Customer Reviews for Low Country Tops
(U-Haul Neighborhood Dealer)

785 reviews

4770 Hwy 17   Murrells Inlet, SC 29576

(843) 651-7669

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 651-7669

4770 Hwy 17
Murrells Inlet, SC 29576

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had a last minute need for a u-haul and this location had one truck on the lot. I got it rented and on my way in a matter of minutes. I was able to get my stuff moved and the truck back before closing. The truck I rented was already planned for someone else however when I promised to return it that day they let it go to me. They didnt have to with no guarantee. They were great and I highly recomend them to anyone in need of a u-haul. Thank you so much .

GARY M. 
Rating:
5.0

Very kind and accommodating owner! So helpful and upbeat! I won't go anywhere else… I will recommend to others.

BOBBI M. 
Rating:
5.0

Customer did not leave a comment.

CLEVE H. 
Rating:
5.0

Nothing it was a great experience

Kyle H. 
Rating:
5.0

to drop off rental with mobile app you should put an alert to start the process before locking the car and putting key in lock box - had no idea that pictures would be requested and was not possible to take them

John C. 
Rating:
2.0

made to feel she gave a good deal not!!!!

ROBERT B. 
Rating:
5.0

This U-Haul site is always clean and Lee Ann is very pleasant to work with!!

WILLIAM B. 
Rating:
5.0

What a great place! Very friendly ! Always use this place

CHRISTOPHER O. 
Rating:
5.0

Nothing. This place is great! She works with you to figure length of time you need the vehicle for the best price.

ALAN S. 
Rating:
5.0

Excellent customer service, I got a call once I booked on line. Everyone was friendly and very helpful. Will go back to this location again.

JOSEPHG L. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

LINDA ROSE H. 
Rating:
5.0

Customer did not leave a comment.

Madelyn K. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

HARVEY C. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Get them some newer, better quality equipment to rent.

JOHNNY R. 
Rating:
5.0

Customer did not leave a comment.

Ellen S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Thank you for an easy transaction. I will be back

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

Ira G. 
Rating:
5.0

I was very pleased with the whole process especially the location and the awesome young lady who helped me. She went above and beyond to make moving my father a much easier experience.

Carrie A. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP W. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
4.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

LeAnn is great, friendly , professional, and always helpful,

DANIEL P. 
Rating:
5.0

Grest Great Service!!!

KATHERINE U. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Leeann was great! She made the whole process simple and easy!!!! Will rent there again!!!

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

Bradley O. 
Rating:
5.0

Leigh Ann was very professional and pleasant to work with.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Alfred K. 
Rating:
5.0

Wonderful folks. Don't change!

ST CLAIR G. 
Rating:
5.0

Customer did not leave a comment.

ERNEST T. 
Rating:
5.0

Customer did not leave a comment.

BERNARD A. 
Rating:
5.0

Employee was very nice and helpful when we turned in the truck.

Suzanne B. 
Rating:
5.0

My first time renting from U-Haul ! The young lady made it very easy and explained everything!! I will be going back to this location if I ever need a U-Haul truck again

CAROLYN S. 
Rating:
5.0

Customer did not leave a comment.

CHAD E. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

Most likely an exception for this site but the truck I received came in late the night before and I picked it up early on a busy morning at the site. She had not even had time to see the truck's condition. This is a beach location and there was quite a bit of sand, snack chips, and wrappers on the floor. Not a big deal for me as I just swept it all out before I moved, but I would assume others in our communities would pitch a holy fit over something as small as that. I wouldn't want a really cool lady and location to be dinged for something like that.

John D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

I appreciated the personal attention and advice when I picked up my rental trailer!

DENIS Y. 
Rating:
1.0

U-Haul had a location in their system that was not a provider anymore. I dropped the truck off as instructed only to receive a text the next day telling me to take the truck to a different location. I spent hours on the phone resolving. Poor experience. Will not rent again.

RAYMOND T. 
Rating:
5.0

The equipment was clean. The truck blew out a rear tire about 10 miles into my trip. I called roadside assistance and was on hold for 30 minutes before I finally gave up. Used the website to successfully get help much quicker then the 800 number. Two and a half hours after I broke down, I received assistance. Bubba with the roadside help was friendly, and replaced the tire quickly. Positive experience with Carolina Auto and Truck Parts. Lee Ann at the pickup location is an AWESOME asset to your company. Kind, upbeat, positive, helpful. What an awesome personality. What the world needs is more people like Lee Ann.

JENNIFER M. 
Rating:
5.0

It was an awesome experience renting the truck from this location. Very friendly staff. Both the pick up and drop off went smooth and quickly.

EDWARD K. 
Rating:
5.0

Great place and good people

evertte B. 
Rating:
4.0

Customer did not leave a comment.

REGIS N. 
Rating:
5.0

Excellent service

Euclides A. 
Rating:
5.0

Nothing at this point. This facility is well run. Leanne is the best at providing customer support. I will continue to use this facility for all future needs.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

DAVIDPAUL W. 
Rating:
5.0

Leeann was such a pleasure to work with when reserving the trailer. In person she was even better and made the process quick and easy. Greatexperiebxe, love U-haul!!!!

DOROTHY B. 
Rating:
4.0

LouAnne was very pleasant and helpful. I will go there again when I need another rental

ROBERT C. 
Rating:
5.0

Very accommodating owner/operator

WILLIAM B. 
Rating:
5.0

LeeAnn was friendly, professional and very client-centric! Very easy to work with!

John B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Leanne was really helpful and excellent

Stephen O. 
Rating:
5.0

I originally had my reservation for Georgetown location well on advanced. Tgey didn't have my truck or any truck. Luckily this location which was 40 miles away was extremely accommodating and helped me in a stressful situation. I was not happy with uhaul location in Georgetown but extremely happy about this location

AZIN J. 
Rating:
5.0

Lee Ann was most helpful and accommodating. I will rent from this place again. Thank you.

JAN C. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Easy easy easy.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Randall E. 
Rating:
5.0

No improvement needed. Leann was the best of the best in customer service. Such a caring and can do attitude.

SHARON N. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Fantastic customer service, second tome doing business here, would highly recommend!

Michael W. 
Rating:
5.0

Such a sweet and funny lady. She could tell I was a one way driver (non-backer). Check in was quick using her mobile phone. Location was perfect.

LISA C. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

When dropping off truck in Whiteville NC, I attempted to call the Uhaul contact number for 40 minutes. The recording repeated that my wait time was 5-10 minutes. Never happened. The drop off experience was somewhat difficult. Getting the decimal moved on recording mileage was problematic. Hence the attempted call.

DAVID S. 
Rating:
5.0

Leanne was very friendly and helpful. She made the experience pleasant.

BERNICE C. 
Rating:
5.0

Customer did not leave a comment.

Austin L. 
Rating:
5.0

Customer did not leave a comment.

DAVIDALLEN B. 
Rating:
5.0

Lee Ann was superb and very helpful.

John H. 
Rating:
5.0

This is literally the best uhual location I have ever used!! I've used uhaul many times as I was previously in the military and moved all over the country. This is hands down the best location they have. The staff is super friendly, ALWAYS willing to help, and takes great care of their customers. I have returned to this location multiple times to move my home , my business , family members , and will continue to refer!!!

CHRISTOPHER C. 
Rating:
5.0

Leann was immediately responsive as soon as we pulled in, and within a couple of minutes were were ready to proceed in our own vehicle. Thank you!

JOHN H. 
Rating:
1.0

after 4 attempts driving to find a drop-off location in Murrells Inlet area from the internet was able to find a location by calling uhaul center. spent an hour driving around Murrells Inlet area trying to find the location.

kirk M. 
Rating:
5.0

Excellent customer care above n beyond assistance.

LYNETTEJ V. 
Rating:
5.0

Leann was extremely helpful and accommodating!

TRINETTE R. 
Rating:
5.0

Loved these folks ! If you want great people - GO HERE !!!

WILLIAM H. 
Rating:
3.0

Pickup was friendly and quick, however, I received broken equipment.

Kourtney R. 
Rating:
5.0

Service was excellent. Leeann could not have been nicer. She did a great job hooking the trailer up to my vehicle. She is a great representative for U-Haul.

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Keep up their dedication to top service

WILLIAM O. 
Rating:
4.0

I wanted to rent a pickup truck for a reason .. no one had one. When I spoke with dispatch guy he said you really didn't have many so I had to accept a 10' box truck. Had I known that, I would have kept looking at other vendors. The truth would have been appreciated at reservation.

ERIC C. 
Rating:
5.0

Budget rental canceled my reservation at the last minute b/c they didn't want me to return the truck to charlotte due to the gas outage (colonial pipeline). U-haul stepped up - thank you!!!!

PETER B. 
Rating:
5.0

Leann at Murrells Inlet SC was very helpful in organizing our movement to Jasper Ga and she took great interest in all our problems with selling and buying a house. Thanks so much for making things look easy

DONALD S. 
Rating:
3.0

Customer did not leave a comment.

MARK B. 
Rating:
4.0

Customer did not leave a comment.

stephen L. 
Rating:
5.0

none...

JOSEPH B. 
Rating:
5.0

Leanne was a god send we just relocated here and she was so helpful highly highly highly recommend her

LINDA R. 
Rating:
5.0

Everything was quick and properly done

EDWIN H. 
Rating:
5.0

Free beer on drop off....

CURTIS H. 
Rating:
5.0

Excellent service Steph was so helpful and easy to work with in and out in just minutes

HAROLD D. 
No reviews have been submitted for this location.

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