Customer Reviews for Lube Management

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lube Management

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DIANE L. on

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Checking in was in was easy and the guys were all very nice!

Jessica L. on

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Very rude and unprofessional I was supposed to have the Uhaul for 24hrs returned the Uhaul in less then 24hrs and I was double charged for everything... They overdrawn my bank account making me have overdraft fees... Have always used Uhaul over any competitors... Will be using other truck options in the future... Very disappointed with Uhaul... Has definitely went downhill over the years!!

GENE R. on

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I prefer a place that does Uhaul and nothing else.

Jeffrey L. on

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The shop was busy with regular customers (ex oil changes) but they were courteous and apologized for the short wait. No concerns at all.

richard s. on

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gary d. on

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Mark P. on

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Very friendly and helpful

don g. on

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Manager was awesome, very friendly, great service!!

Andrew S. on

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I would clear the snow off the trailer before letting the customer drive off.

Richard S. on

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I was actually switched to another location by U-Haul. But the manager at the Lube facility switched me to a truck there. Perfect! they were great and considerate.

Cynthia B. on

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All was good for my trip.

elise b. on

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Everything was great

GENE R. on

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The moving blankets were wet and smelled. The location was not well marked as it was part of another business

ROBERT M. on

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I picked up a truck that had a hole in the right front corner of the box. The manager suggested i buy the insurance incase it rainned because my stuff would be messed up. I felt that 1st of all u haul should of not rented me a truck that had been damaged 2nd if u haul was going to rent me a damaged truck they should have given me the insurance 3rd if u haul was going to rent me a damaged truck they should have given a discounted rate I was not able to load the truck as i wantedin fear that if it rained my stuff would have gotten damaged

Christina H. on

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Would have helped if we was able to have the truck longer. We had to rush our moving so we could get the truck back in time for the next person

James S. on

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Thank you service was great. Very pleasant

James S. on

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Anna B. on

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Thank you all so much you all are life savers

Tim C. on

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Dont lie to me.Said we would receive a AAA Discount , only to find out that you do Not offer any discount after we committed to the contract. You got me this time. NEVER AGAIN.

Beth P. on

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Mary H. on

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amanda r. on

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Lillian M. on

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Henry H. on

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Linda R. on

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NATHALENE L. on

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william h. on

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Pamela R. on

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Top notch customer service. I would definitely work with them again.

Terence R. on

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mike y. on

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joseph k. on

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Add a ramp to the truck. It had no ramp

TYLER B. on

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Andrew S. on

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joishka m. on

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Damion M. on

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Everything was great. The gentleman that helped me was very professional and knowledgeable of everything. He made sure everything was safe attached properly and working well. He also gave me advice on how to load the trailer and safe driving instructions regarding speed limit. I felt very safe and comfortable as I left the rental facility.

WENDELL S. on

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Steven M. on

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RICHARD R. on

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The service was beyond excelliant.

CHARLES S. on

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It was rediculous that I had to go to a different location other than the preferred to pick up the equipment. Rediculous that i possibly would have to get the truck at one place and the trailer at another place based on how much the charge was for the rental.