Customer Reviews for Mt Morris Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mt Morris Self Storage

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Josephdaniel N. on

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felipe V. on

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steven R. on

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Nothing .

Brian B. on

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The part about having to take a picture of my license some people don't have that ability on their phone that should be eliminated.

Rita D. on

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eric S. on

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Candace M. on

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Kathy S. on

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The woman named Corkey was VERY rude to me. The sign said OPEN and rifgt away she let me know that I was early and she had things she had to do before the Uhaul part opened. It went downhill after that. I finally said to her, You are really rude. She told me that I started it ! Because when she asked for my drivers license I said, it should be in there from the other day when I was there. Then I gladly got it out for her . She said I didn’t want to give it to her. And that I came in early. The OPEN sign was on. How am I supposed to know that their storage units and uhaul are separate times? I saw an open sign and went in. Not only was she very rude but acted emotionally unstable and childlike. I could never send a friend there. But the man I dealt with the first time was very nice.

Autumn B. on

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Fuel charge seemed excessive. The guage in the truck was hard to read, we thought we had it back to the correct level.

Andy A. on

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lamail R. on

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Joseph V. on

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The lady that waited on me was the bomb...I will rent there agian

Mike L. on

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BERTIE E. on

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The door on storage area is very hard to open or shut. Needs work down on it. Thank you. Bertie Evans

THEODORE G. on

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The computer system changed my equipment drop off location and I had to call and change it back.

jeffrey A. on

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susan T. on

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Jason S. on

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Mark I. on

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clean your trucks, I was given 3 pick up points, #1 didn't have the truck I ordered, #2 didn't have a single truck, had to drive25 miles to pick up a filthy truck. had confirmation @ 2 locations, nobody had a clue what was going on. did not get the truck I ordered, Cigerette buts in ashtray, windows filthy (inside)

Sheena P. on

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brian B. on

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Donald C. on

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thomas R. on

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Fast service. Courteous and through.

Roger H. on

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John M. on

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Michael D. on

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Jesse L. on

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terry C. on

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Just keep up the good work and keep smiling.

Jenni E. on

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faye H. on

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Guy in office was,really nice and helpful

Lori M. on

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The only problem I had was I was quoted 44.00 and it was taken off my debit card and when I took the equipment back the 44.00 bill rose to 51.00. I was over my mileage and knew I would be charged the extra amount which I didn't have a problem paying but there was no explanation why I was charged 44.00 and then it jumped to the 51.00. Kind of wonder if I was scammed out of 7.00 when I got back and the owner of the store took over my billing.

Kristi S. on

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Customer did not leave a comment.