Customer Reviews for Longmont Storage
(U-Haul Neighborhood Dealer)

209 reviews

3026 Nelson Rd   Longmont, CO 80503

(720) 204-2949

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(720) 204-2949

3026 Nelson Rd
Longmont, CO 80503

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ALIJAH W. 
Rating:
5.0

Eron is always a complete professional and accommodating, patient and friendly. He's a great 1st contact.

MARK F. 
Rating:
5.0

Customer did not leave a comment.

Aaron T. 
Rating:
5.0

Great customer service.

HOWARD H. 
Rating:
5.0

Awesome people

Chris F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corinne M.  |  Overall Experience 
Rating:
5.0

New place with all you need for moving. I got a Uhaul and some packing supplies as well as the storage

Peter B.  |  Overall Experience 
Rating:
5.0

Great facility

Maya S.  |  Overall Experience 
Rating:
5.0

Awesome place to park my pop up camper

Crystal R.  |  Overall Experience 
Rating:
5.0

Easy drive up access, no indoor or hall way units. Awesome prices and very prompt service.

Tom S.  |  Overall Experience 
Rating:
5.0

New location with great prices

Glenn O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shelley K.  |  Overall Experience 
Rating:
5.0

Rented for one month, no issues

Natasha S.  |  Overall Experience 
Rating:
5.0

Bran new facility, clean and drive up units

ANNA Z.  |  Overall Experience 
Rating:
5.0

Best prices in town

Jack B.  |  Overall Experience 
Rating:
5.0

Nice location and great prices

Taitan W.  |  Overall Experience 
Rating:
5.0

New location and best prices in town

Marisa S.  |  Overall Experience 
Rating:
5.0

Great drive up access unit and wide drive ways to get the moving truck in and out with out hitting anything

Elizabeth C.  |  Overall Experience 
Rating:
5.0

Friendly staff, easy to unload to the unit.

Shandiin R.  |  Overall Experience 
Rating:
5.0

Short term rental and only had to pay for the time I needed it, no long term commitment

Tyler G.  |  Overall Experience 
Rating:
5.0

Nice location and great drive up units

Mackenzie B.  |  Overall Experience 
Rating:
5.0

Brand new facility and awesome staff

Anna B.  |  Overall Experience 
Rating:
5.0

Great experience, friendly staff and they always answer their phone.

Lawrence S.  |  Overall Experience 
Rating:
5.0

Excelente experiencia que tuve yo aqui, me recibieron la troca Uhaul que traje de Texas y me dieron un mes gratis. Hablan espanol y son muy amables.

Yolanda C.  |  Overall Experience 
Rating:
5.0

Great customer service

Alexis T.  |  Overall Experience 
Rating:
5.0

Great month to month leases no long term commitment

Eduardo T.  |  Overall Experience 
Rating:
5.0

Rented a unit at this location and had a pleasant experience, Aaron at the front desk is very nice and helpful.

Dylan B.  |  Overall Experience 
Rating:
5.0

Rented a truck and bought boxes from their store. We got everything we needed in one stop. Great experience

Lizabeth S.  |  Overall Experience 
Rating:
5.0

Clean and well maintained facility

Krithik C.  |  Overall Experience 
Rating:
5.0

Good price and Aaron was great

Kyle C.  |  Overall Experience 
Rating:
5.0

No issues, rented for one month only and only paid for a month.

Judy D.  |  Overall Experience 
Rating:
5.0

Nice friendly staff, Aaron was great and got us the correct unit.

Stephen M.  |  Overall Experience 
Rating:
5.0

Nice place no issues

Jeremiah K.  |  Overall Experience 
Rating:
5.0

New facility and easy online rental.

Elizabeth A.  |  Overall Experience 
Rating:
5.0

Great inventory of large size units, and great prices

Nancy N.  |  Overall Experience 
Rating:
5.0

Very fast service and no issues.

Eric B.  |  Overall Experience 
Rating:
5.0

One month rental, no issues.

Adam T.  |  Overall Experience 
Rating:
5.0

Great prices and awesome customer service

Steve M.  |  Overall Experience 
Rating:
5.0

Great staff and very prompt with everything. They call back and follow up when you call them.

Wilson F.  |  Overall Experience 
Rating:
5.0

Month to month lease with only 5 day notice to quit, great location.

Simon K.  |  Overall Experience 
Rating:
5.0

Nice facility, clean and brand new

Michael H.  |  Overall Experience 
Rating:
5.0

Great service

Amy V.  |  Overall Experience 
Rating:
5.0

Nice drive up access and easy access to drive in with a large access

Nancy P.  |  Overall Experience 
Rating:
5.0

Was shown multiple sizes units to make sure I got the one I needed and had a great experience overall

Mary A.  |  Overall Experience 
Rating:
5.0

All units are drive up and makes loading and unloading easier

Dennis O.  |  Overall Experience 
Rating:
5.0

One month rental with no issues and didn't have to pay extra.

Gurhar K.  |  Overall Experience 
Rating:
5.0

Awesome customer service

Mark F.  |  Overall Experience 
Rating:
5.0

Nice location and good prices, I got a second month free.

Birgit B.  |  Overall Experience 
Rating:
5.0

Brand new place and wide rows to fit a semi, no issues getting in and out with a trailer.

James B.  |  Overall Experience 
Rating:
5.0

I got a free month for my one way U-Haul rental. Awesome price and very nice facility

Samantha L.  |  Overall Experience 
Rating:
5.0

Nice new facility and awesome staff

Spencer M.  |  Overall Experience 
Rating:
5.0

Great customer service

Christopher H.  |  Overall Experience 
Rating:
5.0

No issues

Kristen S.  |  Overall Experience 
Rating:
5.0

New location great staff

Jared C.  |  Overall Experience 
Rating:
5.0

Awesome new location, great prices. I got a second month Free.

ERIC G.  |  Overall Experience 
Rating:
5.0

Great new facility

Rita Cassandra I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dean S. 
Rating:
5.0

Great new facility and was able to do a one month rental

DANIEL A.  |  Overall Experience 
Rating:
5.0

Great climate control units with easy access

Michael W.  |  Overall Experience 
Rating:
5.0

Excelente servico y hablan espanol

NANCY M.  |  Overall Experience 
Rating:
5.0

Fast and efficient customer service

Regina M.  |  Overall Experience 
Rating:
5.0

Brand new location with easy drive up access

Vanessa P.  |  Overall Experience 
Rating:
5.0

The customer support was excellent good information was good talking to a smart and well mannered person

Eduardo P. 
Rating:
5.0

Customer did not leave a comment.

Douglas M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONALD S. 
Rating:
5.0

Everything was professionally done in a timely manner and all went great. Thank you for excellent service.

ALVIS G. 
Rating:
5.0

Customer did not leave a comment.

KRIS T. 
Rating:
5.0

Customer did not leave a comment.

BROOK F. 
Rating:
5.0

Customer did not leave a comment.

Eugene E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Application and reservation process was very smooth. Thank you.

Arman N. 
Rating:
5.0

Customer did not leave a comment.

ETHAN B.  |  Overall Experience 
Rating:
5.0

New location with great staff

Tea G.  |  Overall Experience 
Rating:
5.0

Very cleaned and easy access

James B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph W.  |  Overall Experience 
Rating:
5.0

Great location

Antoinette S.  |  Overall Experience 
Rating:
5.0

Excellent!

Chloe P.  |  Overall Experience 
Rating:
5.0

Drive up access

Alexander T.  |  Overall Experience 
Rating:
5.0

Best price in town

Shelley G.  |  Overall Experience 
Rating:
5.0

Big facility and easy access

Ken H.  |  Overall Experience 
Rating:
5.0

Brand new facility and super friendly staff

Adam B.  |  Overall Experience 
Rating:
5.0

Drive up unit and no issues to get a bid truck in and out of the facility

Leann H.  |  Overall Experience 
Rating:
5.0

Easy online move in and great access hours

Cynthia J.  |  Overall Experience 
Rating:
5.0

Great price and was able to do a one month rental

Lili C.  |  Overall Experience 
Rating:
5.0

Great location with easy access

Dillon G.  |  Overall Experience 
Rating:
5.0

They have a store with moving supplies and rental trucks

Melanie S.  |  Overall Experience 
Rating:
5.0

Best price

Jeffrey B.  |  Overall Experience 
Rating:
5.0

New place and great prices, easy to rent online

Andrew L.  |  Overall Experience 
Rating:
5.0

Great experience and recommend this place, no long term commitment and manager on site 7 days a week.

Hugh B.  |  Overall Experience 
Rating:
5.0

Easy drive up access

JASON B.  |  Overall Experience 
Rating:
5.0

Easy to get in with a big truck.

Harper K.  |  Overall Experience 
Rating:
5.0

Great temperature controlled building, with easy access.

Phil W.  |  Overall Experience 
Rating:
5.0

New place and the best price

Sheila W.  |  Overall Experience 
Rating:
5.0

Great place you pay month to month

Robert H.  |  Overall Experience 
Rating:
5.0

Great experience with the Aaron, he is so caring and takes care of all his clients answered all our questions and made sure we got in the the correct unit.

Patrick G.  |  Overall Experience 
Rating:
5.0

One month rental no commitment

Marisa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nikolai H.  |  Overall Experience 
Rating:
5.0

Very clean facility

Bryan D.  |  Overall Experience 
Rating:
5.0

Excelente servicio

Rosa A.  |  Overall Experience 
Rating:
5.0

New facility and great prices

Ian C.  |  Overall Experience 
Rating:
5.0

Great easy drive up unit, and only paid for one month

Will M.  |  Overall Experience 
Rating:
5.0

No issues, did one month rental and didn't have to commit for more then a month

Karla N.  |  Overall Experience 
Rating:
5.0

Easy drive up units, no issues getting in and out with a large trailer

Erin K.  |  Overall Experience 
Rating:
5.0

Easy online move in, and friendly staff

Christopher R.  |  Overall Experience 
Rating:
5.0

Great new facility

Josh B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
5.0

A little too expensive

Matthew R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

Customer did not leave a comment.

Rosalind P.  |  Overall Experience 
Rating:
5.0

Other than their refusal to prorate the rent for partial months I think they do a good job and would reccomend them

William M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry K.  |  Overall Experience 
Rating:
5.0

Friendly, helpful people!

leann H. 
Rating:
3.0

They were the only ones helpful. I chased a truck that day from 6am until noon. And it wasn't Emily Bustos reservation. It was Pamela Thomas. My whole experience was a cluster fuck!!! I have used Uhaul for 40 years. Never have I had such crappy service. Never will I use Uhaul again. And Moving Help recommended Rocky Mountain Movers who loaded my truck in Lafayette, CO. VERY UNPROFESSIONAL. STUFF BROKEN. BICYCLE DAMAGED. PICTURES TAKEN BY CREW WHO UNLOADED TRUCK. JASON said "those guys were idiots". I am filing for a resolution case for damages. And once again, I, Pamela Thomas, was the lessee of the truck.

EMILY B. 
Rating:
5.0

Great convenient location

Richard L.  |  Overall Experience 
Rating:
5.0

Great new location and friendly staff.

Mary M.  |  Overall Experience 
Rating:
4.0

Good truck, performed well. No mechanical issues which was great on a 2000 mile trip through the mountains.

Dave T. 
Rating:
5.0

I was thoroughly happy with the rental and the personnel that assisted me were so friendly. I have recommended this location several times already. Thank you.

Saundra M. 
Rating:
5.0

Excellent

Abigail P.  |  Overall Experience 
Rating:
3.0

I never received my confirmation call. I was not notified that there was a location change or that a two dolly was not available where I made my reservation. My husband ended up driving to 3 different places to get what we needed.

Chad A. 
Rating:
5.0

Great location

Xingying H.  |  Overall Experience 
Rating:
5.0

Friendly staff

Jen D.  |  Overall Experience 
Rating:
5.0

After I reserved the truck I wanted, at the location I wanted, I received a text telling me I would have to pick up my truck at another address. When I arrived at the new address, they said I had to pick up at the address I originally wanted. That cut 1.5 hours from my time needed. Frustrating to say the least.

CLAUD A. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Friendly service

DAVID D. 
Rating:
5.0

Awesome new location

Crystal M.  |  Overall Experience 
Rating:
5.0

Best of service

Gerard H.  |  Overall Experience 
Rating:
5.0

New facility with easy drive up access

Kent B.  |  Overall Experience 
Rating:
5.0

No long term commitment, great place and friendly staff

David W.  |  Overall Experience 
Rating:
5.0

Excellent service

Carlos G.  |  Overall Experience 
Rating:
5.0

Best prices in town

Randall R.  |  Overall Experience 
Rating:
5.0

New facility and great prices

Kimberly H H.  |  Overall Experience 
Rating:
5.0

Great facility and excellent customer service. They always answer the phone

Joan S.  |  Overall Experience 
Rating:
5.0

Did one month lease and had no commitment to pay after my month was up

Alora P.  |  Overall Experience 
Rating:
5.0

Great new facility and affordable prices

Patrick K.  |  Overall Experience 
Rating:
5.0

Thanks for great service!

GLORIA G. 
Rating:
5.0

Customer did not leave a comment.

Jessie W.  |  Overall Experience 
Rating:
5.0

Awesome service, will recommend to anyone

Deon B.  |  Overall Experience 
Rating:
5.0

Clean new location, great people and awesome customer service, they always answer the phone and have someone at the front desk everyday.

LAWRENCE W.  |  Overall Experience 
Rating:
5.0

Super affordable and locally owned not corporate

Franklim A.  |  Overall Experience 
Rating:
5.0

Best price in town

Aaron S.  |  Overall Experience 
Rating:
5.0

New facility, great staff the guy at the front desk is always there and they have a large store for moving supplies.

Rachel T.  |  Overall Experience 
Rating:
5.0

Great location and friendly staff

Marisa C.  |  Overall Experience 
Rating:
5.0

Brand new place, got a second month free and no commitment, super helpful staff. They even called me when I forgot to lock my unit, they check the facility daily

Mallory B.  |  Overall Experience 
Rating:
5.0

Great prices and you always get someone on the phone to help

Karina P.  |  Overall Experience 
Rating:
5.0

Brand new place and super helpful staff, they help you to get the unit that works for you and give you the option to transfer to a smaller or larger if needed.

Hunter G.  |  Overall Experience 
Rating:
5.0

Best prices in town

JAMES F.  |  Overall Experience 
Rating:
5.0

New place and great prices

Dave M.  |  Overall Experience 
Rating:
5.0

Easy one month rental no long time commitment only 5 day notice to quit, great prices and the guy at the office Aaron is super helpful

Jordan D.  |  Overall Experience 
Rating:
5.0

Muy buen servicio y hablan Espanol.

Anayeli V.  |  Overall Experience 
Rating:
5.0

New facility and best prices in town

Isaiah R.  |  Overall Experience 
Rating:
5.0

Brand new facility, easy drive up access. No pressure and no rent increases in the 4 months I rented.

MORRIS H.  |  Overall Experience 
Rating:
5.0

I needed something right away and Bill made the process very easy for me. Everything worked out Great! Jeff P.

JEFFREY P. 
Rating:
5.0

Very uncomplicated and no pressure to add extra coverages.

RICHARD F. 
Rating:
5.0

Friendly and quick in and out

ERIC B. 
Rating:
5.0

Staff was clear readily available when I needed them. I would gladly store more things here if I needed to.

Andros L.  |  Overall Experience 
Rating:
5.0

Excellent pick-up location and fast, courteous service.

GARY M. 
Rating:
5.0

This is an excellent facility!

Robert M. 
Rating:
5.0

Climate control units. Great location and you always get someone on the phone.

Alora P.  |  Overall Experience 
Rating:
5.0

New facility, easy drive up access

Eugene o.  |  Overall Experience 
Rating:
5.0

Friendly staff and large moving store at the front desk

Alora P.  |  Overall Experience 
Rating:
5.0

Rented a unit and got a second month free

Marlana M.  |  Overall Experience 
Rating:
5.0

Rented a unit online, easy and convenient no hassle when moving out only a 5 day notice to quit

Michael F.  |  Overall Experience 
Rating:
5.0

It was great!

Derrick S.  |  Overall Experience 
Rating:
5.0

Easy drive up access got a second month FREE, friendly staff and no hassle when moving out

Armando S.  |  Overall Experience 
Rating:
5.0

Great customer service

Jill J.  |  Overall Experience 
Rating:
5.0

Great prices for climate control and friendly staff.

Kaytlyn A.  |  Overall Experience 
Rating:
5.0

Convenient new location, had a unit for one month only. No long term commitment and only 5 day notice to quit required.

Nathaniel S.  |  Overall Experience 
Rating:
5.0

Great new location and got a second month free

Geoffrey M.  |  Overall Experience 
Rating:
3.0

Reservation was for 8. No one called and confirmed the night before. Truck was not ready until. 11. I reserved a dolly and furniture blankets. They said they gave them to someone else. Very bad experience.

Jenifer E. 
Rating:
5.0

Very friendly and easy to work with

Tarra E. 
Rating:
5.0

Excellent!

Wilberto A.  |  Overall Experience 
Rating:
5.0

5 Stars!

Michael S.  |  Overall Experience 
Rating:
5.0

They did a great job.

GLENN F.  |  Overall Experience 
Rating:
5.0

Clean and new facility.

Shannen H.  |  Overall Experience 
Rating:
5.0

Thanks for everything!

Elisandro A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

TAMI R. 
Rating:
5.0

Thank you!

Raz S.  |  Overall Experience 
Rating:
5.0

Excellent, clean and brand new storage facility. They have Uhaul trucks and moving supplies.

Eva P.  |  Overall Experience 
Rating:
5.0

New Facility!

CHRISTA D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Harrison L. 
Rating:
5.0

New Facility

Sonia S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

Chardin B. 
Rating:
5.0

The staff did a great job getting the truck ready on a busy Saturday. Smooth check in/check out process. Thank you

PAUL S. 
Rating:
3.0

Customer did not leave a comment.

Cara R. 
Rating:
5.0

Great easy access, able to drive in with a big truck

Tea G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glen R. 
Rating:
5.0

NEW FACILITY, great customer service. Family owned.

Catherine W.  |  Overall Experience 
Rating:
5.0

Rented online climate control, rented for a month. Had no issues. I moved out and had no commitment to pay for extra time, just have notice 5 days before the end of my month.

Andrew T.  |  Overall Experience 
Rating:
5.0

Rented a unit and this facility is awesome it is brand new and has all accommodations. Great place and friendly staff.

Stephanie A.  |  Overall Experience 
Rating:
1.0

They sent me out with a tire that had a nail in it and was at 15 lbs. It went flat halfway through our trip because these guys didn't check the tires

Kyle B. 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Had a small unit here for a month and had no issues, had a small unit and it was drive up access.

Toribio F.  |  Overall Experience 
Rating:
5.0

This was a great experience as this is a new facility and everything is new and they have a great crew working here, they are there to help their customers and accommodate with anything needed. They have rental trucks and a large moving supply store on site. Amazing place will come back when I need a unit.

Christina L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

They were very friendly and helpful.

TINA N. 
Rating:
5.0

Had a small climate control unit, and it was very tall over 15 feet and had no issues accessing it, multiple doors to enter the building. Great new location.

Edith V.  |  Overall Experience 
Rating:
5.0

This is a brand new facility and the unit are pretty tall and you have no issues if you drive a trailer or big truck in there, the rows are wide and plenty of room to make turns. Awesome place

Cristobal A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LELAND J. 
Rating:
5.0

Customer did not leave a comment.

Hanna V. 
Rating:
1.0

I could not do the after-hour service because of technical issues. Wasted 3 hours trying to get the truck, then had to wait another 12 hours after that to receive keys when someone was there at the service desk. Very unhappy.

Aaron S. 
Rating:
5.0

Aaron helped me with my rental. He was very professional, helpful, and kind. Thank you for the great service!

Jill M. 
Rating:
4.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
No reviews have been submitted for this location.

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