Mobile check in was not enabled. I had to call main office to get that fixed. Appliance dolly I ordered was not in truck, just a small light-duty version. I had to rent one from Home Depot to get my gun safe moved. Also, moving blankets I ordered were not included. These were items I paid for and never received. Mobile pickup is a great idea in concept, makes the process easier. In this case, it just made my whole move harder than it should have been. Not your finest hour.
William D
Country Boys Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phenix City, AL 36867
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe trailer was missing the trailer jack, which made it very hard to lift and move the trailer into place.
Shannon SWhen I returned the truck I put the gas hand back where I got it from and the miles I went was only 45 miles and I was charge for 80 miles which I know I didn’t go all those miles
Lashauda JWent to rent a trailer from another vendor and they had none available. On my way past I saw this place & swung by. Had my rental in 10 minutes and made it back to work during my lunch break. A+
Gary MVery friendly customer service. The girl we dealt with was very helpful.
Howell B