Customer Reviews for Lumber Yard FSBS

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lumber Yard FSBS

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Navraj K.
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Customer did not leave a comment.

Keith M.
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Great location. People working there very knowledgeable. A ++++++ i have rented here several times. Always a great experience.

Ricosha K.
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Nothing wrong with service provided. Everything was perfect.

Carl P.
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Everything was great

Christopher W.
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Truck needs some major work. Ignition would turn without a key, windshield wipers were shot, rear tire tread appeared to be separating

Mohammad A.
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Customer did not leave a comment.

Pedro R.
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Irvin H.
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I can't remember the name of young man that help me but he was really helpful and courteous. I will definitely use this location again.

Dell T.
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Do not let the location fool you. It might seem like an iffy location but customer service was excellent. We were running behind about 10 minutes after they were closing, and it was pouring down, and they did not hesitate to accommodate us. We will definitely return to them in the future.

Calissia C.
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Everything worked out really well.

Ricardo V.
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Incorrect mileage charged at rental location, but uhaul customer service helped resolve the issue.

Olumuyiwa O.
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Customer did not leave a comment.

Nellie J.
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Service I received was great.

Tracie P.
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Customer did not leave a comment.

John F.
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Everything was great and easy. In and out in no time.

Sonia Y.
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Joe H.
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kelvin R.
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Nobody was there to assist me. One of the owners stated via phone she send her brother to assist me. He never came. She also didn't close out my contract in a timely manner after I dropped off the auto tower.

Edward R.
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$.89 a mile is a little hefty I think.

Shonna S.
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Excellent and fast service

Jeffrey N.
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Expand rental line by including pick-ups

Shawn M.
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Customer did not leave a comment.

Christacia H.
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Tony T.
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Great service

Esther R.
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I have rented UHaul trucks quite a few times. This was the most seamless experience I have ever had. Thanks so much!

NATHAN WILLIE JR L.
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Customer did not leave a comment.

Dylan G.
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The rental was clean and well maintained. They were very polite and professional. Will rent from them again.

William C.
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Customer did not leave a comment.

Stephen B.
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Sharon S.
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Vanessa A.
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I love the fact that the location is close by. The attendant, Ms. Dee, was very kind and helpful. She had everything ready for me when I arrived. She is a 5 star in my book.

Anish T.
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Great service. Clear instructions and the staff is so friendly and nice.

David D.
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Customer did not leave a comment.

Hector B.
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Service was amazing. George went above and beyond in making sure the truck was clean and ready. Thanks George. Definitely will be coming back

arvelia H.
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Great customer service

Brent N.
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Great Service. Friendly and genuine Staff

Lauren N.
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Customer did not leave a comment.

David D.
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Jarvis E.
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Great!!!

Bob M.
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well done, helpful and knowledgeable staff. George did a good job

Jamie Z.
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They were very friendly and helpful!!!

JOY A.
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Customer did not leave a comment.

Andres H.
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Very helpful and friendly people working here. Place is clean and organized. Will use them again in the future thanks!

Chester M.
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The lady that assisted me with getting the U-Haul rental did an awesome job.

tamika E.
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We had a wonderful experience! The van was super clean. It was available and ready as promised. Customer service was excellent. We will definitely rent vehicles from here again!!!

Jerald D.
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Customer did not leave a comment.

Christopher F.
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Lumber Yard FSBS made renting a moving fan an easy experience. The location was easily accessible. Employees were friendly and easy to communicate with. Equipment was clean and in excellent shape. Check in/drop off process was efficient. Overall, great experience!

Damon G.
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You could possibly audit locations that are not primarily UHaul dealers(13722 Almeda Rd, Houston,TX) as they may be a bit unreliable.

Kaneetra S.
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I was serviced in a timely manner and was in and out. Definitely recommend them!

Tyrone M.
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Customer did not leave a comment.

Ben C.
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The clerks was very professional.

Felix E.
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Great people, great staff. I would come again.

Ryan M.
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The location itself was hard to find/hard to navigate. The lady working the front was great, we were running late and she stayed to make sure we got our uhaul and explained everything thoroughly.

GABRIELA F.
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Thank you

Christopher J.
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Had what I needed when I needed it.

Patricia A.
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I would definitely recommend this location to my friends and/or any acquiantance. The staff/owners are extremely polite, friendly and helpful.

Robert B.
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Customer did not leave a comment.

James M.
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Jennifer W.
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jim L.
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Jessie D.
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katherine D.
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i would recommend however the worker was late, could not find the keys when I came to pick up the cargo van. it was about 20 minutes.. but when I turned the van in, and it was no problem . it was different worker. George was nice guy.

Adrian M.
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Good customer service

Gwenette E.
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Open on time. Several customers were there waiting for the emoloyee to open the gate. He was late arriving. Computer wasn't functioning. I waited an hour to get a truck I reserved online thinking that it would expedite my rental. If I wasnr moving to a new how and picking up furniture I woukd have cancekled and went to another Uhaul facility. I woukd like to say that their customer service was excellent and they were very apologetic. They were also very knowledgeable about various truck options, add on equipment, etc.

Bridgette W.
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Customer did not leave a comment.

Andrew R.
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The team was SO nice and helpful! Thank you for excellent service! I will be back again next month for my move.

Rosanna M.
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additional charge pending 85.89 On my card have no idea why 5/6/20. Had to Ask for dolly both rentals not in truck

Nicole V.
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The van was an easy smooth ride. Thank you!

Rhome N.
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The service was great! Everyone I came in contact with was courteous and professional. If ever in need need of another rental, I will definitely go to the same place.

Thomas O.
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Customer did not leave a comment.

Vicky O.
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Marlon T.
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Dropped it off on Sunday even with stay at home (Covid 19) they were open. Not much of inter action. Told me to back it up the person un hitch it and I'm gone. No paper work to sign just on line check out.

Arent S.
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Customer did not leave a comment.

Nuri N.
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This is my favorite location for U-Haul .. friendly and very knowledgeable staff who accommodates their customer's needs

Terry J.
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Great Service

Alaysia C.
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Customer did not leave a comment.

Derrick R.
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Amazing customer service!

Tyra C.
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The gentleman that helped us was really nice and helpful. He accommodated us on a last minute rental for a fifteen foot truck. We were in and out in no time. Excellent service.

Cheryl W.
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Customer did not leave a comment.

Carl P.
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Best experience with a rental truck since I can remember! Me George was friendly, efficient and had the truck I reserved ready on time. All equipment was exactly as expected and worked great. Will definitely recommend this location!!

Brian G.
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Amazingly friendly service and the experience was pleasant and quick! I'd recommend this location to everyone looking for this type of service.

Derrick R.
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Property owner was super nice and helpful. I'll definitely be back!

william B.
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Very informative ad's courteous service.

John H.
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Customer did not leave a comment.

Nicholas H.
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Jesus M.
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David G.
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Constance C.
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Mr. George was nice, friendly and informative. He explained the return policy. I was very pleased with Mr. George service. The mobile app did not pickup the uhaul location on w Riley so I had to call the 1800 number and she helped me

Jimmy F.
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Customer did not leave a comment.

Glenda G.
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Moutaz M.
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Huy N.
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Got what I needed in a quick amount of time. A+++

Kaci J.
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Excellent customer service and care!

Jasmine E.
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Customer did not leave a comment.

Charles K.
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Excellent five star treatment all the way!!

cassandra G.
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Charles K.
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a professional and courteous crew!!

Carlos S.
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George was very friendly and helpful. Thank you

Danyell G.
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Customer did not leave a comment.

Thi N.
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I've been renting from Uhaul for many years,this is by far the best Uhaul place.George is very professional and courteous and such a pleasure to deal with.I highly recommend this location! If I can give it a 10 stars..I will.

No reviews have been submitted for this location.

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