Everything went as smooth as could be
MONTY W
Customer Reviews for Lotto Palace II
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing that I know of.
ROGER GI selected a different pick up site in town at a long standing business with clean facilities and helpful employees but my equipment was sent to this location instead.
SCOTT Vthis lady at this particular store was Excellent. Quick Easy and simple process. Excellent Customer Service
CHASE CIt was an easy transition
BRANDON MNothing
JONATHAN BNot have your workers drunk and hungover from new years partying to the point they get your reservation wrong and you end up paying 5 times what your supposed too.
Kari HHelpful and friendly. Better experience than Sandhill location.
FREDDIE EThis side of the process was much easier and accommodating.
PAULETTE KRachel is wonderful! Very professional and always has your truck ready to go. Any issues you have are immediately fixed. Great place to rent trucks!
RADCLIFFE POutstanding.
Diego MParked trailer next to another U-Haul truck went inside to do the paperwork and guy said if needed to be parked across the street with other trailers. Gave him the paperwork and that was it. Didn’t see him, guy didn’t help unhook trailer and they are a little bit heavy to pickup.
William FProfessional staff
Diego MThere was one person in office to handle multiple duties managing the store, shipping service, and U-Haul equipment.
Barry SI had a good experience except the truck I got was too big.
Alan H