The location didn’t match up on my phone. There were no dolly’s in the truck.
Haley L
Customer Reviews for Lumber Yard FSBS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the equipment available and allow customers to start once they complete check in. Check in time should not be included in rate.
Megan HI had to wait over an hour due to the pickup boxes being gone and it pushed my entire day late.
Amber HEverything was awesome. Customer service was great. Return was awesome. I will recommend them and use them anytime I need a uhaul.
TARA GI had a great experience.. no complaints… pick and drop off a breeze… Mrs. D was amazing as well…
Yolanda TEverything was GREAT!
GLORIA SN/A
JIMMY DI'm a repeat customer, great place.
SERGIO CVery good service
Jose RI RETURNED THE TRUCK WITH OVER 1/4 TANK AND 3/8 OF A TANK SOMEWHERE IN BETWEEN NOW WHEN I RENTED THE TRUCK IT WAS AT 3/8 OF A TANK SO I WAS CHARGED $30.00 FOR FUEL SERVICE CHARGE AND $32.72 FOR FUEL CHARGE 8 GAL. THIS IS BULLSHIT TO CHARGE SOMEONE $62.72 FOR LESS THAN $5.00 IN GAS. THIS WILL BE THE LAST TIME I RENT FROM U-HAUL AND I WILL LET PEOPLE KNOW WHAT A RIPE OFF THIS IS.THAT IS NOT THE WAY TO DO BUSINESS.
ROBERT HI got charged for a utility dolly that I never got like three times if you gonna charge somebody for something make sure they got it
Derrick OLocation did not answer phone as I tried to confirm drop-off. Went there anyway and got lucky someone was there. Helpful staff on drop-off. Muddy parking area
ALEX BNone
STANISLAW RThomas was a big help and very polite. I will recommend UHaul to my friends in the area. Thank You.
BARBETTA SN/a
TREMAINE HHe was very courteous!
LETHA HTommy did an awesome job with getting me into my rental.
Louis Cnothing. everything was fast and simple
Michael GMr Kirk was professional, patient, informative, and very fair about his business. I would refer anyone to his location. Thank you!
La'Vale AEverythings its perfect thanks again
LIANA JGreat customer service!!
Michael BThe Uhaul rep at this location was very professional and went above and beyond my expectations.
Sheldon FUhaul dealer was professional, polite, straight forward. I'm not sure I can add value via critique. I would send a friend and would absolutely use this dealer again
Kenneth DCustomer service is immaculate. George in particular is always available to service your every need. Very knowledgeable and costumer friendly. He assures that you will be safe on your journey. Highly recommended.
Josette EVery friendly and curious people makes you feel welcome
Albert WI can’t think of anything that can be approved upon.
John PLocation was very close to moving site. Front desk was very helpful and drop off process was quick and easy.
Luis GI found this location and the people that worked there was excellent from start to finish I would recommend this location to all my relatives and friends. Thanks George.
Marsha FGeorge was awesome to work with and very communicative, highly recommend!
Emily MAlways so kind. Great customer service
Candy DIt was a last minute rental, I called to inquire and left a voicemail. Mr Johnny if I’m correct returned my call and answered all the questions I had. He was very knowledgeable and welcoming. Will rent again from him when needed again. Thank you.
Trichonne RFriendly staff. Quick and easy
tonie mGreat customer service!!!
Artimease DVery nice and professional staff, also price was excellent
harry wExcellent customer service. Very knowledgeable and informative. Wonderful management. Will definitely use this provider again!
david wThe staff was very courteous and helpful and I will surely use them again
Michael WGeorge was super helpful and friendly while picking up and dropping off my truck rental. The location was safe and easy to find and navigate.
KAYLIE OI've been getting my trailers from this property for more than 5 years and the customer service is excellent! Never had an issue. He explains the rules well and is very polite!
Ladarryl CThis is my go to u haul place
Deyon BThe process was instructive. The agent was friendly.
Claudia BFriendly, helpful, and convenient...
George OGary friendly helpful in courteous and professional.
DAVID RPure Perfection
Herbert RThis was my second time renting from this location and it is the very best experience you can have. George is the nicest and most accommodating of people and I could not think of renting from anyone else. There is nothing to improve.
Karl BExcellent service
Marla DNick was amazing. He was pleasant patient and polite. A great asset to your company. I will definitely come back for sure. 👍🏾 best U-Haul experience ever.
Toni EThis is by far the best location I have ever been to. The customer service is fantastic. They make sure you are well taken care of. 10/10 recommend.
Lauren HTe Staff is very pleasant. The manager George has been most helpful.
Stanislaw R