Friendly service I would rent equipment here. Very helpful pleasure to talk with . I felt like they went out of their way to help me.KEVIN H.
Customer Reviews for Luedeman Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer was perfect for our needs, and towed well. The people at Luedeman Auto were wonderful to work with as well. I would recommend UHaul equipment, and Luedeman for the place to get it.Henry N.
Upon returning the truck after store hours, the website was again, not working. It took us 45 minutes to complete our return. Overall, our experience with UHaul made our move more stressful and we will not be using this service in the future.Brandon H.
Customer did not leave a comment.RONALD S.
Customer did not leave a comment.milissa J.
Only location in Seymour that I will rent from the lady in the office is very sweet and the gentleman alsoamy M.
Excellent customer service and friendy professional staff. 10 out of 10 at this location!!Matthew M.
Customer did not leave a comment.Isaac C.
Keep up the good work and thank you for everything!!Heather F.
Friendly very pleasant to talk to and all the way wonderful. Thank you for helping me to be able to move the items I needed to.tyrrona L.
In and out in less than 10 minutes.Shane A.
Customer did not leave a comment.william G.
No issues. Everything was ready for us upon pick up.Kevin H.
Customer did not leave a comment.Eric L.
I was charged for fuel when the gas gauge was left exactly where it was when picked up. I should have taken a picture so I could dispute it but I did not. Very disappointing.Allen P.
This group of people was amazing to work with!Meghan M.
Great customer service !! Very friendly and accommodating to needs we had. I would definitely rent from them again.Russell S.
inside windshield was spotted as if a spray affected cleanliness of glass. trash on drivers cabin floor. Sticky dried fluid in cup holders. Pillows inside drivers cab. Side door mirrors hard to see thru due to not very clean. Doors in drivers/passenger area very hard to close fully.Greg M.
Customer did not leave a comment.Jack M.
Customer did not leave a comment.Steven P.
Customer did not leave a comment.DONALD P.
The business was closed when I picked up the truck so I did the 24/7 self service. It was intimidating at first, but it was actually pretty easy once I did it.cathy T.
The young lady was very helpful, knowledgeable and friendlyLori B.
Customer did not leave a comment.Amanda T.
Luedeman Auto went out of their way to find an auto transport trailer at another location, picked it up and had our 26' truck and auto transport hooked up and ready at 9:00am the following morning. I highly recommend Luedeman Automfor anyone's U-Haul needsLarry S.
Except for computer glich all was greatTHOMAS B.
Customer did not leave a comment.Haley N.
Everything was good here. Just as it was explained.James D.
This unit could probably use a front end alignment as it wanted to pull somewhat to the right while driving. It could eventually become a safety issue. Other than that, it was a A+ experience.NANCY S.
Customer did not leave a comment.DENNIS R.
Luedeman's was exceptional. They helped make this move carefree.Fred G.
Customer did not leave a comment.Pamela B.
Customer did not leave a comment.Ryan H.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.CLAY B.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.Michael M.
I am very satisfied with the service I receive from the wonderful people at this location. They are always very nice and helpful.Regina H.
Small parking lot so difficult to maneuver 26' truck. I was picking up a car transporter in route to my destination. I had to load the car on the side of a nearby road. No instruction on how to use car transporter.Jim C.
Was at night time so did it myself for drop off. Sure I'll recommendSHAWNA D.
Customer did not leave a comment.barry K.
Customer did not leave a comment.Patty M.
Customer did not leave a comment.al M.
Customer did not leave a comment.Ray B.
Nothing. Everything was greatkristy W.
They took real good care of me, making sure everything was hooked up for me, so I could have s safe trip.Mark B.
Extremely accommodating!brian H.
Christina at Luedeman Auto went above and beyond to help insure the pricing and rental schedule was correct. I had been told on the phone one price, but the rental showed another. I also needed a couple of extra days and the pricing was different than what I was told. Christina then called someone to have the correct pricing put into the system. This level of customer service is hard to find and I greatly appreciated the extra efforts given. Thank You.Owen R.
Customer did not leave a comment.Jeffrey T.
Customer did not leave a comment.Robert W.
Always very friendly and very helpful! Thanks again!Gary P.
We returned the truck after Hours so unaware of the answer to the last questionsLaura B.
Customer did not leave a comment.Gary M.
Customers should NOT be allowed to reserve furniture/appliance dollies online if the stores have no way of knowing that one is reserved! I reserved a dolly with my truck for our whole house move. They didn't have one and the gentleman there said that they are never informed of a dolly is reserved. Thank goodness for Home Depot in our town or our move would have been stopped in its tracks! Boo to the online system!Catherine H.
Have the ability through uhaul to change drop off location even when not at the agreed location.Elizabeth C.
My credit card got changed 2 different amounts. I will definitely be going in Monday to talk to them! Not ok!tabatha H.
Everything was perfect!! The staff was so nice and helpful!! I will definitely be back!!Lisa G.
Person that owns it became violent because I was taking pictures after he accused me of damaging the truck I can see no damage other than what is all ready thereJack H.
Customer did not leave a comment.Hector M C.
Truck was hard to handle something wrong with steeringJudy H.
Vehicle was clean and well maintained.Owners explained all paperwork completely, will rent from here again.Phil A.
Customer did not leave a comment.MIKE B.
Excellent service, will always be my location to rent from. The best service around!! 5 Star!!!Se'Rina S.
My case was very specific since I needed additional verification buy for other customers like me it's better just to receive a call to help push things thru. However I'm impress with the app and the customer servuce, congratulations, keep it up.Ramon S.
Very nice people to do business! And will use them again!!!Jack H.
Customer did not leave a comment.Larry S.
Process was quick and easy. Low cost. Will use again next time I move!Robert E.
The truck was extremely dirty inside and out. A previous renter was a tobacco user, there was tobacco spit all over the entire cab and it smelled terrible. The inside of the windshield had such a thick film on it that night vision was next to impossible and very dangerous. The previous 2 trucks that we were rented were well maintained and clean, that was not the case with this one.Shannon O.
Nothing they are both very friendly and very helpful when you rent something there be it a trailer or a truck! Keep up the good work!Gary P.
Wasn't open when I was told they would be. Parking lot being fixed was hardly any room to pull truck inharold H.
Customer did not leave a comment.ZHEN Z.
Above and beyond service. Had stayed upwards of an hour past closing to make sure I got what I needed.bobby M.
Customer did not leave a comment.WILLIAM C.
Customer did not leave a comment.jim W.
Customer did not leave a comment.tracy B.
Best experience ever in renting a moving truck. Lady we spoke to was very nice, and helpful. I would highly recommend using this location if you are looking for a U-Haul to rent.Rodney D.
Worst experience I have ever had with U haul. The trailer appears to have been in fire related accident. In addition all parts were COVERED in grease .. likely from being pulled behind a diesel truck. I had grease on may hands no less than 5 times from touching anything related to the trailer. I plan to mention this to many of my close friends.Steve B.
Customer did not leave a comment.Bruce M.
Customer did not leave a comment.Jeffrey R.
The truck had a HORRIBLE stale cigarette smell, it was nauseating to be in it all day. The doors (driver and passenger) would not seal so even though they latched, there were big gaps between the door and the frame causing the ride to be very noisy. The pick up location was clean and new, but the lot was uneven gravel and difficult to drive on (they may be fixing it, not sure). The staff was very nice.Rebekah A.
Double check the trucks, it said no smoking on the window but when I turned on the AC it smelled like smoke from the last driver.PAUL K.
Customer did not leave a comment.Kirk M.
No one was available, and they were rude when they called me the next dayTimothy E.
Customer did not leave a comment.Carissa A.
I can't think of anything I would change. I ran into a problem and got to call them a few minutes before they closed and she answered the phone and took care of me. That made us very happy. Thanks for your help. Much appreciated. We will definitely recommend this place and go back for our uhaul needs.CHARLES R.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.denise F.
Customer service was great but equipment ( my rental trailer) seemed like crap .Malachi T.
Customer did not leave a comment.Gulena B.
Customer did not leave a comment.Jonathan I.
Customer did not leave a comment.Stephen C.
Customer did not leave a comment.Amanda H.
Customer did not leave a comment.Wendy G.
Customer did not leave a comment.Johnathan N.
Really don't have anything to add. Fast and friendly service.Mike Z.
Excellent service, very nice people, will use them again in the futureRegina H.
Customer did not leave a comment.JOSEPH G.
Customer did not leave a comment.James R.
Customer did not leave a comment.Danielle M.
The unit I rented needed new wiper blades installed.GARY P.