Customer Reviews for Lone Star Storage
(U-Haul Neighborhood Dealer)

389 reviews

3588 Golden Triangle Blvd #100   Fort Worth, TX 76244

(817) 431-3825

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 431-3825

3588 Golden Triangle Blvd #100
Fort Worth, TX 76244

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dante Z. 
Rating:
3.0

Location is confusing because it has two business in a single room with no clear signage

ANASTASIYA P. 
Rating:
5.0

Third trailer I've picked up from this location. Very friendly and professional.

ETHAN B. 
Rating:
5.0

Very helpful staff!

RODNEY S. 
Rating:
5.0

Great service!!!

Ronald S. 
Rating:
5.0

Not a thing.

JUDE K. 
Rating:
5.0

Very friendly and knowledgeable about my needs

SOLOMON O. 
Rating:
5.0

These guys are great! They helped me out with a late minute storage need and a truck. I rented 2 storage units and rented a truck 4 different times, never a problem. Awesome over all expirence, would not hesitate to use in the future for truck or storage rental need.

Craig W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

MARIO R. 
Rating:
5.0

Customer did not leave a comment.

Jacob J. 
Rating:
5.0

Customer did not leave a comment.

CRAIG W. 
Rating:
5.0

Super fast check in. Clean trailers. Best place I've picked up and dropped off a Uhaul trailer.

Christopher S. 
Rating:
5.0

My trailer leaked and my items got wet.

JOSHUA F. 
Rating:
5.0

Only issue is when I dropped off I had to find a spot and disconnect the trailer myself and got no real documents on return

TAYLOR K. 
Rating:
3.0

Customer did not leave a comment.

BRANDON T. 
Rating:
5.0

Customer did not leave a comment.

TRACY M. 
Rating:
5.0

Customer did not leave a comment.

Serge R. 
Rating:
5.0

Customer did not leave a comment.

Russell K. 
Rating:
5.0

Customer did not leave a comment.

Nathalie M. 
Rating:
5.0

The young man that worked at this location was excellent. I have rented before at the other locations close by this one and was not as satisfied as I was with this young man!!! Do whatever you have to do to keep him.

ALBERT A. 
Rating:
5.0

Customer did not leave a comment.

ERJAN D. 
Rating:
5.0

They were very friendly, kind, helpful and informative. I had an enjoyable experience.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

YVETTE DANIELLE J. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Gabriel O. 
Rating:
5.0

Customer did not leave a comment.

Javier L. 
Rating:
5.0

Customer did not leave a comment.

charls O. 
Rating:
3.0

Customer did not leave a comment.

bridges J. 
Rating:
4.0

Tires need to be checked more often. When I got home 2 tires had cracking and cupping. I wrongly assumed they would make it the entire trip. Had one blow out and roadside replaced 2 tires.

WESLEY D. 
Rating:
5.0

But

MEL A. 
Rating:
4.0

Customer did not leave a comment.

radu M. 
Rating:
5.0

Nothing but awesome.

Quang N. 
Rating:
4.0

Pickup and drop off was very easy with the online check in.

Jeannette E. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Quang N. 
Rating:
3.0

Customer did not leave a comment.

Caleb C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

The gentleman was very accommodating and provided great information

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Steve D. 
Rating:
3.0

You have to go back onto the highway and make a u turn to hook up the trailer. Where you pay and hook up should be together.

DEWEY P. 
Rating:
3.0

Customer did not leave a comment.

Seldan B. 
Rating:
5.0

Customer did not leave a comment.

Karleen S. 
Rating:
5.0

They a quick and very helpful.

BARRY DEAN P. 
Rating:
2.0

Smaller location, hard to get to the trailer due to parking / pickup being separated by one way street going wrong direction, trailer had broken tail light

Alexander W. 
Rating:
5.0

Customer did not leave a comment.

Ricky B. 
Rating:
5.0

Customer did not leave a comment.

Ivaylo B. 
Rating:
5.0

Great experience! Will rent from this place again!

Norman D. 
Rating:
3.0

Customer did not leave a comment.

Thiago P. 
Rating:
5.0

Customer did not leave a comment.

Jackie G. 
Rating:
5.0

Easy and smooth process

Suzie R. 
Rating:
5.0

Customer did not leave a comment.

MARVIN B. 
Rating:
5.0

Wayne was great! I will recommend this place again.

James B. 
Rating:
5.0

The staff was so friendly and knowledgeable! Highly recommended!!

Casey B. 
Rating:
5.0

both ends handled professionally

Alan K. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Wayne is the bomb-diggity. Always helpful. He gets two thumbs up 👍 👍

GAYLE B. 
Rating:
5.0

Very fast and easy.

Allie A. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
4.0

That truck needs the brakes repaired

LYNN W. 
Rating:
3.0

Customer did not leave a comment.

DONNA A. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Great service

Oscar R. 
Rating:
4.0

Customer did not leave a comment.

Jeremy A. 
Rating:
3.0

Customer did not leave a comment.

COURTLAN W. 
Rating:
5.0

Customer did not leave a comment.

Antonio R. 
Rating:
3.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

JOHN-MICHAEL P. 
Rating:
5.0

Specific signage indicating best space for after hours dropoff

Jay H. 
Rating:
5.0

You did great!!!!!

Robert S. 
Rating:
5.0

Customer did not leave a comment.

LLOYD B. 
Rating:
5.0

Customer did not leave a comment.

Ashley L. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Outstanding service.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

HARDEEP S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey O. 
Rating:
5.0

Customer did not leave a comment.

TEDDY G. 
Rating:
3.0

Location did not have requested dolly, and had to find another location for one, which was miles away.

Carlos H. 
Rating:
4.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
4.0

Customer did not leave a comment.

BARRY O. 
Rating:
3.0

Customer did not leave a comment.

DONNA H. 
Rating:
5.0

Customer did not leave a comment.

TRISTAN B. 
Rating:
5.0

Customer did not leave a comment.

Veronica L. 
Rating:
4.0

The coordination betwen different locations seems to be missing. I had a reservation, I thiought, at your Haslet location, which turned into two reservations at the Golden Triangle location. All the people were very nice, but your web site is very confusing and hard for the layman like myself to understand.

Donald R. 
Rating:
4.0

Front desk was helpful and kind.

Abdul V. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
1.0

Customer did not leave a comment.

Matthew S. 
Rating:
2.0

Parking lot was in bad repair should be re-graded an graveled at the very least.

Terrence H. 
Rating:
2.0

I had a reservation and they moved my reservation to a location that had an appliance dolly however when we went to pick it up there was no appliance dolly. This was important yet they did not ensure to have one before we arrived.

Charles M. 
Rating:
4.0

customer service is great Wayne is great.

William D. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Helen K. 
Rating:
5.0

Awesome location and staff! Super polite and very freindly.

Eldar F. 
Rating:
5.0

Customer did not leave a comment.

Barry P. 
Rating:
2.0

Very nice ppl. But that doesnt help the swamp pit in the back where i stored my boat and trailer. I even bought a yard of gravel and tried to fill in some of the huge mud holes but it didnt help much.

Cory B.  |  Overall Experience 
Rating:
5.0

No complaints. The price was right and the storage space great. Would recommend and would use again. Friendly and helpful staff.

WALTER M.  |  Overall Experience 
Rating:
5.0

Facility is clean and well kept.

LORRI R.  |  First Impressions 
No reviews have been submitted for this location.

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