Customer Reviews for Lucky Stop #1

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lucky Stop #1

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James F. on

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Dave J. on

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Lynda R. on

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Kind and patient during all components of transaction...start to finish

Ashoneka B. on

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Make sure that your vehicle is clean and not damaged my vehicle I rented on yesterday was very dirty inside and had blood stains on the seats on the side I was very unsatisfied but had no choice cuz I had to move and it was late took me forever to get my truck I was very unsatisfied I will not use this location anymore.and they need to know their prices when you call in the lady quoted me one price I got to the place and it was another price I wasn't happy about that.

Paige D. on

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There were some technical difficulties but they were overcome and they put the customer first

Stephen K. on

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Craig P. on

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Fantastic customer service!!!! And with a smile!

Beth L. on

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Truck did not have a ramp which was the point to move a piano. No flat dollies where available either at my location

Robert P. on

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two clerks

Chad W. on

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Christopher Z. on

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Mobile reservation was easy and quick. Staff was very helpful and friendly with the questions I had.

ERIKA S. on

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Joesph R. on

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This location is a busy gas station/convenience store, which does not have enough staff. The young lady trying to rent the truck to me did everything she could, but the store/gas station was extremely busy. Also, she was not trained on the rental procedure and had to call the owner to assist over the phone. The rental process took over an hour to complete and I made all the arrangements for the truck days before.

George C. on

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Store prices are higher than what is advertised.

STANLEY C. on

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Echo P. on

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Phillip F. on

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Mathias M. on

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phillip K. on

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The cashier was so nice i would come back because of her the best person i ever met just so nice made my day thank you for hiring her .thank you..

karen C. on

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kevin B. on

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Edana P. on

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CHARLES P. on

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Brendilyn G. on

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NEVER use the 24/7 check in process, it is tedious , not convenient and time consuming. It caused me a major problem and expense because it would not allow me to ad safe move even after I clearly informed verification team member via CHAT, through the process they never added it, the store rep could not assist me after I begun 24/7 check in process it was out of her hands.... 10 minutes later a fender bender and I had no coverage, I ALWAYS purchase coverage... online reservation wouldn't allow it either and I tried making another reservation.... as you can see 2 reservations.

Krista H. on

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They were super helpful and friendly. Was a great experience.

Richard A. on

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Kaitlyn F. on

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Joe M. on

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Marsha M. on

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MELBA B. on

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MAUREEN L. on

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Dean C. on

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