Customer Reviews for Lous Auto Repair
(U-Haul Neighborhood Dealer)

25 reviews

510 N Main St   Plains, PA 18705

(570) 824-1820

Location Hours

  • Mon: Closed
  • Tue-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(570) 824-1820

510 N Main St
Plains, PA 18705

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

BRIAN G. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
1.0

Customer did not leave a comment.

Method P. 
Rating:
2.0

I returned this truck after hours so take that into consideration for my review. It was a very small, tight parking lot that wasn't super well lit so that is the reason for the low score. I'm the people who work there could be amazing but I can't speak on that as it was after hrs and I just used my phone to do the return

TAYLOR F. 
Rating:
3.0

Lou was very nice, truck was very dirty, I needed to clean before I put furniture in. Mud and dirt in the back.

PAUL M. 
Rating:
3.0

Nothing, truck was adequate for what I needed it for,I loaded what I bought, took stuff to my new location and unloaded by myself and saved a of money a mover would have charged!! A good service for a do it your-selfer like me.

RICHARDANTHONY F. 
Rating:
3.0

Customer did not leave a comment.

Dennis M. 
Rating:
2.0

The truck wasn't horrible, let's just say that I gave it back in better condition than I received it. Also dealing with Lou's I felt that they made the minimum effort.

William B. 
Rating:
5.0

everything was superior. great service.

ROBERT O. 
Rating:
4.0

Customer did not leave a comment.

Dawn S. 
Rating:
5.0

Customer did not leave a comment.

Nicole R. 
Rating:
3.0

the owner couldn't be there. had to let me in via his phone a nd dispatched by uhaul. didn't get my appliance cart i had requested so I paid for it and never got ot.

RAYMOND B. 
Rating:
1.0

Customer did not leave a comment.

Reid L. 
Rating:
4.0

Customer did not leave a comment.

David N. 
Rating:
3.0

Customer did not leave a comment.

Sharon T. 
Rating:
5.0

Customer did not leave a comment.

daniel L. 
Rating:
5.0

Customer did not leave a comment.

Yogesh D. 
Rating:
4.0

Customer did not leave a comment.

Ronald J. 
Rating:
2.0

Dont send them to Lous Auto Repair to pickup trucks.

Josh E. 
Rating:
3.0

Business owner did not seem to know that reservations had been made online and was not prepared for me to pick up the vehicle. Also, the bill was incorrect and needed to be corrected.

JOSEPH T D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
1.0

Returned the rental on a Saturday. This location reported I returned it Sunday (A day late) and I was charged an additional fee. Was also very difficult to find the place or any sign of it being a U-Haul location

Kevin C. 
Rating:
2.0

The guy working struggled with paper work and was barely in the garage. We we're supposed to pick up at 9am he made us wait until after 10:30am because he needed to go somewhere. We arrived at 11am he was still not there. We could not get the uhaul until 11:30am. We also put down for renting a dolly, which was not even given to us. We go to return it he is nowhere to be found during operation hours. We wanted to make sure everything was processed correctly but he was not there and did not answer our call or text message. We ended up just leaving the keys in the drop off box. If you need to move fast and by your time. I do not recommend this location at all. You have to accommodate him rather than him accommodating you.

Sandra S. 
Rating:
5.0

Customer did not leave a comment.

JUDY T. 
Rating:
5.0

Customer did not leave a comment.

William M. 
No reviews have been submitted for this location.

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