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MARK L
Customer Reviews for Low Country Tops
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lee Ann was extremely helpful in her suggestions with our move!
roger rVery easy to work with and very easy for pickup and return
DAVID SNot a thing. Great experience
STEVE GExcellent service! The texts before the rental with location pictures, directions and other information was very helpful. And the rental appointment was handled very well.
JACK HVery knowledgeable and great to work with. Was explained how everything worked with equipment and contract. Communication was excellent.
John BGreat customer service!
JO LFantastic service and wonderful staff
TRACEY TBest experience ever with a uhaul dealer. Highly recommend!
PHILLIP KExcellent service...wouldn't go anywhere else
CARRIE OShe had me checked out within 5 minutes-met me as I drove in and directed me where to park the trailer.
Nick PThis was my second time returning to this location. Leanne was helpful and very accommodating. Would recommend pick up and drop off to this location?
PETE TLeanne is the best!!!
Michael BLeann is a ray of SUNSHINE on the darkest of days!!! Thank you soooo much for showing how very much you care about each and every customer.
MILTON WLeigh Ann always goes above and beyond, excellent customer service
CECIL HAbsolutely nothing! Leanne is the best! She runs a top notch Uhaul operation, cares about her customers, and goes the extra mile. I would drive miles to use her location over any others. .
CINDRA WAlways love dealing with Low Country Tops and Leanne. Always greets me with a smile and helps me out with all my moving needs.
MICHAEL LGreat drop off….always helpful.
HENDRIKUS SLeanne was great to work with.
MARK EThe lady that helped me was great, she was nice enough to answer her phone after she was off for the day. I called to inquire about dropping it off the next day since it was already after hours for her. She was kind enough to wait for me at the location even though she was done for the day. Very quick and easy to finalize the return. Would use this location again for all future needs.
PETE TThe communication and service was fantastic!
LARRY SBest uhaul experience ever!!
KEITH PGreat experience
KRISTI HLeeann is great to work with and is always willing to go the extra mile to make sure you get what you need.
ROBERT BLeann had helped us a few months ago with a 20’ rental truck and we knew then we would be needing another. It was never a question that we would use Leann’s services again. She goes out of her way to make things happen. She is sweet and a hoot to be around! She said she has been in the business for thirty some years and as long as she is around, Big Tops is the only UHaul in the area we will use.
MICHAEL BLeann is amazing, we have worked with her a few times and always have excellent service and interactions. She is the reason we contninue to use uhaul services.
Kristin KNothing. Leeann was awesome
BRUCE MLeann was great, she had all my equipment ready and had a good check out and checkin
DAVID SGreat service and the location is easy to get in and get out. All very good!
ROBERT MNothing. Each and every time I use this U-Haul location everything is perfect - especially the communication and help getting hitched or loaded. Leeann is the reason I only rent from her. She’s the owner and she personally takes care of you.
LISA CShe was wonderful to deal with and made our rental super easy for rental and return :)
TARA CI had an older vehicle so it was well used but did the job. The owner could not have been more accommodating and for that reason I would not hesitate using the franchise again. There are certainly newer dealerships available but no one could have been nicer. Thank you.
LISA BLeann (the owner) is Fantastic. Very knowledgeable about all the equipment she rents. Her property is easy to get in and easy to exit. I moved away from Murrells Inlet 3-years ago and I continue to do business with Leann because of her Customer Service and Friendship. I Highly Recommend "Low Country Tops" Marcus Areli's
MARK DLeanne is a sweet heart and she’s on top if things. She’ll get you taken care of.
SETH YThis dealer is excellent. They offer good customer service, useful advice, make the contract process easy, and very pleasant on an interpersonal level. The entire rental and return process was a snap.
James BThey are Quick, Efficient, Professional and Courteous. Couldn't ask for a better experience. Highly recommend !!!!!
JAMES NAbsolute Best
L LNothing, the agent that checked me in was amazing.
JOHN MGreat customer service we enjoyed our experience will definitely be going back again
Robert HGreat experience! Thank you. Will definitely use again and tell others as well
SANDRA WLeeAnne did a great job. Nothing needs improvement. Always so accommodating.
PATRICK SA+ customer service.
TAMMY CVery different experience here. We were never going to rent from U Haul again until we went here for the drop off. The people here were pleasant and helpful. Because of this we will consider U Haul in the future but not the location in Chapin.
STEVEN EThe woman that helped us get our UHaul ready to go was amazing. She was very helpful, detailed, and made our renting experience extremely smooth. We really appreciate her and how professional she was. Thanks so much!
CATHY DLeann is wonderful
ROBERT CLeeann ALWAYS takes care of me. The Best!!
LISA CMy experience was good here and the lady that assisted me was very helpful.
NATASIA HLeann was absolutely fantastic to work with, she was very kind, knowledgeable about all U-haul products and an overall amazing person. Leann is absolutely a great asset for any business and im looking forward to my next endeavor with u-haul at her location
ROBERT MLeann is AMAZING! She’s very professional, talented and knowledgeable!
RAYMOND MLeeane is great She is a true caring professional
DONALD RLeanne is amazing! Friendly and helpful and very organized.
RICHARD CDrop off went very well. Thank you.
THOMAS RLeann was fantastic to work with! She made the entire process a breeze. I would highly recommend using this location if you’re looking for a hassle free rental.
CHRISTOPHER GAlways outstanding customer service
ERNEST TLeAnn was wonderful, friendly, informative and helpful. Would definitely recommend
RICHARD NEarner operator was very nice and shared me things about the trailer that the other people never mentioned to me
CHRISTIAN BExcellent customer service, super friendly. Knows what she is doing!!!!
DAVID SThe rental of the UHaul trucker this location was seamless. Thoroughly explained all terms & conditions, cost & fees and provided copies of lease, agreement, photo of dashboard in truck before and after for full transparency, ptovided Roadside assistance & phone number& contract # in case it was needed by text. When I returned the truck, again it was a seamless and in a timely manner. I would highly recommend that you see LeAnn gir your truck rental needs. Pat White. 8/21/2025
PATRICIA WGreat experience !!
EVAN RThe lady here was EXTREMELY helpful and courteous. I would definitely use her again!!!!
CECIL RGreat pre-pickup communication. Friendly and fast check-in and pickup. Excellent customer service
ALLEN KGreat experience, customer service is top notch. I’d definitely recommend this location to anyone looking to rent a U-Haul truck or trailer.
JOHN D