Customer Reviews for Lutz Hardware
(U-Haul Neighborhood Dealer)

1,446 reviews

505 NE 4th Ave   Camas, WA 98607

(360) 834-9347

Office Hours

  • Mon-Sat: 8 am - 5:30 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(360) 834-9347

505 NE 4th Ave
Camas, WA 98607

Services at this Location:

Office Hours

  • Mon-Sat: 8 am - 5:30 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JANICE B 
Rating:
5.0

The fuel estimation aid on the rental agreement resulted in a substantial overestimation of the amount needed to return to the starting point.

DONN L 
Rating:
5.0

Hidden charges that more than double the cost of the vehicle rental ( ((I.e. mileage fee which more than doubled the total cost of rental). End to be clearly stated along with the daily rental rate! It is exorbitant - UHaul policy,p)

JUDITH L 
Rating:
5.0

Lutz hardware location was a Great experience and very helpful and pleasant to work with. I would Highly recommend this location. My last rental with washougal food center was awful would not recommend them to anyone.

KATHLEEN H 
Rating:
5.0

Customer did not leave a comment.

JONATHAN E 
Rating:
5.0

Great customer service!

GREGORY M 
Rating:
2.0

Everything was fine except that I was charged for gas more than needed. I was below the expected amount when I returned the truck even though I used the indicator from the receipt I got to fill up the truck before I return it. Based on the indicator, I put in the recommended 3 gallons. Granted the gas gauge was slightly below the initial spot, it was definitely not worth the extra 3 gallons I was charged on my final receipt. The extra 3 gallons I was charged were not fair.

NABIL L 
Rating:
5.0

Customer did not leave a comment.

KLAUS-DIETER R 
Rating:
5.0

Great Customer Service!

ONIECE W 
Rating:
5.0

What an excellent experience at Lutz! The manager was extremely professional, courteous and kind and so is the staff. If I rent anything going forward, it will be from this facility.

MATTHEW D 
Rating:
5.0

Customer did not leave a comment.

BRIAN B 
Rating:
3.0

Maintain your vehicles better.

GABRIEL L 
Rating:
4.0

There was Dirt..on floor that when slid the bed frame in got smeared on the upholstry..it was like a thin film of mud that had dried. Hard to see that stuff tho.

JEANNE G 
Rating:
5.0

Customer did not leave a comment.

Greg M 
Rating:
5.0

Customer did not leave a comment.

MURAT K 
Rating:
5.0

Customer did not leave a comment.

JANICE M 
Rating:
5.0

Customer did not leave a comment.

DANIEL B 
Rating:
5.0

Customer did not leave a comment.

AARON B 
Rating:
5.0

Good location in downtown Camas. This is your quintessential hardware store and they have a few U-haul trucks. The staff checked me in quickly and were very friendly.

IAN R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

SCOTT P 
Rating:
4.0

Customer did not leave a comment.

NANCY B 
Rating:
5.0

Lutz is always top notch!

ROBIN S 
Rating:
5.0

Not much...hmm - maybe serve cannoli or chocolate biscotti with a fresh cup of espresso... All the people who work at Lutz Hardware always provide excellent, extremely nice, and polite service.

DOUGLAS C 
Rating:
5.0

Always a pleasure Aron!

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

GREGORY A 
Rating:
5.0

Customer did not leave a comment.

JAMES K 
Rating:
5.0

My experiences have all been good. Great customer service

JAMES V 
Rating:
5.0

Lutz Hardware is amazing. Friendly employees and great service.

BRIAN U 
Rating:
4.0

Customer did not leave a comment.

DARRYL E 
Rating:
5.0

Customer did not leave a comment.

TODD W 
Rating:
5.0

Outstanding customer service and equipment!!!

RONALD B 
Rating:
5.0

Customer did not leave a comment.

David F 
Rating:
5.0

Lutz hardware and all the personal treat everyone like family what else is to say

MARK T 
Rating:
5.0

Customer did not leave a comment.

ZOLTAN S 
Rating:
5.0

Customer did not leave a comment.

TRACY H 
Rating:
5.0

Customer did not leave a comment.

CHRIS B 
Rating:
5.0

very friendly and helpful. Everything is good so far.

TSULTRIM D 
Rating:
5.0

Customer did not leave a comment.

JOHN N 
Rating:
5.0

Incredibly helpful, friendly, staff and owner. A model U haul store and I have rented from many across many states.

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

Scott E 
Rating:
5.0

Customer did not leave a comment.

SCOTT W 
Rating:
5.0

Nothing. All went excellent!!!

GREGORY M 
Rating:
5.0

Customer did not leave a comment.

SYDNEY C 
Rating:
5.0

Clone Aaron and then staff all Uhaul’s with his positivity, humor, efficiency, dedication to the community!

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B 
Rating:
5.0

Extremely easy process from reservation, pick-up to drop off! Everyone there is so nice and helpful.

Heather D 
Rating:
5.0

Lutz Hardware is a great store, and the staff there are always super helpful. Good place to have a U-Haul center.

ERIN G 
Rating:
5.0

He goes above and beyond to make things easy for the customer. I really appreciate his sincerity and excellent help.

LAM L 
Rating:
5.0

Customer did not leave a comment.

STEVE C 
Rating:
5.0

Customer did not leave a comment.

MARK W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS B 
Rating:
5.0

Customer did not leave a comment.

ANDREW T 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
5.0

Nada

LEO P 
Rating:
5.0

Customer did not leave a comment.

ANGELA D 
Rating:
5.0

The guys at Lutz are awesome. Very good customer service in getting and dropping off the trailer.

TROY M 
Rating:
5.0

Customer did not leave a comment.

LEO P 
Rating:
5.0

Wonderful, helpful people!

LISA W 
Rating:
5.0

This was a perfect experience, thanks to Lutz Hardware in Camas!

WILLIAM K 
Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

The service was so fun and kind!

DANIEL W 
Rating:
5.0

Customer did not leave a comment.

earl m 
Rating:
5.0

Super fast and efficient service. I was in and out in just a few minutes. The equipment was clean and well maintained.

Gregory W 
Rating:
5.0

Great service. Reservation was quick and easy. Pick up of van even quicker. Drop off even quicker still. Nice experience. Thanks!

Ray W 
Rating:
5.0

Excellent service and team!

Jeffrey L 
Rating:
5.0

Customer did not leave a comment.

LYNNETTE R 
Rating:
5.0

Customer did not leave a comment.

Eligijus S 
Rating:
5.0

Customer did not leave a comment.

HARRIET C 
Rating:
5.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

Customer did not leave a comment.

Timothy F 
Rating:
5.0

Customer did not leave a comment.

DANELLE G 
Rating:
5.0

Great customer service and very friendly!

DAVID R 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE C 
Rating:
5.0

Went after hours. Super easy return process.

JUSTIN G 
Rating:
5.0

Customer did not leave a comment.

ROLAND M 
Rating:
5.0

Awesome business and facility!

MICHAEL A 
Rating:
5.0

Very helpful people at Lutz Hardware. Easy check in and confirmation of the reservation. They also took time to explain various functions on the truck and gave a great explanation of expectations on fuel and return time. A very good experience of U-Haul.

ANTHONY R 
Rating:
5.0

Love renting from Lutz, they are all great to work with.

MARK S 
Rating:
5.0

Great experience. Timely service when arrived to get truck, friendly and helpful staff, ensured I had the right equipment for the job we were doing, and a very efficient and flexible drop off procedure. We will recommend and likely use again ourselves.

SEAN G 
Rating:
5.0

Customer did not leave a comment.

JOSE C 
Rating:
4.0

Customer did not leave a comment.

Kathleen K 
Rating:
5.0

Customer service was awesome and so helpful.

Darren B 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S 
Rating:
5.0

Customer did not leave a comment.

MARK S 
Rating:
5.0

Customer did not leave a comment.

Les A 
Rating:
5.0

Customer did not leave a comment.

MARK S 
Rating:
5.0

Chris was really helpful.

ROBERT S 
Rating:
5.0

Customer did not leave a comment.

Stephanie A 
Rating:
5.0

Customer did not leave a comment.

PHILLIP K 
Rating:
5.0

Customer did not leave a comment.

janet h 
Rating:
5.0

The gentleman was so kind and understanding. We would use them again and recommend them to anyone.

angela c 
Rating:
5.0

Lutz hardware is the best place for u-Haul rentals! Aaron, Chris and all the crew are the best!

Robert S 
Rating:
5.0

Get a better app

SCOTT T 
Rating:
5.0

Customer did not leave a comment.

Catherine H 
Rating:
5.0

The gentleman that helped me was very polite and professional.

Tuesday W 
Rating:
4.0

Customer did not leave a comment.

Jim M 
Rating:
5.0

Customer did not leave a comment.

Frank P 
Rating:
5.0

Tell Aron this top drawer service

Mark t 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top