell out of me.

Anthony W 
Rating:
4.0

Customer did not leave a comment.

Jim M 
Rating:
3.0

Customer did not leave a comment.

Mary D 
Rating:
2.0

Lied to about price

Robert B 
Rating:
3.0

The people at the reservation desk are great and we’re very helpful. We rented a uhaul on 10/15 /23 and it was great. We rented another you haul on 10/27/23. First of all the vehicle was dirty and the cargo area looks like someone had transported mulch in it. We swept it out.The cab leaked in 3 spots and and steering wheel and other areas were dirty, we actually wipe down the steering wheel and door it was so dirty and the vehicle had a hole in the muffler and was very loud. The person at the desk said the uhaul was one they used for in city transport.

John H 
Rating:
5.0

Customer did not leave a comment.

Tina A 
Rating:
4.0

The location is fine & staff there are great but the particular unit I had this time was horrible. The cab was dirty (cargo area was clean), The unit was beat to death, dents & scratches everywhere & the exhaust was loud.

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

The person was knowledgeable and thorough. Very pleasant and a good small town feel.

David B 
Rating:
5.0

Customer did not leave a comment.

Heather B 
Rating:
5.0

Customer did not leave a comment.

William F 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
3.0

Customer did not leave a comment.

Kevin T 
Rating:
3.0

I actually first was supposed to pick up a trailer from Lancaster Ohio location in nobody told me that they didn't have it I went there ended up having to go to Logan thank God that they had one trailer

RICHARD A 
Rating:
4.0

Customer did not leave a comment.

Aaron E 
Rating:
5.0

Customer did not leave a comment.

Anthony S 
Rating:
3.0

Customer did not leave a comment.

JEFFREY M 
Rating:
5.0

Customer did not leave a comment.

Garrett C 
Rating:
5.0

Dropped off van and was back on the road within 10 minutes.

Rickey C 
Rating:
4.0

If you're renting a large truck, backing out of the parking spaces at this location (logan, ohio) can be tricky, but it is doable. Just be careful. Other than that, the gentleman that helped us was very nice and courteous and explained everything very well.

Nicole A 
Rating:
5.0

Great place to rent from

Robert M 
Rating:
5.0

Customer did not leave a comment.

Lisa M 
Rating:
5.0

No recommendations.

Doug B 
Rating:
5.0

Power was out so location was closed. Did a remote drop off. Since appliance dollie was rented separately I left in back of truck.

Marsha L 
Rating:
3.0

ABS system caution light & Traction Control System warning light kept flashing. Truck had difficulty climbing an incline on the road. Reported this to the attendant.

Timonthy P 
Rating:
5.0

Fast. Friendly. Effecient!

STEVEN S 
Rating:
5.0

Customer did not leave a comment.

Luke M 
Rating:
4.0

Lower your mileage price

Alexander P 
Rating:
3.0

Make sure equipment is clean and well maintained.

Phillip W 
Rating:
5.0

N/A

Paula L 
Rating:
5.0

Customer did not leave a comment.

Mike F 
Rating:
5.0

Customer did not leave a comment.

Suzanne E 
Rating:
5.0

Customer did not leave a comment.

Kimberly M 
Rating:
5.0

Customer did not leave a comment.

Len S 
Rating:
5.0

Customer did not leave a comment.

KAREN H 
Rating:
5.0

Customer did not leave a comment.

Samantha P 
Rating:
5.0

Customer did not leave a comment.

Elaine C 
Rating:
5.0

Easy drop off.

Christopher y 
Rating:
4.0

Everything was great, thank you. Staff was friendly and attentive.

Juls b 
Rating:
5.0

Customer did not leave a comment.

Kiera B 
Rating:
5.0

Customer did not leave a comment.

Heather T 
Rating:
5.0

Customer did not leave a comment.

Nolan G 
Rating:
5.0

There's nothing wrong with the location at the Logan Community Thrift Store that we rented the U-Haul dolly from but rather by the lack of lubrication on the tie-down strap mechanisms on the dolly, that should have already been taken care of by the ones that do the maintenance on them, they should have been lubricated before they were delivered to the U-Haul rental location, they were dry and hard to use due to lack of lubrication, other than that we were very pleased with the dolly rental

STEVEN D 
Rating:
4.0

Customer did not leave a comment.

JAmes G 
Rating:
3.0

Customer did not leave a comment.

Debra H 
Rating:
5.0

the service was excellent and was well explained on how to use and operate the dolly and contract details.

Ali A 
Rating:
5.0

Sales lady was extremely professional and helpful

Christy T 
Rating:
5.0

Customer did not leave a comment.

Danny S 
Rating:
5.0

Customer did not leave a comment.

Jean L 
Rating:
5.0

Customer did not leave a comment.

Daniel H 
Rating:
4.0

Customer did not leave a comment.

maria q 
Rating:
5.0

Customer did not leave a comment.

Ken M 
Rating:
5.0

We did the 24/7 truckshare option and was supposed to get the truck at 7 am but due to a glitch in the system, we did not get the truck until we called the customer service twice and the truckshare line twice. We finally got the truck 45 mins later.

David D 
Rating:
4.0

Customer did not leave a comment.

carol m 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE K 
Rating:
5.0

Customer did not leave a comment.

Takita F 
Rating:
5.0

The young lady who helped us with this rental was outstanding. Very polite, pleasant, and thorough. A great representative of both the store and U_Haul cooperation.

Richard P 
Rating:
5.0

Customer did not leave a comment.

Brenda H 
Rating:
2.0

Staff wasn’t very friendly and had to hook up my own equipment. Every place else does it for you I have been. Had to wait a long time for assistance at the counter.

Leonard W 
Rating:
4.0

Customer did not leave a comment.

Jody A 
Rating:
3.0

I will never use U-haul again!

Rochelle M 
Rating:
1.0

The young lady was angry when she got to work and my husband and I were sitting outside the store waiting for them to open she was rude and charged us $240 we were shocked ! When we returned the u haul to the Cross Creek they couldn’t believe what she had charged us they said she charged us $60 to much we only drove it 44 miles and then the didn’t give us back all of the $100 deposit like the first young lady told us that they would . I would never receive that place to anyone and we will not use it again

Randy M 
Rating:
5.0

Nothing that I can think of. Everyone was very pleasant to work with and they were quick and efficient.

Karen W 
Rating:
3.0

You need an option other than yes, no, or NA. Like "meh" or "ish" or "passable." Wasn't good, wasn't bad, just was.

Tony H 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
3.0

Friendly and great service, quick and efficient

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Evan W 
Rating:
5.0

Customer did not leave a comment.

Brian C 
Rating:
4.0

Customer did not leave a comment.

Daniel S 
Rating:
4.0

Great check in and quick.

Patrick P 
Rating:
3.0

Customer did not leave a comment.

Brian C 
Rating:
4.0

Customer did not leave a comment.

Nicole C 
Rating:
3.0

The man behind the counter couldn’t be bothered to have any personality.

Charles H 
Rating:
5.0

Customer did not leave a comment.

James K 
Rating:
4.0

Thank you for an awesome customer service experience !

Joseph G 
Rating:
2.0

He wouldn’t let me use the bathroom. Lied to my face and said there wasn’t a bathroom in the building.

Tyler E 
No reviews have been submitted for this location.

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