Customer Reviews for M-44 Stor n Lock

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of M-44 Stor n Lock

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COLEEN F. on

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The Belding store absolutely saved me! The Ionia store had only a broken truck and did not let me know this truck could not be rented. Belding stepped up at the last moment and provided a nice truck. I did have to drive quite a distance extra and I had to make quite a lot of phone calls to get the help I needed. I could never recommend U-Haul ever because they let me down and did not let me know that they would not have a truck for me. I rented this truck June 3rd, two months ago! They gave me a discount, but I had to pay people to drive extra far and it took a lot of extra time. It was definitely a bad experience, saved only by the Belding U-Haul and Helping Hands Movers. Thank goodness I called the evening before to check. I would not have known until I got there the morning of moving day. The gentleman at Ionia did not care, did not apologize, although he did offer to not charge me for the truck he did not provide. I did not need a discount, I needed a truck!

Deb J. on

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Phil P. on

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Barbara W. on

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Beth N. on

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Kathy E. on

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Very friendly staff.

Phil P. on

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Scott P. on

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Horrible experience. UHAUL cancelled my reservation amd.forced me to pick up at another location that didnt open until 10 on saturday. Im appalled

Christian S. on

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Kaylyn M. on

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The over all experience was wonderful! Everything was explained well, the process of renting was quick/easy, and the availability of Dolly’s and blankets is nice to have if needed!

Jordan B. on

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Venancio V. on

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Destinany M. on

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The staff was amazing and super helpful. Not to mention they were extremely humble and comforting and my time of need.

Richard D. on

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facility closed when trailer returned, no agents available. They could not have counted 12 blankets as there were only 10. shows return date on day later than actual as well (which was when the store opened, I presume). Need a refund on the blankets

Tyler M. on

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William H. on

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kathy s. on

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No one was there when we dropped off so no comment

Breck S. on

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Love the awesome customer service at the Belding location!! She deserves at least 10 stars! :)

Martin M. on

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Fast, easy and overall pleasant experience. Will rent from them again should the need arise. Thanks!

Joe D. on

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Very friendly and helpful. Easy to get in and out of. Great job.

Scott W. on

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Rex B. on

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Mike M. on

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We were scheduled to pick up in Greenville MI. The day before, we were told that that location was going to be closed. We had to drive further and Belding location didn’t open until 10:00am. All of this was inconvenient. We were given an extra 50 miles compensation but, I really didn’t think that was enough. Time and gas were important factors. This location was nice but not what we signed up for.

Krista N. on

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Very helpful and friendly. I will definitely be using them again! -Krista

Jeffery P. on

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Samuel C. on

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melody k. on

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Nothing.

Daniel S. on

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It was easy and quick. All on my phone, the check in and return.

enrique b. on

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. on

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The online forms they used for the documentation was very slow, had to use the manual forms instead

John L. on

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