Upon arriving to pick up my U-Haul Moving Truck I conducted the requested inspection before driving the vehicle back to start loading my belongings. Upon inspection I documented that both cables for the loading door were extremely loose. Then upon arriving to the location it took multiple attempts to open the loading door ( took 2 people and even that was very straining ). I would definitely not recommend letting another customer rent this truck until that door is fixed . Then upon leaving my location to close the door was also dangerous as the door had no resistance to slow it down when it was closing and instead very quickly slammed closed. I will not be renting from this location again and most likely will not rent from U-Haul as I paid almost 90$ for shotty equipment.Andrew M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Youngstown, OH 44505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everybody at this location was kind and conscientious! Very professional and answered all of my questions without making me feel like an idiot. Would highly recommend to anyone I know!Ray B.
Was charged a hook up fee that was not part of the quoteFred G.
Went to location in Warren but no truck. Eventually sent me to location on Belmont Rd in Youngstown where I waited nearly an hour. Was entitled to $50 since no truck but was required to return to original location first which I could not do. Lost over 2 hours of time plus driving all over the place while I was paying people to help in my move. Ridiculous!Steve L.
I had confused my reservation but they were patient and helped me to get the truck and get going. Can't thank them enough!LARRY W.