Customer Reviews for MJY Towing
(U-Haul Neighborhood Dealer)

Rating:

2.0

Very difficult to locate this place, there are no U-haul signs anywhere, we had to call the 1-800 number for directions.

Rating:

5.0

Great service all around. I would definitely recommend there services to anyone needing to handle there move there property.

Rating:

5.0

Great service

Rating:

1.0

This was a secondary pick up location because the truck we originally rented was not returned on time. The driver who drove us to use the truck never looked at the vehicle just checked out the keys and took payment. It It seems that Haul is a side business and the truck clearly was not maintained and we live 5 minutes from this location and blew a tire that was clearly low rear inside tire. We stopped to air up and check the vehicle we realized the valve stem is broken off the inside tires. We used a stem from the front tire and when airing up the tire it blew up. fortunately we had road side service which we paid for and they where able to get us on the road 2 hours later in 110 degree heat. If we had not purchesed the road side we would've come out of pocket for something that is clearly routine maintenance. This is only the second time we have used haul and the second time we had a blowout on haul equipment. If I need services I will only use U-haul Dealer not a side business in the future.

Rating:

5.0

Great Customer Service

Rating:

1.0

they do not man this site and when they finally send people to assist they are completely unqualified.

Rating:

2.0

They need to inform the customer about their hours of operation and what would be needed to return equipment knowing there would be no one available to receive it. sitting on the side of the road trying to find out how to return equipment is not good customer service.

Rating:

1.0

The rental location offered me a 5hr rental. When I returned 2 hours early, they were closed with no instruction on how to return the trailer, and no secure area to leave it. After speaking with the location AND U-Haul for a combined 8 phone calls, no one could give me a straight answer on how to properly return the trailer rental. Many of the U-Haul reps told me to conflicting instructions, (including leaving the trailer outside the locked gate overnight) and the rental location could only tell me that I’d be charged extra for keeping it overnight, even though they had no option to return it. I brought it in the next morning and spoke with someone at the location. They said I wouldn’t be charged extra, which is great, but just a heads up for anyone with a late trailer rental - there is no way to return past 5pm even though you can rent them well past then. Also each of the several U-Haul reps I spoke with that night acted confused / rude and had no real helpful insight

Rating:

5.0

Nice people. Good service.

Rating:

5.0

i am very grateful for the stellar customer service I received from this uhaul location!

Rating:

5.0

The lady was very accommodating and made returning the moving truck very easy. I would use this service again but not the movers from the uhaul site, the movers were failed to show up. The truck rental part was a great time experience.

Rating:

3.0

The original drop off location was not thos location. This is where I was finally told to go since the other place was closed

Rating:

5.0

More truck availability at Wofford heights ca

Rating:

4.0

I am very pleased with the service I received. They are professional and were very helpful.