But too expensive for a drop off
Andree D
Customer Reviews for Loubert Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wrong size of truck
Michel RCruise control would be very nice to have!!!
Thomas GEverything to much money
LISA EStraight shooter no bullshit
Paul BIt’s a garage where vehicles are worked on every day. There is nothing that can be done about the cleanliness of the place. The staff are always pleasant and very helpful. I have never had a bad experience, and I have rented many uhauls from them over many years.
SHIRLEE AContinue your good job!
Jean-Louis PThey were helpful and friendly
Kenneth HMake / rented a less noise vehicles. ( Engine ).
ZAHID MAggressive employees, threatened to cancel my reservation if i didn’t sign the contract and take the keys, they told me the truck is across the road and i should go and get it, it was not my truck They left me wandering I complained to the UhAul number but i received a silly email in response
Mohammed KGreat service at Atholville
Gaetan BWhen I reserved my truck online I decided against going with smart move however after completing my move and reviewing of the receipt I was charged for the smart move option
Natasha SJ’ai eu un excellent service! Merci
PIERRE MLocation was closed on drop off.
Derek GPas de service informatique français et nous avons été dans l’obligation d’aller chercher le camion à Atholville et de le retourner à mes frais à Grand-Sault
Karl TLot of place to drop off but that is all I can say, the location was closed so I didn't talk to anybody on-site.
Eric GNothing. No issues with my rental.
Paul BThe 10' truck we rented was not available and we had no choice but to take the 20' truck. We had 1400km to drive and the size of the vehicle made a huge impact on fuel economy. We also had battery issues and had to call for service twice during our journey.
Danielle AClean the vans better and be more clear about what’s available at specific locations.
Danielle DThank you. Quick and easy service. Friendly staff.
Lisa WI am glad there is at least this location for the people in the Baie-des-Chaleurs
Mathieu CThe garage owner was very polite and respecttful, gave all necessary information a special thank you to Mr Loubert.
robert cWe are in gaspésie and dropped the trailer in NB at 11h30 bit forgot about the time difference. When we got there they were super unfriendly saying we were bothering them on the lunch break that’s why I didn’t rate them properly not to give a bad review
Sabrina MAlways great service.
Robert MGuy’s were busy, They serve me fast it was all good.
martin dNothing
Barry SJ'avais un problème avec le camion quand j'ai été entrain de station pour vous livré le camion mais les pneux c coincé sur le neige et personne m'a aider ce qu'il fait avec l accélération pour sortir de neige les pneux c glisse j'ai appelé l assurance ils m'a dit que tu doit payer 400dolar...et aujourd'hui j'ai trouvé une autre facture de gasoil 131dolar c trop
issam mAsked why the price was higher then my quote was told it was the tax after taking my money I saw he made me pay for the insurance that I had unchecked that was sneaky and fraudulent also had no washer fluid had to buy my own
Rosa FManager is a gem!
Jean-Christophe DVery good service.. and french service as well... very appreciated...
Brian MExcellent customer service!!
Brigitte GMaybe better rates for long term rentals, the more days you rent the unit, the better the price is per day, just a idea. But else than that all was awesome, will rent back again for sure.
Reno CSelf check out
Tyson LJuste perfect
CLAUDE BBon service merci !
France VGreat service
anna cReçu 10 couverture mercredi le 28 décembre dans le camion non plié et geler que j’ai pas pu utilisé et camion sale à mon retour le 29 j’ai reçu un facture de 116$ supplémentaire pour une situation que je ne suis pas responsable
Jean PLots of room to maneuvre the trailer!
Laurent KNothing excellent service
Heather Leverything was great, really super customer service
MICHEL FThe ride was VERY VERY BOUNCY you could fix that!! Put SNOW TIRES the trucks in WINTER! THIS IS CANADA! I don't care that the truck is from the states! Especially a state that rarely if ever sees snow!! THIS IS CANADA!! We get SNOW!! Lots of it!!!!!
Sami SAlways great service
Jack M