Nothing to improve! This location is the best in the area. It’s the only one I rent from.
STACEY R
Customer Reviews for Low Country Tops
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep doing what you are doing.
TERENCE AVery courteous service both before the rental and at return time.
JOHN PLeanne provided excellent customer service. Explicit instructions with clear communication. She made a first time experience for us go smoothly and in an expedient manner. We would highly recommend her services to anyone in the market to rent a U Haul truck.
Diana Hkeep up the good work
FRED CEverything went so smooth. I would definitely recommend and rent again from there
MATTHEW WLeanne was awesome! Very friendly and helpful!
GREGORY RWell done. Thanks
RICHARD SLeeann as goooood
DENNIS MLeanne is absolutely amazing! We were stuck in a very stressful moving situation and didn't know exactly what equipment we needed to make a successful move. Leanne took the reins, modified our reservation, and made everything work out far better than we could have ever expected. We simply can't say enough wonderful things about Low Country Tops and specifically Leanne. Again, absolutely amazing! You provide so much more than an amazing U-Haul experience. Leanne, thank you from the very bottom of our hearts. Mike & Glenda.
MICHAEL MThe whole rental experience, from pick up to drop off, was outstanding.
John CThis is my go~to spot because she always goes above and beyond.
Elise MNothing that I can think of. Everything was excellent!! Well done Leanne!
ELIZABETH STruck was pulled out & ready to go. Pricing was reasonable & owner was very professional & explained the rental process thoroughly!
Michael EI had to travel an extra 20+ miles to pick up and return the truck that I needed which resulted in in an extra milage charges @ $.99/ mile. The U haul facility near me "Electronics Unlimited' is less than 2 miles away, I made the reservation well in advance U Haul should have made an effort to provide the requested truck at this location.
RICHARD GAbsolutely the Best place to Rent a Truck or trailer in all areas Garden city, Surfside, Murrells inlet. The Wonderful Lady that runs this place is the main reason ill never go anywhere else she is Professional, extremely kind absolutely the Best Costumer service
THOMAS DIf you need U-Haul, get it here! Leeann is the best! I needed to rent a motorcycle trailer and she even came out and hooked it up.for me. The trailer was in nice condition and Leeann was very accommodating. A pleasure to do business with.
MICHAEL GThe lady there was great, called up and need something at last minute and she said she had me covered. Got there and she hooked up the trailer with and I was ready to go!
DAVID SGreat customer service!
Bobby HGreat location, easy and convenient to drive the to the UHUAL location. Service was excellent and very accommodating. I would recommend your company to anyone that needs to move furniture. if’s great to know that they also have a selection of different size trucks.
KATHRYN CHad a great experience!
RICHARD SKEEP ON DOING WHAT YOUR DOING !
LOUIS OLeeanne is very professional and congenial. Her pleasant disposition makes the customer experience delightful beyond expectations!
DAVID FLeanne is a delight to work with!
ANTOINETT SLeann is an awesome local provider, and very accomodating. I will continue to use her for any truck rental needs I have! Highly recommend.
KELLY SNothing
MARK LLee Ann was extremely helpful in her suggestions with our move!
roger rVery easy to work with and very easy for pickup and return
DAVID SNot a thing. Great experience
STEVE GExcellent service! The texts before the rental with location pictures, directions and other information was very helpful. And the rental appointment was handled very well.
JACK HVery knowledgeable and great to work with. Was explained how everything worked with equipment and contract. Communication was excellent.
John BGreat customer service!
JO LFantastic service and wonderful staff
TRACEY TBest experience ever with a uhaul dealer. Highly recommend!
PHILLIP KExcellent service...wouldn't go anywhere else
CARRIE OShe had me checked out within 5 minutes-met me as I drove in and directed me where to park the trailer.
Nick PThis was my second time returning to this location. Leanne was helpful and very accommodating. Would recommend pick up and drop off to this location?
PETE TLeanne is the best!!!
Michael BLeann is a ray of SUNSHINE on the darkest of days!!! Thank you soooo much for showing how very much you care about each and every customer.
MILTON WLeigh Ann always goes above and beyond, excellent customer service
CECIL HAbsolutely nothing! Leanne is the best! She runs a top notch Uhaul operation, cares about her customers, and goes the extra mile. I would drive miles to use her location over any others. .
CINDRA WAlways love dealing with Low Country Tops and Leanne. Always greets me with a smile and helps me out with all my moving needs.
MICHAEL LGreat drop off….always helpful.
HENDRIKUS SLeanne was great to work with.
MARK EThe lady that helped me was great, she was nice enough to answer her phone after she was off for the day. I called to inquire about dropping it off the next day since it was already after hours for her. She was kind enough to wait for me at the location even though she was done for the day. Very quick and easy to finalize the return. Would use this location again for all future needs.
PETE TThe communication and service was fantastic!
LARRY SBest uhaul experience ever!!
KEITH PGreat experience
KRISTI HLeeann is great to work with and is always willing to go the extra mile to make sure you get what you need.
ROBERT BLeann had helped us a few months ago with a 20’ rental truck and we knew then we would be needing another. It was never a question that we would use Leann’s services again. She goes out of her way to make things happen. She is sweet and a hoot to be around! She said she has been in the business for thirty some years and as long as she is around, Big Tops is the only UHaul in the area we will use.
MICHAEL BLeann is amazing, we have worked with her a few times and always have excellent service and interactions. She is the reason we contninue to use uhaul services.
Kristin KNothing. Leeann was awesome
BRUCE MLeann was great, she had all my equipment ready and had a good check out and checkin
DAVID SGreat service and the location is easy to get in and get out. All very good!
ROBERT MNothing. Each and every time I use this U-Haul location everything is perfect - especially the communication and help getting hitched or loaded. Leeann is the reason I only rent from her. She’s the owner and she personally takes care of you.
LISA CShe was wonderful to deal with and made our rental super easy for rental and return :)
TARA CI had an older vehicle so it was well used but did the job. The owner could not have been more accommodating and for that reason I would not hesitate using the franchise again. There are certainly newer dealerships available but no one could have been nicer. Thank you.
LISA BLeann (the owner) is Fantastic. Very knowledgeable about all the equipment she rents. Her property is easy to get in and easy to exit. I moved away from Murrells Inlet 3-years ago and I continue to do business with Leann because of her Customer Service and Friendship. I Highly Recommend "Low Country Tops" Marcus Areli's
MARK DLeanne is a sweet heart and she’s on top if things. She’ll get you taken care of.
SETH YThis dealer is excellent. They offer good customer service, useful advice, make the contract process easy, and very pleasant on an interpersonal level. The entire rental and return process was a snap.
James BThey are Quick, Efficient, Professional and Courteous. Couldn't ask for a better experience. Highly recommend !!!!!
JAMES NAbsolute Best
L LNothing, the agent that checked me in was amazing.
JOHN MGreat customer service we enjoyed our experience will definitely be going back again
Robert HGreat experience! Thank you. Will definitely use again and tell others as well
SANDRA WLeeAnne did a great job. Nothing needs improvement. Always so accommodating.
PATRICK SA+ customer service.
TAMMY C