From the first time I reached out about renting a Truck till I returned the Truck the whole process went smoothly.
RICHARD W
Customer Reviews for Long Beach Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good service. Many thanks.
JOHN HNothing. They were so friendly and incredibly helpful with EVERYTHING!
DAWN REasy to reserve ahead of time...The girls in office were great. Truck was clean and return even easier
MARK BExcellent customer service provided by staff.
Barbara VTristan and Kara were exceptional. They provided professional and knowledgeable customer service and our conversations were friendly and fun at the time of reservation and pick up and assisted with attaching the trailer.
KAREN VSmall lot to park truck.
David SNot need for improvements! Excellent service, great equipment and friendly staff!
WENDY MIn response to the 2nd and 3rd questions, there was not interaction. The entrance to the rental return and what to do when you got there was not clear.
GRANT GTristen was awesome!
SCOTT JLong Beach U-Haul rental is an excellent choice. The staff are friendly and knowledgeable. They helped make my move easy and renting a truck was so simple. I highly recommend this service!
Melanie JStaff was very helpful. Only suggestion would be to improve signage so the location is easier to spot.
Brian BFrom check -in to return... flawless!
ANTHONY AFix everything
Joe PGREAT CUSTOMER SERVICE
SANDRA LOnly issue was I wasn't provided a receipt when dropping off showing all items returned.
PETER ZGreat Customer Service :-)
SANDRA LExcellent company easy to work with
JOYCE RExplain the picture taken requirement before using truck. Explain insurance needed for truck. Explain early turn in process. Explain U-Haul app.
FRED T