Customer Reviews for Lycoming Lawn and Garden
(U-Haul Neighborhood Dealer)

196 reviews

5261 Lycoming Mall Dr   Montoursville, PA 17754
(Near intersection of Fairfield Rd and Lycoming Mall Dr)

(570) 368-2227

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/23/2021 - 12/28/2021: Closed

Services at this Location:

Contact Us

(570) 368-2227

5261 Lycoming Mall Dr
Montoursville, PA 17754
(Near intersection of Fairfield Rd and Lycoming Mall Dr)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/23/2021 - 12/28/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Very friendly and accommodating.

Alexander B. 
Rating:
5.0

Customer did not leave a comment.

Bernard R. 
Rating:
4.0

when you send someone 40 miles out of way to pick-up equipment they you want to send them 14 miles out of way to drop off location when one is close. need to do better job of matching location on both ends. use of zip code will be a start.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Very convenient location, courteous, helpful and fast service, size of truck readily available.

William H. 
Rating:
5.0

Customer did not leave a comment.

Joaquin H. 
Rating:
4.0

Did the reservation online, but they didn't get many that way so it was more difficult.

Andrew R. 
Rating:
1.0

Employees should be wearing masks. Sign disclaimers about HIPPA and 4th Amendment are improper and the place should be shut down for not following protocol.

Christopher B. 
Rating:
3.0

These guys were more interested in what they were ordering for breakfast than helping me. Did not leave the building to make sure I was familiar with the truck, just gave me the keys. Not friendly. Zero customer service.

Jennifer L. 
Rating:
4.0

Customer did not leave a comment.

WHITNEY P. 
Rating:
5.0

Easy process. Great experience

William D. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Clean the cab better .it was full of dog hair and interior windows dirty from dog nose smudges . I am allergic . So 200 miles of lleergic symptoms from previous renter

Jacob F. 
Rating:
5.0

U-Haul provided me with everything I needed to accomplish my move. Thank you

JOE R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Nothing. It was Easy, fast, convenient

Shawn K. 
Rating:
3.0

Did not care for the fixed mirrors the right mirror was useless to me except for the small convex mirror under it..and should have a second step get in it!

Sherie J. 
Rating:
5.0

Customer did not leave a comment.

Joe R. 
Rating:
5.0

Customer did not leave a comment.

Stuart H. 
Rating:
5.0

Customer did not leave a comment.

Cole B. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Roderick S. 
Rating:
5.0

Customer did not leave a comment.

Vaughn C. 
Rating:
5.0

quick and professional

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Owen A. 
Rating:
2.0

Lower your prices they are way to high for a car dolly but I had no other choice

Calvin P. 
Rating:
3.0

We dropped the van off here during off-hours, so I have no review for this location

Holly A. 
Rating:
5.0

Customer did not leave a comment.

Owen A. 
Rating:
5.0

Very pleasant and helpful and I'd go again!

Gary B. 
Rating:
5.0

Quick and easy service especially while using my Uhaul frequent user account. Allowed an after hours drop with no hassle. Saved me some $$ by realizing I did not need a 7-4 way adapter for my truck hitch...never realized I already had the 4 pin under my 7 pin harness...Great service!

MICHAEL M. 
Rating:
5.0

The truck was below 1/2 tank of gas. I tried to report it on line but wouldn't work. I even took a picture.

GARY N. 
Rating:
5.0

I was directed to this location after my initial location failed to have the truck I reserved in stock. I was offered a larger truck at no extra cost but opted to stick with my original request. The distance between locations was minimal so it was not a big deal.

steve H. 
Rating:
2.0

Very dirty uncomfortable trip from Pennsylvania to Florida

ADAM K. 
Rating:
5.0

Customer did not leave a comment.

Zach B. 
Rating:
4.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Trailer needed rubber clips on chain hooks. I used duct tape to prevent hooks from coming loose. Also found piece of bubble rape in trailer.

Dennis T. 
Rating:
5.0

Customer did not leave a comment.

Ian M. 
Rating:
5.0

Customer did not leave a comment.

Jonah B. 
Rating:
4.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN K. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
3.0

The person checking us in didn't seem to know what he was doing, and had to keep getting help. Also, although the truck was swept clean, it had an incredibly strong smell of animal urine and feces. In fact, when we opened it at our house and began to clean it with lysol, we saw that there was feces smeared on the walls, all over the ramp and stuck to the bottom of the folding door. Truly, it was gross!

Tommy L. 
Rating:
5.0

Customer did not leave a comment.

Sanna F. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
3.0

Customer did not leave a comment.

Ronda F. 
Rating:
5.0

Customer did not leave a comment.

Ronda F. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

The location provided excellent service. However, the information from UHaul was not accurately transmitted to the location.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

heather D. 
Rating:
5.0

This was one of the nicest U-Haul locations I have ever been to. The location is great. The people were nice. Will definitely use them again in the future and recommend them to anyone who asks.

Charles E. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Trailer need a oiling. Very squeaky. But everything else. Great!!!

Gerald O. 
Rating:
5.0

Customer did not leave a comment.

lester B. 
Rating:
5.0

Na

Carol K. 
Rating:
3.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Customer did not leave a comment.

V. Robert B. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
3.0

Customer did not leave a comment.

Jake L. 
Rating:
5.0

Reduce the ridiculously high price, which the location does not control-I was unable to get my veteran's discount there

David L. 
Rating:
4.0

Customer did not leave a comment.

Terry K. 
Rating:
5.0

Customer did not leave a comment.

Alfredo M. 
Rating:
4.0

Staff was nice but we barely spoke. Good reviews bc of the friendly dog that greeted me, not so much the people.

Jessica W. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN K. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
5.0

Customer did not leave a comment.

joy T. 
Rating:
1.0

They screwed up my order and overcharged me by $50 and the area manager told me the only fix was to pay the bill and file a complaint after I returned the vehicle. Worst customer service I've ever experienced and I will never use Uhaul again.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
5.0

I just want to say matt the on call rep at this location went above and beyond. Had issues with the self check in and he made sure everything was taken care of! Great customer service! Thank you!!

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
5.0

Customer did not leave a comment.

Denice Y. 
Rating:
4.0

U haul was clean and ready to go when I arrived. Great location, too!

CHARLES E. 
Rating:
5.0

Customer did not leave a comment.

Michael U. 
Rating:
3.0

The lights were not properly installed, fixed them myself. The surge brakes did not work

Peter S. 
Rating:
3.0

Customer did not leave a comment.

Lisa M. 
Rating:
3.0

No furniture carts available

Jeff T. 
Rating:
3.0

Customer did not leave a comment.

Shawn A. 
Rating:
5.0

Customer did not leave a comment.

Regis K. 
Rating:
3.0

Clear indication upon confirmation of the pickup location change. A friendlier experience.

Daniel D. 
Rating:
3.0

Customer did not leave a comment.

Charles O. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
3.0

They were closed when I dropped the truck off. Would recommend but signage is poor so I missed the location. After dark difficult to find.

RICHARD L. 
Rating:
3.0

I rented a full length car trailer and it was not properly inspected prior to my pick up when I got there the tires were in the last than satisfactory condition I had to call roadside assistance to have them change a tire before I could load the trailer which overall set me back three hours. The person in charge of the post trip inspection said he did not realize there was an issue. I have pictures of the tire at time of pick up.

JOSEPH P. 
Rating:
5.0

The attendant at this location was terrific and service was quick and efficient. It didn't seem, however, that the cab of this truck was cleaned very thoroughly after its last rental. Probably just an oversight because this is otherwise a great facility.

David S. 
Rating:
3.0

very poor signage and difficult to find for someone from out of town; not instantly recognizable as a uhaul dealer. when we asked if we could drop off the truck at a more convenient location, we were denied. employees kind, small lot hard to park in. further away than milage indicated.

TIMOTHY J. 
Rating:
4.0

Customer did not leave a comment.

KEN G. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

COLIN K. 
Rating:
5.0

Customer did not leave a comment.

ERIK S. 
Rating:
4.0

Customer did not leave a comment.

LORA B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

Customer did not leave a comment.

RALPH C. 
No reviews have been submitted for this location.

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