Customer Reviews for Louisiana Cajun Culture
(U-Haul Neighborhood Dealer)

57 reviews

515 N Pine St   De Ridder, LA 70634

(337) 226-2059

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(337) 226-2059

515 N Pine St
De Ridder, LA 70634

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Perfect service and well maintained equipment. Staff was helpful and inspected the equipment thoroughly. I would highly recommend this dealer.

CLIFFORD B 
Rating:
3.0

We were a little late for our reservation. It was at 9:30 and we got there at 9:45. But the U-Haul rep didn’t arrive till almost 10:30. There was no mention of a $50 credit. The people there were not helpful, but once the lady arrived they were nice. It is one of the very few places around Fort Johnson to rent a truck.

LYNDA G 
Rating:
5.0

Customer did not leave a comment.

TERESA H 
Rating:
5.0

Everything was great. Can’t think of anything that could be improved.

BRADFORD N 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

Ronnie T 
Rating:
3.0

Took to long

WILLIAM H 
Rating:
5.0

Customer did not leave a comment.

Aaron A 
Rating:
5.0

They were very helpful for being after hours. I want to thank them again for helping me out when they could have told me to come back tomorrow.

LAURA L 
Rating:
5.0

Customer did not leave a comment.

MICHELL D 
Rating:
2.0

Employees both indicated they weren’t trained for the U-Haul transactions and it took them nearly 30 minutes to locate the keys for the vehicle. One of them even told me it wasn’t her responsibility to keep track of the keys.

Marcy P 
Rating:
5.0

Customer did not leave a comment.

Rita B 
Rating:
5.0

I was disappointed I had to wait about 15 minutes for the one person who does the rentals to finally arrive at work when my appointment was at 9 a.m. I feel that should have been respected but once there she was quick and got me processed.

GINA M 
Rating:
3.0

Customer did not leave a comment.

DAISY H 
Rating:
4.0

Customer did not leave a comment.

Cheryl H 
Rating:
3.0

Customer did not leave a comment.

Cekret D 
Rating:
4.0

Customer did not leave a comment.

Hans P 
Rating:
4.0

This was after hours drop off. And they don't open earlier than 9 am.

JESSE J 
Rating:
1.0

Double charged

Jace B 
Rating:
5.0

Excellent customer service and great equipment!

Phillip B 
Rating:
5.0

Customer did not leave a comment.

roderick g 
Rating:
5.0

I initially visited them for the pickup, but the truck I needed was at the other location.

karl h 
Rating:
5.0

Outstanding move thanks to Paul at La Cajun cultures.

Marshall S 
Rating:
5.0

Customer did not leave a comment.

Rock H 
Rating:
3.0

Customer did not leave a comment.

John G 
Rating:
5.0

Customer did not leave a comment.

jonas r 
Rating:
5.0

Customer did not leave a comment.

Karen G 
Rating:
5.0

Great service

Jeffrey S 
Rating:
5.0

Customer did not leave a comment.

Karen G 
Rating:
5.0

Nothing. The owners and associates of Cajun culture know their business, how to treat all customers and how to help them feel very secure in their rentals. I highly recommend them.

Kim H 
Rating:
2.0

Had to hook up trailer my self the man that does had to leave.

charles l 
Rating:
3.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

JAMES L 
Rating:
5.0

The cab and outside of the vehicle was dirty.

Benjamin B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Everything is perfect as is

Linda A 
Rating:
5.0

Nothing. Friendly, quick, sweet, and great store

Ashley F 
Rating:
5.0

Customer did not leave a comment.

Cary C 
Rating:
3.0

Customer did not leave a comment.

Jeremy R 
Rating:
5.0

Nice people

Phillip P 
Rating:
3.0

No comment.

Frank S 
Rating:
3.0

It took a long time to complete the drop off.

Frank S 
Rating:
5.0

Customer did not leave a comment.

Rodney W 
Rating:
5.0

The reason I did non-applicable on two of them was because they were closed when we drop the truck and trailer off

Brenda T 
Rating:
5.0

Excellent customer service. Went above and beyond to try to remedy overcharges from pick up location. I would highly recommend this location!

Tonya J 
Rating:
4.0

Customer did not leave a comment.

Moses S 
Rating:
4.0

Customer did not leave a comment.

Billy O 
Rating:
5.0

Very helpful staff. Easy quick rental. Best dealings I’ve had with any rental because of the customer service.

KENNETH J 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C 
Rating:
5.0

Wonderful customer service very helpful appreciate all of your help ❤️

torri b 
Rating:
3.0

We picked it up on friday and returned it Saturday because wire was showing through one of the tires causing it to ride terrible. But they atoll xharged my back. Will not use yall again. You are suppose rp check that stuff

jolene l 
Rating:
5.0

Customer did not leave a comment.

Marvin W 
Rating:
5.0

Customer did not leave a comment.

Thomas R 
Rating:
5.0

The service provided was really friendly, the shop nice, clean and tidy I’ll look forward to return there

Jackson L 
Rating:
4.0

Answer the phone. I kept calling the number listed to make sure of the hours of operation during the week of thanksgiving and no one answered the phone or my email I sent.

LaDonna M 
Rating:
5.0

Excellent service. Truck was CLEAN and functioned well. Definitely the place to rent from.

Jess M 
No reviews have been submitted for this location.
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