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LAURA M
Customer Reviews for MI Raza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and efficient staff. Excellent transaction in every way
Stacy WVery nice gentleman to deal with. Totally satisfied!
JACK SGreat staff
LOUIS CThese folks have a good selection of UHaul equipment and are very friendly.
randall g👍
JOSE ROnly needed truck for 1day and reservation was made for 3 and no refund was provided
MARIA DThe guys working at the shop that rents out the trucks and trailers are all nice and respectful guys very helpful and quick I was in and out in about 5 mins the truck was clean and in good condition will recommend for sure. I even found a new mechanic to bring my cars too.
Nick CEverything was great. They were very accommodating to our rental needs
Debra DI dropped the vehicle off a day early and sat around for 20 minutes until someone came inside to take delivery. I was told it was good but then an hour later was charged for 7 gallons of gas despite the tank being well above what it was when I picked it up. Will only use mobile check in and out from now on to prevent being scammed. Would not use this location again.
SEAN DVery friendly and I parked the trailer then they unhooked it and off I went, it was nice.
CARL VThey need a sign
CYNTHIA MFast, Friendly and a good selection of equipment.
DEVON WGreat service
Bryan HThe best customer service
Billie LStop charging customers for not refueling vehicles even though it was brought back with the same amount of fuel if not more.
MARSHAWN PCustomer service was great. Rental & return was very easy.
Erica WLocation owner attempted to add extra charges on my reservation. When he was confronted with it he stated “it’s just uhauls extra stuff”. I told him I already completed everything online I didn’t want the “extra” stuff. Upon inspecting the trailer I found the passenger side tire tread was almost bald. I checked it to be 1/32. I showed the owner and he stated “it’s good, it’s fine”. Luckily we didn’t have a blow out during the rental. Very shady business practices I would t expect from all the times I’ve used U-haul.
Joshua AI got charged 106 dollars cause they said I could go 90 miles well from where I was to where I moved was 78 miles they said I went over 70on milage then I was told to bring it back with excat amount of gas in it as when I got it it had more gas when I left it then when I got it so WTF!
Angelina LPerfect!
Billy BA quicker check out procedure.
bruce rFollowing instructions via email was somewhat confusing. Frequently when asked to verify information the links would be timed out whenever I started to make an entry. Just couldn't verify anything. When I checked reservation online and found reservation to be okay then I disregarded the verification requests.
jerald mSteven did an awesome job very friendly and helpful his staff is 100% dedicated to helping people Thank you John Kelley Splendora Texas
John K